Remote-access Guide

cisco ip phone remote access voicemail

by Dr. Clotilde Schinner DVM Published 2 years ago Updated 2 years ago

How to access your voicemail from a telephone Call Cisco Unity Connection From your desk phone: dial 262-2500 or press the Messages button on your phone. From outside your organization: dial 608-262-2500

Full Answer

How do I check the voicemail on my Cisco phone?

  • Voicemail Message Indication. The light strip on your desk phone handset is solid red. ...
  • Check Your Voicemail from Your Desk Phone. When you have new voicemail messages, your desk phone displays a solid red light, which is your message indicator.
  • Check Your Voicemail from Any Phone. ...
  • Delete Your Voicemail Messages. ...
  • Restore a Deleted Voicemail Message. ...

How to check voicemail remotely Cisco?

How To Check Voicemail On Cisco Phone

  • Outlook Inbox, Calling In From Off Campus Or Via The Cisco Personal Communications Assistant Online. ...
  • You Can Check The Setting Through The Cue Web Gui. ...
  • If You Don’t Know How To Find The Ip Address Of The Phone, Refer To This Article: Press the star key (*) when unity answers 3. ...

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How do I access my voicemail remotely?

phone. This guide will explain how to remotely check your work/office voicemail should you miss a call. 1. From your personal phone (it does not matter if you call from a mobile or landline), dial your office number, complete with area code. a. For example, 555-555-5555. 2. Let the phone ring until your outgoing recorded message begins to play.

How to change voicemail on Cisco phone?

Update the Voicemail Greeting on Your Cisco Office Phone - Employees

  • Call 704-894-2579 to access voice mail options
  • Enter your extension followed by the pound sign (for example, 9999#)
  • Enter your PIN followed by the pound sign (for example, 999999# )
  • At this point, you will hear the system setup menu.

What is voicemail on Cisco phone?

Voicemail is one of the most common features in IP Telephony. The Cisco IP Phone 6800, 7800, or 8800 Series Multiplatform Phone has voicemail capabilities. The phones referenced in this article are not Enterprise phones that use a specific call controller but instead, use Multiplatform Firmware.

How to find voicemail number on phone?

You can also look for the voicemail number by logging into the Web User Interface (UI) of the phone. To access the Web UI, enter the IP address of the phone in a web browser.

What is an IP PBX call controller?

These ITSP and IP PBX call controllers are a separate system in which the phone and the call controller communicate with each other to provide services such as call park and voicemail. Since the MPP phones do not use a specific call controller, access and procedures vary.

Can you dial your voicemail on a call controller?

In other words, you can configure the phone to dial your call controller's voice mail system, but you need to know how it is configured on your call controller (or know what you would dial to access it). If contacting the administrator is not an option, there are a few things you can try.

Do MPP phones have call controllers?

Since the MPP phones do not use a specific call controller, access and procedures vary. Since each call controller can follow different procedures, we can't tell you exactly how yours will work. For information and help with your specific voicemail commands, refer to the help sites from the provider you chose.

Applicable Devices | Software Version

Introduction

Phones with Multiplatform Firmware

  • MPP phones require either service from an Internet Telephony Service Provider (ITSP) or an IP Private Branch Exchange (PBX) call control server. WebEx Calling, Ring Central, and Verizon are examples of an ITSP. Some examples of IP PBX services that work with Cisco MPP phones include Asterisk, Centile, and Metaswitch platforms. These ITSP and IP PBX call controllers are …
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Search Third-Party Help Sites

  • Do an Internet search for the type of call controller, such as FreePBX, along with “remote voicemail.” There are many resources available online that you can reference. If you use FreePBX, you might find this informationhelpful.
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Search The Web UI

  • You can also look for the voicemail number by logging into the Web User Interface (UI) of the phone. To access the Web UI, enter the IP address of the phone in a web browser. If you don’t know how to find the IP address of the phone, refer to this article: How to Find the IP address of a Cisco IP Phone. Select Admin Login and advanced. Navigate to ...
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Conclusion

  • Since there are many third-party options for accessing voicemail remotely on your Cisco 6800, 7800, or 8800 Series IP Multiplatform Phone, this article may not give you all the answers you need. It should, however, give you direction for your next steps.
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