Remote-access Guide

centrastage remote access

by Earnest Greenfelder Published 2 years ago Updated 2 years ago
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Why use centrastage for remote support?

It allows ... My LA has started to use CentraStage for remote support in schools and it's a very impressive package. It allows remote take over, the pushing out of scripts and scheduled tasks, maintenance, monitoring etc. I noticed now that you can use it for free for personal use to help support friends/family's computers (up to 10 devices)!

What is the centrastage free service?

The free service allows you to download and deploy the CentraStage client software on upto 10 PCs. We like our technology. We want people to use it. Simply create a account and then log in.

What's the difference between centrastage and LogMeIn?

CentraStage allows this as well as the automated deploying of software, scripts & scheduled tasks. Plus it's free for up to 10 devices. With LogMeIn, you have to pay to for their LogMeIn Pro package to support more then one device. Plus it's free for up to 10 devices.

How long does it take to set up centrastage?

Using CentraStage, we put the command into a batch file, pushed it out to all school servers and it completed within 2 hours (minus the odd 3 or 4 schools that failed so had to be manually done!) It's easy to set up too. The basic process is: 1. Create a "component" and attach any files you need (bat, exe, vbs, zip, etc etc).

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What does CentraStage monitor?

CentraStage is a remote monitoring management tool designed to simplify IT support. CentraStage will enable Scomis to monitor and manage multiple remote computers over any network, bringing visibility and control via a single web-based management console. It offers: Secure VNC Remote Takeover.

What does Agent Browser do?

Displays the Agent version installed on your own device and basic information including hostname, site name, domain, IP address, and more. Allows you to run components on your device if the components are enabled as User Tasks in the Web Portal.

What is Datto RMM Agent?

The Datto RMM Agent is a lightweight software program installed on a device that supports Agent installation. The Agent gathers up-to-date information about the device's health and status and communicates it to the Web Portal.

What is a monitoring agent?

The Monitoring agent is a collectd-based daemon that gathers system and application metrics from virtual machine instances and sends them to Monitoring. By default, the Monitoring agent collects disk, CPU, network, and process metrics.

What is an agent switcher?

The User Agent Switcher extension adds a menu and a toolbar button to switch the user agent of the browser. The typical usage is to allow access to sites that restrict access based on the browser being used.

How much does datto cost?

$2,400 one-off cost, on 36 month commitment = $67 per month. $500 service fee per month.

What does RMM stand for?

RMM is the abbreviation of Remote Monitoring and Management. This refers to IT tools and software that MSPs use to locate, update, and monitor client endpoints.

What software does datto use?

Next generation RMM software for modern MSPs. Datto Remote Monitoring and Management (RMM) is a secure cloud-based RMM platform.

What is user agent in Safari?

The user agent is a string of text that your browser sends with each web page request. The user agent string is how web sites can identify which web browser and operating system you are using.

How do user agents work?

A User-Agent (UA) is an alphanumeric string that identifies the 'agent' or program making a request to a web server for an asset such as a document, image or web page. It is a standard part of web architecture and is passed by all web requests in the HTTP headers.

What is the use of user agent switcher?

User Agent Switcher is simple, but powerful extension. And much easier to use the Internet, regardless of which browser or operating system you prefer. It adds a toolbar button that you can use to toggle between different commonly used user agent strings.

How do I find my browser user agent?

The user-agent string of the browser is accessed using the navigator. userAgent property and then stored in a variable. The presence of the strings of a browser in this user-agent string is detected one by one. Detecting the Chrome browser: The user-agent of the Chrome browser is “Chrome”.

What is splashtop access?

Get Splashtop Business Access to provide your end-users with remote access to their own computers so you can enable them to work from home. By leveraging the existing Datto RMM agent application, you can easily setup remote access for your end-users.

Can you use splashtop with Datto RMM?

You can use Splashtop SOS to extend your service offering with these quick support features: Get quick remote access to computers and mobile devices not managed under your Datto RMM account. Support an unlimited number of devices. No prior install needed on end-user device.

Developer's Description

CentraStage is a remote management and monitoring platform for all your IT assets, providing audit, management, monitoring, support and reporting. The iOS app allows you to monitor and connect to your devices from your iPhone, giving you visibility and control from almost anywhere.

Operating Systems

Additional Requirements Compatible with iPhone 3Gs, iPhone 4. iTunes account required.

CentraStage

My LA has started to use CentraStage for remote support in schools and it's a very impressive package. It allows remote take over, the pushing out of scripts and scheduled tasks, maintenance, monitoring etc.

CentraStage

We've been using CS for about a year now and have used it for all sorts of things e.g. Sims Upgrades, Service packs, checking AV defs and MS patching levels, identifying older PCs in need of replacing... the list goes on! We will also be rolling out SQL2008 to our managed Sims Servers using this.

CentraStage installs at Stockport LA

We have been using / trialling Centrastage for quite some time now (Over a year providing feedback & development suggestions), but have only recently installed on all of our School SQL Servers.

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