Remote-access Guide

cisco jabber remote access

by Aryanna Schinner Published 1 year ago Updated 1 year ago
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In the Mobile and Remote Access Policy section, select Enable Mobile and Remote Access. In the Jabber Policies drop-down, choose a policy: No Service—Users cannot access any Cisco Jabber service. IM & Presence only—Users can access only IM, presence, voicemail, and contact search.

What is MRA in Cisco Jabber?

Does VPN restrict access to certain types of traffic?

Does Cisco Jabber require a VPN?

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How do I use Cisco Jabber remotely?

0:201:27How to get phone calls while working remotely - YouTubeYouTubeStart of suggested clipEnd of suggested clipTo access Cisco jabber on your device launch the application approve access and permissions as youMoreTo access Cisco jabber on your device launch the application approve access and permissions as you prefer read. And accept the cisco jabber Terms login using your blazer ID at UAB edu.

Can you give control on Jabber?

A new and improved Jabber experience that gives you more control with features like meeting roster, participant controls, customizable layouts and more flexible screen sharing.

Is Cisco Jabber a VPN?

When users open Cisco Jabber from outside the corporate Wi-Fi network, Cisco Jabber needs a VPN connection to access the Cisco UC application servers.

How do I give access to Jabber?

Initiate a call to one of your contacts. From the call window, click the share screen icon at the bottom . To stop screen sharing, click the Stop button.

Does Webex allow remote control?

While sharing your screen, click Assign > Pass Keyboard and Mouse Control, and then select who you'd like to give control to. Click Grant control on the message that appears on your screen. A message displays on their screen to gain control. Once they gain control, your mouse is no longer active.

How do I access Webex remotely?

Before you beginSelect Share > Remote Computer . ... Under Remote Computers , select your computer.Under Applications , select your application. ... Select Connect and complete the authentication method, either access code or phone code, you chose when you set up the computer for Access Anywhere.

What is Cisco Jabber?

Cisco Jabber Unified Communications solution delivers instant messaging, voice and video calls, voice messaging, desktop sharing, conferencing, and presence - Cisco.

How do I add an external contact in jabber?

Add external contactsSelect File > New and select the type of contact that you want to add.Enter the email address of your contact. For custom contacts without an IM address, enter the contact details that you want to use.Select a contact group.Select Add.

Can you add contacts to Cisco Jabber?

Once in Jabber you can add and edit contacts. Add people to your contact list by searching for them in your organization. Once they are part of your contact list, you can easily double-click on their names to start a phone call or a chat.

Why can't I share my screen on jabber?

The solution to Jabber Screen Share Issue Firstly, and most importantly, you need to check to make sure BFCP is enabled on the SIP Profile that is used on the phone profile or CSF profile. Secondly, the appropriate firewall ports need to be opened to allow for desktop sharing traffic.

Can anyone use Jabber?

Yes, you can connect to anyone who is using Jabber.

What is your Jabber ID?

A JID or Jabber Identity (also called a Jabber ID) is the username or account name used to access a Jabber account. They usually take the form user@domain/resource in a similar way to email addresses.

How do I set up Jabber on my laptop?

Install Jabber on a ComputerDownload the Jabber client software from Brown's software catalog.After downloading, open the installer file and proceed through the installation.Open the Jabber Application.Enter your Brown email address and continue.

How do I find my Jabber phone number?

Configured phone numbers available for outgoing Cisco Jabber calls can be selected from the Search field in the hub window or the dock. You can also view this information in the left panel during a conversation. Select a phone number from the line selection drop-down menu.

[SOLVED] Using Jabber on remote laptop - Cisco

Building off of John2995's answer, if the user is able to connect to CCM/Presence from home via VPN or Cisco Expressway, then the only other thing that would need to be done is to have Jabber configured to make calls from the computer and selecting that option from within the Jabber client.

Solved: Force Jabber to use expressway and not vpn - Cisco

Hello, We have expressway successfully up and running. Jabber clients connect to it and work great. However once you connect your anyconnect client, jabber will reconnect to the server through the vpn tunnel. Am I able to update the jabber-config file to force jabber to always use expressway and...

Cisco Jabber over VPN - Cisco Community

Hey Sean, Not sure if this will assist, but we had the same sort of issues using global protect (we don't use anyconnect) Fault finding was done on the PAN's, by monitoring the IP address of the VPN client and watching all the deny traffic inbound/outbound we found that the PAN was classifying the traffic as certain types of applications, which we did not think was correct.

Cisco Jabber 11.0 Deployment and Installation Guide

Bias-Free Language. The documentation set for this product strives to use bias-free language. For the purposes of this documentation set, bias-free is defined as language that does not imply discrimination based on age, disability, gender, racial identity, ethnic identity, sexual orientation, socioeconomic status, and intersectionality.

What authentication is used for Cisco Adaptive Security Appliance?

Cisco recommends that you use certificate-based authentication for negotiating a secure connection to Cisco Adaptive Security Appliance from Cisco AnyConnect Secure Mobility Client.

What is Expressway for Mobile and Remote Access for Cisco Unified Communications Manager?

Expressway for Mobile and Remote Access for Cisco Unified Communications Manager allows users to access their collaboration tools from outside the corporate firewall without a VPN client. Using Cisco collaboration gateways, the client can connect securely to your corporate network from remote locations such as public Wi-Fi networks or mobile data networks.

What is an Apple configuration profile?

Apple configuration profiles are XML files that contain information such as device security policies, VPN configuration information, and Wi-Fi, mail, and calendar settings.

What does high availability mean on Cisco?

High Availability means that if the client fails to connect to the primary server, it fails over to a secondary server with little or no interruption to the service. In relation to high availability being supported on the Expressway for Mobile and Remote Access, high availability refers to the server for the specific service failing over to a secondary server (such as Instant Messaging and Presence), and not the Cisco Expressway-E server itself failing over.

Does Cisco Jabber require a VPN?

When users open Cisco Jabber from outside the corporate Wi-Fi network, Cisco Jabber needs a VPN connection to access the Cisco UC application servers. You can set up the system to allow Cisco AnyConnect Secure Mobility Client to automatically establish a VPN connection in the background, which helps ensure a seamless user experience.

Service Discovery Requirements

Service discovery enables clients to automatically detect and locate services on your enterprise network. Expressway for Mobile and Remote Access allows you to access the services on your enterprise network.

Cisco AnyConnect Deployment

After you download the Cisco AnyConnect Secure Mobility Client to their device, the ASA must provision a configuration profile to the application.

Core Components

Any MRA solution requires Expressway and Unified CM, with MRA-compatible soft clients and/or fixed endpoints. The solution can optionally include the IM and Presence Service and Unity Connection. This guide assumes that the following items are already set up:

Mobile and Remote Access Ports

Information about MRA ports is available in the Cisco Expressway IP Port Usage Configuration Guide at the Cisco Expressway Series Configuration Guides page.

Protocol Summary

The table below lists the protocols and associated services used in the Unified Communications solution.

Jabber Client Connectivity Without VPN

The MRA solution supports a hybrid on-premises and cloud-based service model. This provides a consistent experience inside and outside the enterprise. MRA provides a secure connection for Jabber application traffic and other devices with the required capabilities to communicate without having to connect to the corporate network over a VPN.

What is MRA in Cisco Jabber?

When your users are working outside your corporate network, you can add Mobile and Remote Access (MRA) access policies in Cisco Unified Communications Manager, and control what services in Cisco Jabber they can access. The MRA access policies are assigned to user profiles and you can allocate different MRA access policies to users in your organization.

Does VPN restrict access to certain types of traffic?

Verify with your IT department that your VPN does not restrict access to certain types of traffic (for example, if the administrator set the system to allow only email and calendar traffic). Verify that you set up the client to connect directly to the corporate network.

Does Cisco Jabber require a VPN?

When users open Cisco Jabber from outside the corporate Wi-Fi network, Cisco Jabber needs a VPN connection to access the Cisco UC application servers. You can set up the system to allow Cisco AnyConnect Secure Mobility Client to automatically establish a VPN connection in the background, which helps ensure a seamless user experience.

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