Remote-access Guide

cisco jabber mobile remote access

by Johathan Hackett Published 2 years ago Updated 2 years ago
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How do I enable mobile and remote access for Jabber?

The Enable Mobile and Remote Access check box must be checked (the default setting is checked). The Jabber Desktop Client Policy and Jabber Mobile Client Policy fields must be set to allow the appropriate Jabber services for your deployment (the default setting is IM & Presence, Voice and Video calls ).

Can the expressway-C be used for Jabber guest?

The Expressway cannot be used for Jabber Guest when it's used for Mobile and Remote Access (MRA). The Expressway-C used for MRA cannot also be used for Microsoft gateway service.

What is the difference between MRA and Cisco Jabber?

Cisco Jabber Directory access —MRA supports Cisco Jabber directory access using the Cisco User Data Services (UDS). MRA doesn't support other directory access methods for Jabber. Unified Contact Center Express feature support —MRA doesn't support some Cisco Unified Contact Center Express features.

What are the Jabber client policy settings?

The Jabber Desktop Client Policy and Jabber Mobile Client Policy fields must be set to allow the appropriate Jabber services for your deployment (the default setting is IM & Presence, Voice and Video calls ).

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What is mobile and remote access?

The Mobile and Remote Access solution (MRA) supports a hybrid on-premises and cloud-based service model. This provides a consistent experience inside and outside the enterprise. MRA provides a secure connection for Jabber application traffic without having to connect to the corporate network over a VPN.

What is an MRA phone?

It is a device and operating system agnostic solution for Cisco Jabber clients on Windows, Mac, iOS and Android platforms. MRA allows Jabber clients that are outside the enterprise to do the following: Use Instant Messaging and Presence services. Make voice and video calls.

What is MRA network?

Introduction and purpose for establishing: The Scientific Network on Microbiological Risk Assessment (MRA Network) strengthens the scientific cooperation in the remit of microbiological risk assessments. It aims at anticipating and reducing the duplication of activities and hence avoiding divergence of opinions.

How do you set up an MRA?

0:586:47Expressway MRA Basic Configuration - YouTubeYouTubeStart of suggested clipEnd of suggested clipAlso make sure that authorized by user credential is set to on scroll. Down and hit save. Now thatMoreAlso make sure that authorized by user credential is set to on scroll. Down and hit save. Now that MRA is enabled the domains can be set up for MRA. Let's go back to configuration. Domains.

What is Cisco expressway used for?

Cisco Expressway Series (Expressway) is designed specifically for comprehensive collaboration services. It features established firewall-traversal technology and helps to redefine traditional enterprise collaboration boundaries, to support our Cisco vision of any-to-any collaboration.

How is an MRA done?

During magnetic resonance angiography, you lie flat inside the magnetic resonance imaging scanner. This is a large, tunnel-like tube. In some cases, a special dye, known as contrast, may be added to your bloodstream to make your blood vessels easier to see.

What is Cisco Expressway C and E?

The Expressway acts as a Unified Communications gateway for third-party devices and for mobile and remote access. Or you can register directly to the Cisco Expressway-C. To configure the Expressway for Unified. Communications services, see Mobile and Remote. Access via Cisco Expressway Deployment Guide on.

How long does an MRA scan take?

The MRA scan may take between 1 to 2 hours, depending on the body area or part that is undergoing the test. A special intravenous (IV) dye called “contrast” is frequently used for the MRA test to help parts of the body show up better during the scan.

What does MRA stand for in insurance?

Medical Reimbursement Arrangement (MRA) Plans The employer uses an MRA to fund a portion of the higher deductible for employees and, from time to time, other expenses. Employers decide how much of the deductible to fund for the employees. The employer funds the MRA account as claims come due.

Why would you need a MRA?

Doctors use MRA to: identify abnormalities, such as aneurysms, in the aorta, both in the chest and abdomen, or in other arteries. detect atherosclerotic (plaque) disease in the carotid artery of the neck, which may limit blood flow to the brain and cause a stroke.

Is MRA better than CTA?

In this study, the AUC of CTA and MRA for diagnosing intracranial aneurysm was 0.90 and 0.87, respectively. This indicates that CTA has a slight higher accuracy than MRA in diagnosis of intracranial aneurysms on the surface, which is consistent with several prior studies.

What does MRA stand for in HR?

MRA - The Management Association.

What happens after you download Cisco AnyConnect Secure Mobility Client?

After you download the Cisco AnyConnect Secure Mobility Client to their device, the ASA must provision a configuration profile to the application.

What certificate is used for remote access?

Before you configure remote access, download the Cisco VCS Expressway and Cisco Expressway-E Server certificate. The Server certificate is used for both HTTP and XMPP.

What software to use to open AnyConnect?

Use the ASDM profile editor, iPCU, or MDM software to open the AnyConnect client profile.

Why configure ASA session parameters?

You can configure ASA session parameters to improve performance for secure connections. For the best user experience, you should configure the following ASA session parameters:

What is an Apple configuration profile?

Apple configuration profiles are XML files that contain information such as device security policies, VPN configuration information, and Wi-Fi, mail, and calendar settings.

Why is VPN not launched before Expressway Mobile?

Even if VPN is set to automatic connection, VPN is not launched before Expressway Mobile and Remote Access because that has the higher connection priority.

Does VPN restrict access to certain types of traffic?

Verify with your IT department that your VPN does not restrict access to certain types of traffic (for example, if the administrator set the system to allow only email and calendar traffic). Verify that you set up the client to connect directly to the corporate network.

How does Jabber verify the identity of Expressway-E?

Jabber clients verify the identity of the Expressway-E they are connecting to by validating its server certificate. To do this, they must have the certificate authority that was used to sign the Expressway-E's server certificate in their list of trusted CAs.

What is the maximum bit rate for video calls on Cisco Unified Communications Manager?

The Maximum Session Bit Rate for Video Calls on the default region on Cisco Unified Communications Manager is 384 kbps by default . The Default call bandwidth on Expressway-C is also 384 kbps by default. These settings may be too low to deliver the expected video quality for MRA-connected devices.

What domain must the calls be routed to?

The domain to which the calls are routed must match with the MRA domain to which the endpoints were registered. For example, if endpoints are registered with the domain exp.example.com, the calls must be routed to this domain, and it must not be routed to the domain cluster1.exp.example.com .

What happens if one Expressway node fails?

Currently, if one Expressway node in a clustered deployment fails or loses network connectivity for any reason (including if the Unified CM restarts or fails), all active calls going through the affected node will fail. The calls are not handed over to another cluster peer. Bug ID CSCtr39974 refers. This is not an MRA-specific issue and applies to all call types.

Does Jabber use Expressway C?

Deployments that require Jabber clients to always connect over MRA also benefit from the X12.5 update that no longer requires the Expressway-C to resolve the _cisco-uds DNS SRV record. So administrators only need to configure the _collab-edge DNS SRV record, and Jabber clients using service discovery will only have the option of connecting over MRA.

Does Cisco Expressway support SRV?

From X12.5, the Cisco Expressway Series supports the case where MRA clients use an external domain to lookup the _collab-edge SRV record, and the _cisco-uds SRV record for that same external domain cannot be resolved by the Expressway-C. This is typically the case when split DNS is not available for the external domain. And prior to X12.5 this required a pinpoint subdomain or some other DNS workaround on the Expressway-C, to satisfy the client requirements for resolving the _cisco-uds record.

Can a CM node be identified by IP address?

Limitation: This case is not supported for Unified CM nodes identified by IP addresses , only for FQDNs.

How does Jabber verify the identity of Expressway E?

Jabber clients must verify the identity of the Expressway-E they are connecting to by validating its server certificate. To do this, they must have the certificate authority that was used to sign the Expressway-E's server certificate in their list of trusted CAs.

Why is Jabber not signing in?

Jabber can fail to sign in due to the SSH tunnels failing to be established. The traversal zone between the Expressway-C and Expressway-E will work normally in all other respects. Expressway will report 'Application failed - An unexpected software error was detected in portforwarding.pyc'.

What is mobile and remote access?

The mobile and remote access solution supports a hybrid on-premises and cloud-based service model, providing a consistent experience inside and outside the enterprise. It provides a secure connection for Jabber application traffic without having to connect to the corporate network over a VPN. It is a device and operating system agnostic solution for Cisco Unified Client Services Framework clients on Windows, Mac, iOS and Android platforms.

Why does a high volume of calls trigger denial of service thresholds on unified CM?

This is because all the calls arriving at Unified CM are from the same Expressway-C (cluster).

What is Cisco Unified Communications?

Cisco Unified Communications mobile and remote access is a core part of the Cisco Collaboration Edge Architecture. It allows endpoints such as Cisco Jabber to have their registration, call control, provisioning, messaging and presence services provided by Cisco Unified Communications Manager (Unified CM) when the endpoint is not within the enterprise network. The Expressway provides secure firewall traversal and line-side support for Unified CM registrations.

Does Jabber allow HTTP?

Jabber client endpoints may need to access additional web services inside the enterprise. This requires an "allow list" of servers to be configured to which the Expressway will grant access for HTTP traffic originating from outside the enterprise.

What version of Mac is Cisco Jabber?

n Cisco Jabber for Mac 9.6 or later

How does Jabber verify the identity of Expressway E?

Jabber clients must verify the identity of the Expressway-E they are connecting to by validating its server certificate. To do this, they must have the certificate authority that was used to sign the Expressway-E's server certificate in their list of trusted CAs.

Why is Jabber not signing in?

Jabber can fail to sign in due to the SSH tunnels failing to be established. The traversal zone between the Expressway-C and Expressway-E will work normally in all other respects. Expressway will report 'Application failed - An unexpected software error was detected in portforwarding.pyc'.

What is Cisco Unified Communications?

Cisco Unified Communications mobile and remote access is a core part of the Cisco Collaboration Edge Architecture. It allows endpoints such as Cisco Jabber to have their registration, call control, provisioning, messaging and presence services provided by Cisco Unified Communications Manager (Unified CM) when the endpoint is not within the enterprise network. The Expressway provides secure firewall traversal and line-side support for Unified CM registrations.

What is a mobile and remote access solution?

The mobile and remote access solution supports a hybrid on-premises and cloud-based service model, providing a consistent experience inside and outside the enterprise. It provides a secure connection for Jabber application traffic without having to connect to the corporate network over a VPN. It is a device and operating system agnostic solution for Cisco Jabber clients on Windows, Mac, iOS and Android platforms.

Why does a high volume of calls trigger denial of service thresholds on unified CM?

This is because all the calls arriving at Unified CM are from the same Expressway-C (cluster).

Is Jabber Web supported?

n access visual voicemail Note that Jabber Web and Cisco Jabber Video for TelePresence (Jabber Video) are not supported.

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