How do I contact CGS Fiss?
Direct Access to FISS To receive direct access to FISS, contact the CGS EDI (Electronic Data Interchange) department between 7:00 a.m. – 4:00 p.m. CT at 1-877-299-4500 (select Option 2) for assistance.
How do I get external access to cgfixit?
External access is only available by default using Internet Explorer (IE). page or call CGFixIT using the below resources. 1. All required software must be downloaded from a CG workstation onto approved media (CD/DVD) to then be transferred to a non-CG workstation. Internal Users: More information is available on TISCOM's CGPortal page. 2.
Where can I find more information about Tiscom's cgportal?
Internal Users: More information is available on TISCOM's CGPortal page. 2. Once the installation of all software and certificates are complete, the following links are available for CG employees:
Where can I find more information about cgfixit software?
page or call CGFixIT using the below resources. 1. All required software must be downloaded from a CG workstation onto approved media (CD/DVD) to then be transferred to a non-CG workstation. Internal Users: More information is available on TISCOM's CGPortal page.
What is remote monitoring and maintenance?
Why use RMM?
What is remote monitoring and maintenance?
Remote Monitoring and Maintenance (RMM) is a set of information technology tools that live on a customer’s servers. The point of these tools is to monitor all activity that is happening at each workstation and provide information and analytics to the IT service provider as to resolve any issues that may arise. RMM usually comes in the form of one interface and allows for full visibility into a client’s desktop, hardware, software and user information. In most cases, RMM technology even knows which problems are critical vs. non-critical and is able to react accordingly. All of this is done to prevent major systems errors before they arise and hopefully give the company peace of mind.
Why use RMM?
Many businesses are starting to use RMM reduce the risk of downtime among other things. RMM addresses many areas that previously had to be handled by the company itself. Factors include:
How to access FISS?
To receive direct access to FISS, contact the CGS EDI (Electronic Data Interchange) department between 7:00 a.m. – 4:00 p.m. CT at 1-877-299-4500 (select Option 2) for assistance. You must also contract with a connectivity vendor to establish direct connection to the Enterprise Data Center (EDC) for FISS access through a connectivity product (e.g., IVANS). The CGS EDI department does not provide support for your connectivity product; therefore, you will need to contact your connectivity vendor for any issues related to your direct connection.
What is FISS in Medicare?
The Fiscal Intermediary Standard System (FISS) is the standard Medicare Part A claims processing system. Providers can receive direct data entry (DDE) access to FISS in order to perform the following functions.
Does CGS EDI support FISS DDE?
The CGS EDI department does not provide support for your connectivity product; therefore, you will need to contact your connectivity vendor for any issues related to your direct connection. Please review the following resources for details information about FISS DDE.
Apple iOS 8 – hCare Access (VDI)
iOS is now supported with hCare Access after updating to the new version of Citrix Receiver in the App Store.
For Employees
Simplified Remote Access (SRA) is a way for employees and vendors to quickly, easily, and securely access the HCA network from outside the hospital. Users will no longer need security tokens to connect to the hospital systems; instead, they will use a 3-4 ID and password.
What is remote monitoring and maintenance?
Remote Monitoring and Maintenance (RMM) is a set of information technology tools that live on a customer’s servers. The point of these tools is to monitor all activity that is happening at each workstation and provide information and analytics to the IT service provider as to resolve any issues that may arise. RMM usually comes in the form of one interface and allows for full visibility into a client’s desktop, hardware, software and user information. In most cases, RMM technology even knows which problems are critical vs. non-critical and is able to react accordingly. All of this is done to prevent major systems errors before they arise and hopefully give the company peace of mind.
Why use RMM?
Many businesses are starting to use RMM reduce the risk of downtime among other things. RMM addresses many areas that previously had to be handled by the company itself. Factors include:
