What is the Cathay Pacific app?
The official Cathay Pacific app is your ever-present travel companion, with everything you need from booking to boarding. It’s designed for your convenience, so you can focus on what lies ahead.
What can we learn from Cathay Pacific's Digital Strategy?
Cathay Pacific, Hong Kong's flag-carrying airline, is one such organization. Having recently been commended for launching one of the ten best employee experience solutions in the world, there is a lot we can learn from Cathay Pacific's digital strategy for engaging employees in a disrupted workplace.
Can I remotely access dragon on another computer?
It is possible to use a VPN connection to remotely access Dragon on another computer and use a supported mobile device as your microphone, in conjunction with the Dragon remote microphone application. For detailed setup instructions, please contact your company's IT department and refer to your device support.
How does Cathay Pacific’s flexible working scheme work?
When Cathay Pacific launched their flexible working scheme, they created a page on The Hub that gives employees all the information they are looking for. Team members can then submit an application to the scheme online, without having to download any PDFs or email the HR department.
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Download our app as your travel companion
The official Cathay Pacific app is your ever-present travel companion, with everything you need from booking to boarding. It’s designed for your convenience, so you can focus on what lies ahead.
Feature highlights
Ask our chatbot about free baggage allowance and extra baggage charges for your next trip.
What is Cathay Pacific's Work Your Way?
In addition to outlining how flexible working works, Work Your Way provides extensive support to employees who are making their own transition. Some of their best practices include:
Why is remote work important?
Remote work can add an additional layer of complexity because it’s more difficult for dispersed workforces to unite under one vision. Paired with proper strategy and open lines of communication, the right set of digital tools can fuel a positive culture that boosts employee satisfaction and encourages every user to reach peak performance.
Does Cathay Pacific have a work your way page?
Cathay Pacific’s “Work Your Way” page includes featured videos of employees explaining why they chose the scheme and how it has worked for them. This anecdotal content can help colleagues learn more about the ins and outs of flexible working and make a decision about whether or not it is right for them.
Does Cathay Pacific have flexible working?
When Cathay Pacific launched their flexible working scheme, they created a page on The Hub that gives employees all the information they are looking for. Team members can then submit an application to the scheme online, without having to download any PDFs or email the HR department. There’s also a link to the policy included, so that employees can read about the details before hitting submit.
What is a travel companion?
Travel companions refer to guests travelling with the Marco Polo Club member on the same booking, or travelling on the same flight date, with the same origin and destination, as the Marco Polo Club member.
Can you use Asia miles on Marco Polo?
All other Marco Polo Club members can use their Asia Miles to instantly redeem lounge access for themselves and for friends and family members travelling with them – even if they are not flying on Cathay Pacific, or a one world airline. Learn more
Who must set up the computer that is running Dragon as the host?
The system administrator must set up the computer that is running Dragon as the host.
How to connect to a remote desktop?
Configure the Windows Remote Desktop Connection (RDC) utility 1 Open the Windows Remote Desktop Connection utility and click Options. 2 Click the Local Resources tab and click Settings. 3 Select Play on this computer and Record from this computer, and click OK.
How to create a new profile in Dragon?
If you don't already have a Dragon user profile on the server computer, create one by selecting Profile > New User Profile from the DragonBar.
Can you use a VPN to access Dragon?
It is possible to use a VPN connection to remotely access Dragon on another computer and use a supported mobile device as your microphone, in conjunction with the Dragon remote microphone application. For detailed setup instructions, please contact your company's IT department and refer to your device support.
How many passengers did Cathay have access to?
through their legal representative at about 11 p.m. in relation to its discovery of unauthorised access to personal data of approximately 9.4 million passengers of Cathay
What is Cathay's IT security?
Cathay recognises the critical importance of IT security. Over the past three years, we have spent over HK$1 billion on IT infrastructure and security. Cathay has a dedicated team of IT security specialists who were specifically not impacted in the 2017 organisational re-design. They are responsible for overseeing IT security and their work and expertise is complemented by leading industry experts. Cathay is cognizant that changes in the cybersecurity threat landscape continue to evolve at pace as the sophistication of the attackers improves. Our plans, which include growing our team of IT security specialists, will necessarily evolve in response to this challenging environment.
What did Cathay claim upon becoming aware of the incident?
Cathay claimed that, upon becoming aware of the Incident, it had taken a series of remediation activities to contain the Incident and block the attackers with the assistance of the cybersecurity firm engage d.27
How did Cathay notify the affected passengers?
The ways the Affected Passengers were notified included public announcements, individual notification letters via email or post, general notice on a dedicated webpage, a dedicated customer call centre and a dedicated email address. Cathay explained that notification was not made until 25 October 2018 because “Cathay believes that it was important to fully and accurately understand the scope and specific details of the personal data that had been taken from each affected passenger so as to be able to provide a meaningful, individualised notification to them” and “the nature of this attack involved a number of complex systems that took significant time to analyse.
When was the Cathay incident?
39. The Incident was discovered when Cathay “first detected suspicious activity” on its network related to a brute force attack25 on 13 March 2018 “resulting in approximately 500 staff users being locked out of their user accounts”. Upon
Does Cathay fail to identify exploitable vulnerability?
Cathay failed to identify the commonly known exploitable vulnerability and the exploitation, and did not take reasonably practicable steps to accord due deployment of the internet facing server (Internet Facing Server). (paras. 72-81)
Did Cathay notify the affected passengers of suspicious activity?
Cathay, without contravening any statutory requirement under the Ordinance though, could have notified the Affected Passengers of the suspicious activity once detected and advised them of the appropriate steps to take earlier to meet their legitimate expectation. (paras. 70-71)
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