Why refer to CHKD for pediatrics?
As the regional referral center for pediatrics, CHKD strives to make access to our programs, specialty clinics, surgeons, and educational opportunities as efficient as possible for our healthcare colleagues.
How do I get a referral to the ER at CHKD?
For referrals to CHKD’s trauma service, emergency department, NICU, PICU or general inpatient unit, please call our Transfer Center at (757) 668-8000 or toll free at (844) 480-8000. The Transfer Center also facilitates communications for after-hours referrals to CHKD’s Emergency Department.
What's new with CHKD's new hospital?
See our latest updates here. CHKD has launched a public fundraising campaign for its new mental health hospital and outpatient center designed to transform pediatric mental health treatment in and around Hampton Roads.
Is masking required at CHKD urgent cares?
Masking is still required at all CHKD locations. Due to increased demand and wait times at CHKD Urgent Cares, patients must arrive before 8 p.m. to be seen. Vaccine Information for Children 5 and Up Where to get a COVID test Your online access to CHKD services and your child's medical records.
For Medical Professionals
As the regional referral center for pediatrics, CHKD strives to make access to our programs, specialty clinics, surgeons, and educational opportunities as efficient as possible for our healthcare colleagues.
PowerChart Access
CHKD offers all admitting and referring physicians access to eKiDs PowerChart, which gives secure, remote access to their patients’ data in real-time. Providers can customize viewing preferences according to their specific needs.
How to contact the Information Services Help Desk at CHKD?
If you already have access and cannot login, please contact our Information Services Help Desk at (757) 668-7075 or e-mail infoserv@chkd.org.
What is the number to call for CHKD?
For referrals to CHKD’s trauma service, emergency department, NICU, PICU or general inpatient unit, please call our Transfer Center at (757) 668-8000 or toll free at (844) 480-8000. The Transfer Center also facilitates communications for after-hours referrals to CHKD’s Emergency Department.
Masking Still Required
Even though we have made progress in the battle against COVID-19, the CDC and VDH still require that everyone wear a mask inside healthcare facilities. That includes all CHKD Health System locations, including our health centers and physician practices. As always, children under the age of 2 and those who cannot wear a mask safely are exempt.
Urgent Care Hours
Effective until further notice - Due to increased demand and wait times, patients must arrive at a CHKD Urgent Care center prior to 8 p.m. to be seen. We apologize for any inconvenience. Please note: CHKD Urgent Care centers do not offer rapid COVID-19 testing.
Video Gallery
Get children's health tips, parenting advice, and find out what's new and what's to come at CHKD in our video gallery for parents and health professionals.
What is two-factor authentication?
Technology has grown at a significant pace over the last decade and as that growth accelerates, security requirements must adapt. Passwords are no longer the mainstay of security when accessing devices, software, websites, and any other form of personal data that requires protection from unauthorized users.
Why are we using a two-factor login process?
Healthcare organizations and institutions are fast becoming the target of criminals within the cyber world. The two-factor process provides an additional assurance that unauthorized users will not have access to your data or the health system.
How does two-factor login with Imprivata Confirm ID for remote access work?
Imprivata Confirm ID for Remote Access provides users with a quick and efficient method for accessing the CHKD network from a remote location such as your home.
Who is required to use two-factor login with Imprivata Confirm ID?
All individuals who access our network remotely are required to use Two-Factor Login. As a reminder, Two-Factor Login only impacts you when you are logging in from outside of the network.
How long do I have to respond to a "push" notification on my phone?
You will have 30 seconds to respond to a push notification, choosing an “Accept” or “Deny” option. If the timer expires you will then have the option to enter the token ID that appears within the Imprivata mobile app.
What happens after enrollment?
When attempting to login from an outside network, such as your home, you will see a prompt after entering your username and password. This prompt will indicate that a notification has been sent to your verified device and request authentication.
Do I have to use two-factor when at work?
No. Two-Step Login with Imprivata Confirm ID only impacts individuals when logging in remotely (off-site).
What is the number for CHKD?
The toll free number is (844) 480-8000. The Transfer Center also facilitates communications for after-hours referrals to CHKD’s Emergency Department. Please have the following information available when calling: Facility and/or referring provider name and contact info. Current status of patient.
Does CHKD have PowerChart?
CHKD offers all admitting and referring physicians access to PowerChart, which gives secure, remote access to their patients’ data in real-time. Providers can customize viewing preferences according to their specific needs.
