Carrier finally made official announcement re: their server down – so no remote/wifi thermostat access: “The Infinity® app server has experienced an outage, and we expect it to be back online by Friday, June 28. The service interruption was a result of simultaneous maintenance and cloud updates.
Full Answer
What is the carrier Infinity smart control system?
As part of a complete, communicating Infinity ® system, this smart control takes full advantage of the best technology Carrier has to offer, including Greenspeed ® technology and Hybrid Heat ® system management.
Can I use the Infinity® system control with my home router?
Yes, most home routers are compatible with the Infinity ® System control. Is there a monthly fee for remote access functionality? No, the remote access functionality is available free of charge. How do I setup a wireless connection on the Infinity ® System control? Go to the Menu, touch the Down Arrow, and select Wireless.
Which app do I use to control my Infinity system system?
For all other settings, use the MyInfinity mobile app. The terms “command” and “utterances,” below, can be used interchangeably. NOTE: In order to use Amazon Alexa Skills, your Infinity System System Control must be a Wi-Fi® version, connected to the Internet through a home Wi-Fi network, and registered on www.MyInfinityTouch.com.
What is the activity period for carrier® Infinity® system controls?
This activity will continue until the start of the next program period. For Infinity System Controls running firmware version less than 14.00, the activity will continue until the end of the current day (12:00 am). Am I able to change the Infinity® System mode between Heat, Cool, Off and Auto with the Alexa™ Skill for Carrier® Infinity® Systems?
How do I setup a wireless connection on the Infinity ® System control?
Why can’t I log in to my account?
Will I be able to use my existing wireless router to connect to Infinity ® System control?
About this website
How do I connect to my Infinity server?
0:001:21Wifi Setting Carrier MyInfinity - YouTubeYouTubeStart of suggested clipEnd of suggested clipSelect the wireless icon from the menu screen. Make sure the Wi-Fi connection is enabled by touchingMoreSelect the wireless icon from the menu screen. Make sure the Wi-Fi connection is enabled by touching enabled. A Wi-Fi connection to begin the process next touch scan for available access.
How do I connect my Infinity thermostat to my phone?
1:2010:27How to Set Up Your Carrier Infinity System Control Thermostat - YouTubeYouTubeStart of suggested clipEnd of suggested clipConnection hit the menu button at the bottom right corner of the home. Screen then hit the downMoreConnection hit the menu button at the bottom right corner of the home. Screen then hit the down arrow to go to the second menu. Screen hit the wireless. Icon. Hit the enabled.
How do you reset a Carrier Infinity thermostat?
1 Press and hold the LEFT button to access the ACCESSORY STATUS screen. 2 Use the SCROLL button to highlight the accessory you wish to reset. 3 Press the RIGHT button to reset the selected accessory. 4 Press the LEFT button to exit.
How do I check system malfunction on Carrier Infinity?
Press the "Scroll" button to highlight "Service Info" and press the right side button to select this option. The screen will show each item on the heating and cooling system as it checks each one, and along with it will display any fault codes associated with system malfunctions.
How do I connect my carrier thermostat to my phone?
1:563:42Carrier Connect - Set Up Video HD - YouTubeYouTubeStart of suggested clipEnd of suggested clipOn iOS devices open the Wi-Fi settings. Select the Wi-Fi network that matches the thermostat SSID.MoreOn iOS devices open the Wi-Fi settings. Select the Wi-Fi network that matches the thermostat SSID. Then follow the on-screen instructions to connect to the network.
How do you update Carrier Infinity thermostat?
0:514:46Carrier Infinity -B Wall Control - Software version 3.0 updateYouTubeStart of suggested clipEnd of suggested clipPage go to the equipment document tab. From the drop-down. Select t-stats controls zoning and iaqMorePage go to the equipment document tab. From the drop-down. Select t-stats controls zoning and iaq scroll down the t-stat page to communicating controls and thermostats.
How do I reset my Carrier controller?
Most Carrier thermostats can be reset by holding down the reset button for five seconds. Reverse the battery directions on thermostats powered by batteries for five seconds. You may also try shutting off the power for a few minutes at your circuit breakers in case everything else fails.
Is there a battery in a Carrier thermostat?
0:431:31How To Change The Batteries In Your Thermostat - YouTubeYouTubeStart of suggested clipEnd of suggested clipThermostat over to reveal the old batteries. This model requires four double A batteries. But yourMoreThermostat over to reveal the old batteries. This model requires four double A batteries. But your control center may vary. Once your new batteries have been installed.
Why is my Carrier thermostat not working?
A quick fix to restore your thermostat's power is a tripped circuit breaker or blown fuse, depending what you have in your home. Sometimes a surge can cause this issue. If you check your electrical box and a circuit breaker is tripped, just flip it back. If you have fuses, replace the fuse.
What does it mean when it says system malfunction?
System Malfunction means any cable system equipment, facility or signal failure or malfunction that results in the loss of service on one or more channels to one or more subscribers.
What does thermal lockout mean?
To prevent a false high pressure signal, the thermal lockout disc snaps into a convex shape and contacts the motion transfer mechanism, disabling it from swiveling and triggering the electrical switch.
What is Code 196 on Carrier Infinity?
carrier infinity code 196 fault, condensate line clean.
Is there an app for Carrier Infinity?
Infinity System requires Wi-Fi® connection. Carrier Home App works with select Apple® and Android® mobile devices. Free Carrier Home App download required. Third party trademarks are the property of their respective owners.
How do you set up carrier Infinity app?
0:473:19Carrier® Tech Tips: How to Register the Infinity® Touch Control - YouTubeYouTubeStart of suggested clipEnd of suggested clipCheck the box agreeing to our Terms of Service. And click continue in step 2 create a username andMoreCheck the box agreeing to our Terms of Service. And click continue in step 2 create a username and password and enter the required.
How do I use the Infinity app?
0:185:46Carrier® Tech Tips: Using the Infinity® Touch Control App - YouTubeYouTubeStart of suggested clipEnd of suggested clipOnce you've you installed the app you can sign in to your account and begin using your system. ThisMoreOnce you've you installed the app you can sign in to your account and begin using your system. This takes you to the current activity screen similar to what you would see on the wall control touch.
How do I connect my Comcast thermostat?
Tap each Thermostat to configure it....Pairing a ThermostatOn your Home screen: ... Enter your Master Keypad Code.On the Categories screen, tap Home Devices.On the Home Devices screen, tap Thermostats.On the Thermostats screen, tap Add Thermostat.If your Thermostat isn't installed yet, make sure it is powered up.More items...
How do I setup a wireless connection on the Infinity ® System control?
Go to the Menu, touch the Down Arrow, and select Wireless. Touch the Enabled button, and then touch Setup a Wi-Fi Connection. Next, touch “scan for available access points”. Touch the name of your Internet connection. Then touch “next”. Modify the security settings. Finally, click “next” and “done”.
Why can’t I log in to my account?
This is done via the website, not via the smart phone app. Click on the Forgot Password link in the login area of the remote access website. A temporary password will be e-mailed to your address.
Will I be able to use my existing wireless router to connect to Infinity ® System control?
Yes, most home routers are compatible with the Infinity ® System control.
SYSTXCCITC01-B
Designed exclusively for our Infinity system products for advanced comfort control and energy management.
Overview
The Infinity ® system control is designed for homeowners who understand the value of precision comfort and an easy to use, intuitive user interface. With wireless connectivity, occupancy sensing capabilities and built-in smarts, the Infinity system control puts you in command of comfort and energy savings like never before.
How do I setup a wireless connection on the Infinity ® System control?
Go to the Menu, touch the Down Arrow, and select Wireless. Touch the Enabled button, and then touch Setup a Wi-Fi Connection. Next, touch “scan for available access points”. Touch the name of your Internet connection. Then touch “next”. Modify the security settings. Finally, click “next” and “done”.
Why can’t I log in to my account?
This is done via the website, not via the smart phone app. Click on the Forgot Password link in the login area of the remote access website. A temporary password will be e-mailed to your address.
Will I be able to use my existing wireless router to connect to Infinity ® System control?
Yes, most home routers are compatible with the Infinity ® System control.
