Cause The customer uses a certificate (username includes email) for authentication. When "vpn_update_isakmp_user" trap is done in re-auth, wrong user name from SA (full subject from cert, instead of the email itself (the real username)) is being used, resulting in failed authentication.
Full Answer
How does remote access work with Check Point?
Remote access is integrated into every Check Point network firewall. Configure client-to-site VPN or set up an SSL VPN Portal to connect from any browser. Provides full access to the corporate network with a VPN client. Provides web-based access without the need to install a VPN client.
How do I configure forsecuremote VPN authentication?
From Menu, click Global Properties. From the navigation tree, click Remote Access >VPN Authentication. In the Support authentication methods section, select Pre-Shared Secret (ForSecuRemote client / SecureClient users). Click OK. Configure the Authentication settings for each applicable user: From the Objects Bar, double-click the user.
How do I authenticate a remote access VPN connection?
Users authenticate by entering a certificate password when starting a remote access VPN connection. The administrator creates a registration key and sends it to the user. The user enrolls the certificate by entering the registration key in a Remote Access VPN client. The user can optionally save the p12 file to the device.
How does remote user authentication work?
The password is exchanged "out-of-band", and reused multiple times. During the authentication process, both the client and Security Gateway verify that the other party knows the agreed-upon password. These user authentication methods are supported for remote access.
What is authentication in security?
Where is the login option in Mobile Access?
How to connect to R80.10 gateway?
How to associate users with a rabid server?
Can remote access VPN use multiple clients?
Where is the status of a user's certificate?
Do both parties agree on a VPN password?
See 4 more
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Re: remote client VPN authentication with Certificate
I would still suggest to let TAC find what goes wrong here and post the result ! ;-)
User and Client Authentication for Remote Access
Granting User Access Using RADIUS Server Groups. The Security Gateway lets you control access privileges for authenticated RADIUS users, based on the administrator 's assignment of users to RADIUS groups. These groups are used in the Security Rule Base All rules configured in a given Security Policy. Synonym: Rulebase. to restrict or give users access to specified resources.
SAML authentication in Remote Access VPN clients - Check Point Software
Solution ID: sk172909: Technical Level : Product: Endpoint Security VPN, Quantum Security Management: Version: R80.40, R81, R81.10: Date Created: 2021-04-25 00:00:00.0
What is authentication in security?
Authentication is a key factor in establishing a secure communication channel among Security Gateways and remote clients. Various authentication methods are available, for example:
Where is the login option in Mobile Access?
The login options selected for Mobile Access clients, such as the Mobile Access portal and Capsule Workspace, show in the Mobile Access > Authentication page in the Multiple Authentication Client Settings table.
How to connect to R80.10 gateway?
To let older clients connect to the R80.10 gateway: In the Gateway Properties, select VPN Clients > Authentication. Select Allow older clients to connect to this gateway. If this is not selected, older clients cannot connect to the gateway.
How to associate users with a rabid server?
You can associate users with the RADIUS authentication server in the User Properties > Authentication tab. You can override that association and associate a gateway with a RADIUS server.
Can remote access VPN use multiple clients?
Remote Access VPN users can use many different clients to connect to network resources. It is the administrator's responsibility to give appropriate instructions to end users to make sure that they successfully enroll the certificate.
Where is the status of a user's certificate?
The status of a user's certificate can be traced at any time in the Certificates tab of the user's Properties window. The status is shown in the Certificate state field. If the certificate has not been generated by the user by the date specified in the Pending until field, the registration key is deleted.
Do both parties agree on a VPN password?
Both parties agree upon a password before establishing the VPN. The password is exchanged "out-of-band", and reused multiple times. During the authentication process, both the client and Security Gateway verify that the other party knows the agreed-upon password.
Client- Security Gateway Authentication Schemes
Authentication is a key factor in establishing a secure communication channel among Security Gateways and remote clients. Various authentication methods are available, for example:
Multiple Login Options for R80 .xx Gateways
On Mobile Access and IPsec VPN Security Gateways that run R80.10 and higher versions, you can configure multiple login options. The options can be different for each Security Gateway and each supported Software Blade, and for some client types. Users select one of the available options to log in with a supported client.
Internal User Database vs. External User Database
Remote Access functionality includes a flexible user management scheme. Users are managed in a number of ways:
Defining User and Authentication Methods in LDAP
Obtain and install a license that enables the VPN module to retrieve information from an LDAP server.
Using a Pre-Shared Secret
When using pre-shared secrets, the remote user and Security Gateway authenticate each other by verifying that the other party knows the shared secret: the user's password.
Working with RSA Hard and Soft Tokens
If you use SecurID for authentication, you must manage the users on RSA's ACE management server. ACE manages the database of RSA users and their assigned hard or soft tokens. The client contacts the site's Security Gateway. The Security Gateway contacts the ACE Server for user authentication information. This means:
Enabling Hybrid Mode and Methods of Authentication
Hybrid mode allows the Security Gateway and remote access client to use different methods of authentication.
Remote Access VPN Products
Remote access is integrated into every Check Point network firewall. Configure client-to-site VPN or set up an SSL VPN Portal to connect from any browser.
What is Remote Access VPN?
Remote Access VPN ensures that the connections between corporate networks and remote and mobile devices are secure and can be accessed virtually anywhere users are located. A secure remote access solution promotes collaboration by connecting global virtual teams at headquarters, branch offices, remote locations, or mobile users on the go.
Technical Resources
The place to discuss all of Check Point’s Remote Access VPN solutions, including Mobile Access Software Blade, Endpoint Remote Access VPN, SNX, Capsule Connect, and more!
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What is authentication in security?
Authentication is a key factor in establishing a secure communication channel among Security Gateways and remote clients. Various authentication methods are available, for example:
Where is the login option in Mobile Access?
The login options selected for Mobile Access clients, such as the Mobile Access portal and Capsule Workspace, show in the Mobile Access > Authentication page in the Multiple Authentication Client Settings table.
How to connect to R80.10 gateway?
To let older clients connect to the R80.10 gateway: In the Gateway Properties, select VPN Clients > Authentication. Select Allow older clients to connect to this gateway. If this is not selected, older clients cannot connect to the gateway.
How to associate users with a rabid server?
You can associate users with the RADIUS authentication server in the User Properties > Authentication tab. You can override that association and associate a gateway with a RADIUS server.
Can remote access VPN use multiple clients?
Remote Access VPN users can use many different clients to connect to network resources. It is the administrator's responsibility to give appropriate instructions to end users to make sure that they successfully enroll the certificate.
Where is the status of a user's certificate?
The status of a user's certificate can be traced at any time in the Certificates tab of the user's Properties window. The status is shown in the Certificate state field. If the certificate has not been generated by the user by the date specified in the Pending until field, the registration key is deleted.
Do both parties agree on a VPN password?
Both parties agree upon a password before establishing the VPN. The password is exchanged "out-of-band", and reused multiple times. During the authentication process, both the client and Security Gateway verify that the other party knows the agreed-upon password.