Remote-access Guide

cisco mobile and remote access certificates

by Daniella Kuhic Published 1 year ago Updated 1 year ago
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What is Cisco Mobile Remote Access?

The Cisco Mobile and Remote Access (MRA) feature is a “client edge” solution that allows external software and hardware clients to register to enterprise Cisco Unified Communication (UC) solutions without requiring a VPN.

How do I upload a certificate to Cucm?

Here's how:Go to "Cisco Unified OS Administration"Go to "Security" and "Certificate Management"Click on "Upload Certificate/Certificate Chain"Choose the relevant certificate.Then choose the file to install and click on"Upload file"More items...•

What is CSR in Cucm?

May 13, 2019. This video demonstrates how to generate a CSR (Certificate Signing Request ) and how to install a signed certificate.

What is Tomcat in Cucm?

The Process tomcat (Cisco) service monitors the Cisco Tomcat service that supports the web server for the Cisco Unified Communication server. Service Type.

How do I access Cisco Unified OS Admin?

From the Navigation menu in the upper, right corner of the Cisco Unity Connection Administration window, select Cisco.Unified OS Administration and click Go.following URL: http://server-name/cmplatform.More items...

What is multi server SAN?

0:086:13Presence - Create Multi-Server SAN Certifcates - YouTubeYouTubeStart of suggested clipEnd of suggested clipInstead of signing each node's certificate to accomplish this the multi-server certificate adds allMoreInstead of signing each node's certificate to accomplish this the multi-server certificate adds all node names as subject alternate names. And this one certificate is propagated through the cluster.

What is Tomcat trust?

Tomcat truststores are used to validate client certificates. On the Ubuntu OS, by default Tomcat uses the "cacerts" file as the CA trust store. The file is located in the /etc/ssl/certs/java/ folder with a link to the file in $JAVA_HOME/lib/security/cacerts.

What is the maximum bit rate for video calls on Cisco Unified Communications Manager?

The Maximum Session Bit Rate for Video Calls on the default region on Cisco Unified Communications Manager is 384 kbps by default . The Default call bandwidth on Expressway-C is also 384 kbps by default. These settings may be too low to deliver the expected video quality for MRA-connected devices.

What domain must the calls be routed to?

The domain to which the calls are routed must match with the MRA domain to which the endpoints were registered. For example, if endpoints are registered with the domain exp.example.com, the calls must be routed to this domain, and it must not be routed to the domain cluster1.exp.example.com .

How does Jabber verify the identity of Expressway-E?

Jabber clients verify the identity of the Expressway-E they are connecting to by validating its server certificate. To do this, they must have the certificate authority that was used to sign the Expressway-E's server certificate in their list of trusted CAs.

Does Jabber use Expressway C?

Deployments that require Jabber clients to always connect over MRA also benefit from the X12.5 update that no longer requires the Expressway-C to resolve the _cisco-uds DNS SRV record. So administrators only need to configure the _collab-edge DNS SRV record, and Jabber clients using service discovery will only have the option of connecting over MRA.

Does Cisco Expressway support SRV?

From X12.5, the Cisco Expressway Series supports the case where MRA clients use an external domain to lookup the _collab-edge SRV record, and the _cisco-uds SRV record for that same external domain cannot be resolved by the Expressway-C. This is typically the case when split DNS is not available for the external domain. And prior to X12.5 this required a pinpoint subdomain or some other DNS workaround on the Expressway-C, to satisfy the client requirements for resolving the _cisco-uds record.

Can you use CMS and MRA on the same Expressway?

If you use both the CMS Web Proxy service and MRA on the same Expressway, the following configuration items must be assigned different values per service. If you try to use the same value, the service that was configured first will work, but the other one will fail:

Does X8.8 require forward and reverse DNS?

From version X8.8, if you use the IM and Presence Service over MRA (or any XMPP federation that uses XCP TLS connections between Expressway-C and Expressway-E), you must create forward and reverse DNS entries for each Expressway-E system. This is so that Expressway-C systems making TLS connections to them can resolve the Expressway-E FQDNs and validate the Expressway-E certificates. This requirement affects only the internal, LAN-side interface and does not apply to the external IP-side.

How to sign on to Cisco?

Open a web browser and navigate to https://internet.cisco.com. Sign On with your Cisco corporate ID and password.

What devices can be used as MRA?

There are several possible devices to use as an MRA communications device. The first is Cisco Jabber for Windows. We will be using an external physical laptop to setup and configure this device to connect via the Cisco Collaboration Edge solution.

Is Cisco blocking MRA ports?

Cisco Employees – Cisco IT is blocking various media ports on the corporate firewall. Please make sure you are utilizing a public connection when registering devices over MRA whether wireless or wired.

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