Remote-access Guide

carbonite remote access reviews

by Dora Paucek Published 2 years ago Updated 2 years ago
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Is Carbonite trustworthy?

Carbonite is an easy-to-use online backup provider with great security, privacy and customer support. It even offers unlimited storage for a single computer at a reasonable price. Unfortunately, the speeds are terrible, and the lack of features means you don't get a whole lot of control over the backup process.

How safe is Carbonite backup?

Your files remain encrypted on our servers, which are housed in data centers that are guarded 24 hours a day, 7 days a week.” You can either maintain a private encryption key locally (Windows only) or let Carbonite manage it instead. With the Private Key option, you are the only person who can decrypt your backup.

Is Carbonite backup really unlimited?

Carbonite Safe plans will allow you to backup unlimited amount of data on one PC, where one PC includes one internal hard drive. As a practical matter, the speed of your backup is determined by the available bandwidth of your internet connection and the total amount of data selected for backup.

Which Carbonite plan is best?

If you're storing data on an external drive you'll want to use Carbonite Personal Plus or Carbonite Personal Prime. Carbonite Personal Basic is a great solution for your internal drives but doesn't support externals, so Plus or Prime are your best bests.

Has Carbonite been hacked?

Based on our security reviews, there is no evidence to suggest that Carbonite has been hacked or compromised.

What company owns Carbonite?

OpenTextCarbonite, Inc. / Parent organizationOpenText Corporation is a Canadian company that develops and sells enterprise information management software. OpenText, headquartered in Waterloo, Ontario, Canada, is Canada's largest software company as of 2014 and recognized as one of Canada's top 100 employers 2016 by Mediacorp Canada Inc. Wikipedia

Is Carbonite still in business?

Carbonite, Inc. is an American company that offers an online backup service, available to Windows and macOS users. In 2019 it was acquired by Canadian software company, OpenText.

How much does Carbonite cost per year?

Solution:Carbonite SafeBasicPlus1 Year Subscription$83.99$119.992 Year Subscription$159.58$227.983 Year Subscription$226.77$323.9715 more rows

How long does Carbonite keep my files?

When Carbonite scans for files to back up, it also removes deleted files from the backup to keep it up-to-date. Depending on your plan, Carbonite removes deleted files after 30 or 60 days from the date they were deleted from the computer.

Does Carbonite slow down your computer?

Close unneeded programs Additionally, Carbonite slows down while you are using your computer to avoid interfering with your important tasks.

Is OneDrive the same as Carbonite?

Overview. Carbonite will backup all the data on your computer as long as it's connected to the internet. OneDrive is a secure access, sharing & file storage solution which enables users to store & share photos, videos, documents,...

How many computers can I backup with Carbonite?

With Carbonite Safe plans, there's no limit on your backup space. All Safe plans allow users to back up one PC. One PC includes one internal hard drive. Our Basic plan allows you to back up all user files* on one PC.

How much data can I backup on Carbonite?

How much can I back up with Carbonite Safe plans? With Carbonite Safe plans, there's no limit on your backup space. All Safe plans allow users to back up one PC. One PC includes one internal hard drive.

Why does Carbonite stop backing up?

Backup Overdue for Carbonite Safe Backup Pro (Mac 2x) If your backup is not progressing normally, restart your computer. If your backup doesn't resume after restarting the computer, you can uninstall and reinstall Carbonite to refresh its connection to our servers.

How much space does Carbonite give you?

Carbonite FeaturesFeatureCarbonite SupportFile Size LimitsNo, but files over 4 GB must be manually added to the backupFile Type RestrictionsNo, but video files must be added manually if not on the Plus or Prime plansFair Use LimitsNo29 more rows

Is backblaze better than Carbonite?

Despite not being a feature-rich backup service by any means, Backblaze earns the victory in this round, as it still significantly outperforms Carbonite in terms of functionality.

Is Carbonite Legit?

Yes, Carbonite boasts excellent security and privacy, owing to its solid encryption and the option to manage your own private key. It isn’t sharing...

Is Carbonite Expensive?

The unlimited Carbonite Safe plans are all reasonably priced, but the business plans can get quite expensive if you need lots of space.

Is Carbonite Backup Really Unlimited?

Yes. Carbonite Safe lets you store an unlimited amount of data. However, it is limited to one computer and, for Plus and Prime plan subscribers, on...

What Is an Alternative to Carbonite?

Carbonite’s main weaknesses are its features and its speed. For a feature-rich online backup, we suggest you look at IDrive, and Backblaze makes fo...

Why does Carbonite use SSL?

Carbonite uses SSL to protect your data while it’s in transit, which means it’s protected from things like man-in-the-middle attacks .

How long does Carbonite keep files?

Files you delete from your computer are retained for 30 days, but they are removed after that period.

How many tiers are there in Carbonite?

The standard version of the backup service, called Carbonite Safe, has three separate tiers: Basic, Plus and Prime. All the plans are billed for one year at a time, so we are including the monthly prices only to make it easier to compare Carbonite’s pricing to other services.

What is Carbonite's greatest strength?

One of Carbonite’s greatest strengths is how easy it is to perform backups and restores. Although the service doesn’t provide a whole lot in terms of control over the process, users looking for a streamlined and simple system will get exactly what they’re looking for.

Where was Carbonite tested?

Our tests were performed in Oslo, Norway, which means that we’re quite far away from Carbonite’s data centers in the U.S., so users located in North America should see somewhat better results.

Does Carbonite have throttling?

There’s also no proper throttling included in Carbonite. There is a setting called “reduce Carbonite’s internet usage,” but it doesn’t let you decide how much bandwidth the application is allowed to use. Carbonite supports versioning, letting you retrieve older versions of files you’ve changed.

Can you multithread on Carbonite?

Unfortunately, there’s no multithreading, meaning that the client will only upload one file at a time. There’s also no hybrid backup support, so your only choice is to upload your files exclusively to Carbonite’s data centers. If these are features you’re looking for, you can consider Zoolz Home Backup instead.

How to install carbonite on a computer?

Installing Carbonite on your computer is easy. The software takes you through the quick setup process step-by-step. You won't need to restart your computer or close anything you're working on. Just select automatic setup during installation and Carbonite will take care of the rest.

How much is Carbonite online backup?

I downloaded and installed the free trial software and after seeing that Carbonite's online backup worked perfectly, I purchased the $99 two-year subscription rather than the $55 one-year subscription.

How to leave a complaint about Carbonite?

Use this comments board to leave complaints and reviews about Carbonite. Discuss the issues you have had with Carbonite and work with their customer service team to find a resolution.

When did Carbonite get its complaints?

Carbonite reviews first appeared on Complaints Board on Oct 7, 2009. The latest review Customer support and reinstall was posted on Jun 7, 2020. The latest complaint Refuse to refund was resolved on Feb 02, 2010. Carbonite has an average consumer rating of 3 stars from 7 reviews. Carbonite has resolved 3 complaints.

Should carbonite be reported?

Carbonite, as well as others , should have someone to report this kind of service.

What is the cost of Carbonite Online Backup?

To best meet the demands of its customers, it offers three distinct subscription programs. The cheapest package is $6 per month, which provides cloud backup to 1 - 3 computers and remote file access to computer files.

Is Carbonite Online Backup the best Backup system?

Carbonite Online Backup is ranked 2 out of 205 software in their category (Backup systems).

Why is carbonite used in small offices?

Carbonite is being used by remote users and those in small offices for data backups and to increase data accessibility. This allows us to switch out the hardware they use without worrying about data loss.

Why do we use carbonite?

Because they are not in the office during regular onsite backup hours, we use Carbonite to backup their systems to ensure we do not lose any of the critical data that our employees are storing locally.

What is Carbonite Endpoint?

Carbonite Endpoint provides an enterprise-grade backup solution for all endpoints, including mobile devices or devices spread across a distributed enterprise network.

What is carbonite migration?

Carbonite is a powerful migration and replication solution that really help my partners to help their customers. Carbonite provides an end-to-end data protection and synchronizes real-time with zero data loss and fewer downtimes.

What is carbonite used for?

We use Carbonite for backing up executive and other key user workstations. We previously used it for backing up server data and system states on the servers. It now provides us with very fast recovery if an upper management laptop hard drive crashes.

Is carbonite good for small businesses?

Carbonite is good for smaller businesses which don't have a domain environment with redirected profiles. If there is a computer running something like Quickbooks, that data is critical, and Carbonite is an easy way to ensure the data is backed up offsite in case of a disaster.

Is carbonite good for banking?

Carbonite High Availability is very good to be used in Banking Financial Industry where it's core banking needs less downtime and also a standby DRC with the same value of data from the DC. The transaction flow can be saved by Carbonite when something happens with the DC.

What is Carbonite safe?

Easy and reliable data protection and recovery with automatic cloud backup. Carbonite Safe™ is a data backup solution designed for organizations like yours. It is easy to install and use, so you don’t need specialized IT skills to ensure your data is safe and easily accessible. Protect files on servers, external storage devices, and up to 25 computers. Easy file recovery for computers infected by ransomware—without paying a ransom. Monitor online backups and access files from any device via a secure, web-based dashboard. Meet data retention requirements. Business cloud backup that meets your needs. Whether you’re restoring a single file or your entire folder system, just a few clicks will have you on your way. Advanced encryption keeps your data secure in transit and in storage, so it never exists in an unprotected state. Other companies charge extra for support. Carbonite Safe includes support from our award-winning team of specialists.

What are the pros and cons of Carbonite?

Pros: Carbonite gives a personal cloud backup space for very few bucks. Easy to install and configure. Protects from many different malware attacks. Data recovery is also very easy. It provides remote access features which you can remotely wipe your data.

What is an elephant drive?

ElephantDrive. ElephantDrive is a backup software that protects files in the cloud and sync across devices. ElephantDrive features the Everywhere Folder that enables users to store data and sync it to all of their other devices. ElephantDrive enables users to revert back to an older version of a stored file... IDrive.

What is carbonite safe?

Carbonite Safe is a near-perfect combination of automatic backup, seamless integration with your system, and easy configuration. Integration with the right-click menu in Windows Explorer is a joy, as is the readily viewable status of backed up items. If price isn’t your primary criteria, you’re going to be pretty happy with this backup service.

How to restore Carbonite?

Restoring data is as simple as putting the client software into “restore” mode and pointing it to the data you want restored. If this is post system disaster, you’ll of course need to re-install the client software. Alternatively, you can download data directly to any PC you choose from the Carbonite website after entering your login and password.

What does the dot on Carbonite mean?

Even better, when a file or folder is added, its backup status is signified by a tiny dot that Carbonite adds to the file or folder’s icon : orange for being backed up, green for already backed up, etc. It’s easy and elegant.

How much does Carbonite Safe cost?

There are no data limits, but there are key differences in the service tiers. Basic online-only backup is $82 ($72 at a current discount) per computer, per year. But that doesn’t include automatically selecting and backing up videos. You can, however, explicitly select individual video files (not folders) for backup. It’s a space-saving thing.

Does Carbonite Safe backup files?

Carbonite Safe offers unlimited data backup, but by default it intelligently targets only the most common data and locations: the Windows Documents, Pictures, Music, etc. folders. If you store important data outside those locations, it requires a bit more user intervention than, say, competitor Backblaze, which backs up everything, lock, stock, and barrel—a safe but unnecessarily wasteful approach.

Does Carbonite backup?

For the backup routine itself, Carbonite skips traditional scheduling in favor of continuous data protection (CDP), meaning files are backed up as they change. That’s cool with us. It’s a great way to keep your backup current, and we noticed no performance hit at all while using Carbonite to back up about 0.5GB worth of frequently changing files.

Access your files from any computer

Forgot your presentation at home? Want to share vacation photos when visiting friends? With Anytime, Anywhere Access – free with your Carbonite subscription – you can securely access the files in your backup no matter where you are, from any computer connected to the Internet.

Access your backup from your smartphone

Just download the FREE Carbonite Access app for your iPhone®, Android™ or BlackBerry® smartphone and you'll be able to:

Which is better, IDrive or Carbonite?

Carbonite beats out IDrive when it comes to support, although both companies are highly available and highly responsive. Carbonite offers 24/7 support by phone and email, and the company has its own remote access portal, so a technician can work on your computer if needed. Carbonite also has a very comprehensive online knowledge base.

How much does carbonite cost?

If you only have a single computer, you can get unlimited storage for $72 per year. If you need to back up multiple devices, Carbonite charges $287.99 per year for up to 25 devices and 250GB of total storage. You can purchase additional storage for $99 per 100GB per ...

What is the difference between IDrive and Carbonite?

One of the big differences between IDrive and Carbonite is that IDrive supports an unlimited number of devices for a single user, whereas Carbonite only supports a single device with a personal backup plan. As a result, IDrive is capable of syncing files across your devices, while Carbonite isn’t . IDrive’s sync feature is relatively robust.

How long does it take to transfer files from IDrive to Carbonite?

We tested out both services by uploading a 16.8GB zip folder. IDrive completed the transfer in just over 90 minutes, while Carbonite took over three hours.

How long does it take to back up Carbonite?

Carbonite doesn’t offer a similar service, so initially backing up your computer to the cloud can take several days.

Does Carbonite have a remote access portal?

Carbonite offers 24/7 support by phone and email, and the company has its own remote access portal, so a technic ian can work on your computer if needed. Carbonite also has a very comprehensive online knowledge base. IDrive offers support from 6am to 11:30pm PT, Monday to Friday, by phone, live chat, or email.

Does Carbonite have file sharing?

Another feature that IDrive offers that Carbonite doesn’t is file sharing. We don’t want to heap too much praise on IDrive’s file-sharing capabilities, though, as they’re not great. Recipients must create an IDrive account in order to access shared files, and there’s no way to set expiration dates on your shared links, or even to keep track of what files you’ve shared.

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