Remote-access Guide

cco net remote access

by Prof. Kristofer Kub Sr. Published 2 years ago Updated 1 year ago
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Remote Desktop Services (RDS, or simply Remote Desktop) is a system that allows a user to remotely take over control of a computer. It is a way for CCO staff to access CCO Net, which is a secured Protected A network, without needing a CCO Net computer.

Full Answer

How do I connect to the CCO net?

The Canadian Cadet Organizations Network (CCO Net) can be accessed in one of four ways: Using a CCO Net computer and a Virtual Private Network (VPN) connection Using a personal device and Remote Desktop via the Application (Windows or other) Instructions for all four methods can be found in the CCO Connection Guide.

What is RDS in CCO?

Remote Desktop – Context and Purpose Remote Desktop Services (RDS, or simply Remote Desktop) is a system that allows a user to remotely take over control of a computer. It is a way for CCO staff to access CCO Net, which is a secured Protected A network, without needing a CCO Net computer.

What services and applications are on CCO net?

Most of the key services and applications used by the adult staff (e.g. Fortress) reside on this network. This page explains how to connect to CCO Net and answers some of the most frequently asked questions. Whether you are using a CCO Net computer or a personal device, find out how to connect to CCO Net with the help of this step-by-step guide.

How do I print files from CCo net using remote desktop?

To print files from CCO Net using Remote Desktop, you must use the Application version of Remote Desktop. When you do so, you will find your computer's local printers listed in the print option of the virtual computer you are connected to. They will be listed at the top with the word "redirected" appended to the printer name.

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What is CCO net?

The Canadian Cadet Organizations Network (CCO Net) is the Protected A internal network used by the adult staff of the National Cadet and Junior Canadian Rangers Support Group . Most of the key services and applications used by the adult staff (e.g. Fortress) reside on this network. This page explains how to connect to CCO Net and answers some of the most frequently asked questions.

What is remote desktop?

Remote Desktop allows you to connect to CCO Net from a personal device. Learn more about this service, including its features and limitations.

How does Cisco Secure Telnet work?

Cisco Secure Telnet works by enabling a Telnet client inside the Cisco Systems firewall to connect to a Telnet daemon behind your firewall. This secure connection allows remote monitoring and maintenance of your Cisco CallManager servers without requiring firewall modifications.

Why not use login:cisco or password:cisco?

Caution When setting up dial-in, do not use login:cisco or password:cisco because they constitute a vulnerability to the system.

What is an external relay server?

The external relay server establishes the connection between your network and Cisco Systems by building a Telnet tunnel. This enables you to transmit the IP address and password identifier of your Cisco CallManager server to your CSE.

What is Cisco Live?

Cisco Live!, a secure, encrypted Java applet, allows you and your Cisco TAC engineer to work together more effectively by using Collaborative Web Browsing / URL sharing, whiteboard, Telnet, and clipboard tools.

What is a TAC service request tool?

The TAC Service Request Tool automates the process of opening a case with TAC. The Service Request Tool is available around-the-clock at the following URL: http://tools.cisco.com/ServiceRequestTool/create/launch.do

How to attach a report to a case?

Attach reports to a case by sending an email to the engineer and attaching a zip file for documents larger than 100 Kb.

Can you view CSE responses?

You can view the commands sent by the CSE and the responses issued by your Cisco CallManager server, but the commands and responses may not always be completely formatted.

How long has CCO been in business?

CCO has been in business for over 30-years and has lived through earthquakes, regional power outages, and recessions. We are continuing to operate our business without interruption to our clients (albeit from our homes in a remote workforce manner), and we are doubling up our time to lend a hand to others.

What is white glove executive assistance?

White Glove Executive Assistance and Helpdesk Support: And then we’ve been providing 1:1 direct assistance to key executives and personnel, and general supplemental helpdesk support to organizations as they look to get communications and "work from home" scenarios working for everyone in their business.

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