Users simply log on to carbonite.com and go to the remote access tab on the navigation bar, where they can securely download individual files – no plugins or other software are needed.
Can I download files from my carbonite Safe Backup?
Yes please, show me how! You can sign into your Carbonite Safe account to download files from your backup with Anytime Anywhere Access. The files and folders are organized the same way they exist on your computer. However, it may take up to 24 hours for new or changed files to appear.
How do I get product support from carbonite?
Use your Carbonite login to get product support, explore the Carbonite knowledge base, sign up for training, and more. Access the Carbonite Portal here. Skip to ContentSkip to Footer Sign In Support Contact Us Home backup Professional backup Business solutions Access your Carbonite account Contact us ResourcesGDPR Center
What happens when I log out of my carbonite account?
However, logging out of your Carbonite account after initiating a download will not stop files from being downloaded. After the download completes, the files will appear in the Downloads folder. If you downloaded multiple files, you may need to extract the ZIP file so you can use them.
How do I transfer my carbonite safe subscription to another computer?
You can transfer your Carbonite Safe subscription to restore your files to another computer. Carbonite automatically selects the data associated with your computer profiles. You can select additional data by right-clicking on the file or folder and selecting Carbonite; Back this up.
How do I access Carbonite files online?
Sign into your account at https://account.carbonite.com.From the desired computer, click View Files.Navigate to the file location within Anywhere Anytime Access. ... Choose a method to download your files: ... Keep the web browser open or minimized to avoid interruption.More items...
How do I access my Carbonite account?
On your computer, go to https://account.carbonite.com.Accept all, Reject all, or customize your cookie preferences in the bar at the bottom of the page if prompted. ... Enter your Carbonite email address and password.Check I'm not a robot. ... Click Sign in.More items...
How long does Carbonite keep my files?
When Carbonite scans for files to back up, it also removes deleted files from the backup to keep it up-to-date. Depending on your plan, Carbonite removes deleted files after 30 or 60 days from the date they were deleted from the computer.
How do I use Carbonite?
Carbonite allows you to manually add NAS devices to your backup. An account administrator using a Windows computer must right-click on the NAS device and select Carbonite; Back this up. Once added to the backup, any data on that NAS device will be automatically included in the admin's backup.
Does Carbonite have a mobile app?
Carbonite Mobile is now available for Android and iOS devices as a companion app to Carbonite Safe®. You can easily access the files you've backed up on your desktop straight from your mobile device.
What's the difference between iCloud and Carbonite?
Carbonite will backup all the data on your computer as long as it's connected to the internet. iCloud from Apple is a secure cloud storage solution for storing multiple types of content online, and across all your devices....
Has Carbonite been hacked?
Based on our security reviews, there is no evidence to suggest that Carbonite has been hacked or compromised.
How far back do Carbonite backups go?
By default Carbonite Pro will keep one version per day going back 7 days, then one version per week going back 3 weeks prior to that and then one version a month for the preceding 2 months before that, providing 12 versions going back 90 days total.
Is Carbonite backup really unlimited?
Carbonite Safe plans will allow you to backup unlimited amount of data on one PC, where one PC includes one internal hard drive. As a practical matter, the speed of your backup is determined by the available bandwidth of your internet connection and the total amount of data selected for backup.
Is Carbonite still in business?
Carbonite, Inc. is an American company that offers an online backup service, available to Windows and macOS users. In 2019 it was acquired by Canadian software company, OpenText.
Is Carbonite backup the best?
The Verdict All in all, Carbonite is a good cloud backup service for users looking for a simple way to secure their data without the need for a host of advanced features. The security, privacy and customer support are also great, but the speed — especially for downloads — leaves a lot to be desired.
How much does Carbonite server cost?
Solution:Carbonite SafeBasicPrime1 Year Subscription$83.99$149.992 Year Subscription$159.58$284.983 Year Subscription$226.77$404.9715 more rows
How do I transfer Carbonite to a new computer?
Sign in at https://account.carbonite.com from the computer you want to back up.Select the Backup tab.From the backup you want to reinstall, click Options > Move my subscription.Choose Move my subscription and start a new backup and click Next.Download the Carbonite setup file by clicking Download Now.More items...
How do I contact Carbonite?
Answer. Carbonite customer support is available 7 days a week, from 9:00 AM to 8:00 PM ET and online Carbonite support is available 24/7 at https://support.carbonite.com.
Where is Carbonite data stored?
For Safe and Safe Pro Plans, user data is stored in Carbonite proprietary data centers. For Safe Server Plans, user data is stored in either Google Cloud Storage or Amazon S3.
How do I log into IDrive?
Sign in to IDrive and click your username at the top-right of the screen. Select 'Account' and click 'Two-factor authentication'.
How long does it take for Carbonite to download?
The files and folders are organized the same way they exist on your computer. However, it may take up to 24 hours for new or changed files to appear.
What is Anytime Anywhere Access?
Anytime Anywhere Access is intended for small restores (10 GB or less). If you need to restore larger files, restore with the Carbonite app.
How to download files from anywhere anytime access?
Navigate to the file location (s) within Anywhere Anytime Access. Navigated to the user’s Documents folder. You can also use the search bar to type in a file name or file extension. Select the checkbox (es) next to the files and folders you wish to download. Click Download to begin downloading your files to the computer.
How to download files from Anytime Anywhere?
Navigate to the files or folders you wish to download with Anytime Anywhere Access and place a mark in any of the checkboxes for the files you wish to download.
How to view backups of other users?
Administrators are now able to view and access the backed up files of other users. To do this, click on a user name and select View Backup from the user's page. Before you can restore the file, you need to locate it within the list. Anytime Anywhere Access is easily organized into usernames and hard drives.
Can you restore a file with Carbonite?
Yes please, show me how! Anytime Anywhere Access is intended to be used to perform small restores. You can restore all of your data by installing Carbonite on your computer and using the Restore Manager. You can restore a backed up file with Anytime Anywhere Access in a few simple steps.
Can you download Carbonite files from anywhere?
Downloading files with Anytime Anywhere Access will not remove the file from your Carbonite backup. You can deselect files from the computer where Carbonite is installed by right-clicking and selecting Carbonite; Don't back this up.
How to back up Carbonite?
Carbonite automatically selects the data associated with your computer profiles. You can select additional data by right-clicking on the file or folder and selecting Carbonite; Back this up.
How long does Carbonite backup last?
Depending on your plan, Carbonite removes deleted files after 30 or 60 days from the date they were deleted from the computer. Read More.
Can you reinstall Carbonite Safe?
You can download and reinstall Carbonite Safe on the same computer to update Carbonite to the latest version, fix common issues, and add improvements to the software. You can transfer your Carbonite Safe subscription to restore your files to another computer. Microsoft Edge favorites reside in a folder that Carbonite Safe cannot back up.
