Children's of Alabama ® Application and Remote Access Request Process Initiating Requests for Access Requests for access to COA applications and remote access to COA applications may be initiated by contacting the Customer Support Desk at 638-6568 or by emailing gethelp@childrensal.org. Please ask for the Remote Access Request Form.
Full Answer
What is the responsibility of remote users?
1. It is the responsibility of Remote Users to ensure that all possible measures have been taken to secure the remote machine. This includes hardware and software firewalls and anti-virus software as 2. well as have the most recent operating system and application patches applied. A Remote User's computer system must be at least as secure as its on-site counterpart. 3. Remote Users must comply with federal, state, and local law and all COA policies. 4. All Remote User activity during a remote session is subject to COApolicies and may be monitored and logged for compliance.
Who approves wireless systems for children?
New wireless systems used for Children's business must be approved by the Chief Information Officer Divisional Director, Information Technology and HIPAA Security.
Who is covered by COA policy?
This policy applies to all Remote Users of COA IT Resources includingstaff, physicians, residents, outside contractors, vendors, and other agents with a COA-owned or personally-owned computer used to connect to the COA network. This policy applies to remote access connections used to do work on behalf of COA, including but not limited to, connecting to COA resources, reading or sending e-mail and viewing intranet Web resources.
What is the number for children's secure access in Outlook?
Please contact the helpdesk at 402-955-6700 for instructions if you have not completed the Remote Access form. Notice About Email.
How to contact Children's Helpdesk?
If you are accessing Email Web Access from a Children’s computer on a Children’s network and are experiencing difficulties accessing the site, please contact the Children’s Helpdesk at 402-955-6700.
Usage
Children's Employees: EMR view, Outlook Email, StarNet, Telephone Directory, Kronos Time Management, Employee Self Service, Remote Desktop, etc.
Assistance
If you require assistance with accessing the Children's Secure Access portal, call the Service Desk at (952) 992-5000 or you can follow our secure access instructions.
Vendor Portal
Use of this portal by clicking on the "Sign In" link implies your acceptance of Children's Policy 1725.00: False Claims Act.
