Remote-access Guide

cisco mobile and remote access mra with cisco expressway

by Miss Carmella Rice V Published 2 years ago Updated 2 years ago
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Cisco Expressway supports Mobile and Remote Access with multiple external domains. With this deployment, you will have more than one external domain where your MRA clients may reside. Expressway-E must be able to connect to all of them.

Full Answer

What does MRA stand for?

About Mobile and Remote Access Cisco Unified Communications Mobile and Remote Access (MRA) is part of the Cisco Collaboration Edge Architecture. The MRA solution provides the following functions: Third-party SIP or H.323 devices can register to the Expressway-C and, if necessary, interoperate with Unified CM-registered devices over a SIP trunk.

What are MRA service domains in unified communications manager?

An administrator onboards Cisco Unified Communications Manager to the cloud, specifying the clusterwide MRA Activation Domain with the Expressway cluster to which all remote MRA users connect during device activation. If you have multiple Expressway clusters, MRA Service Domains let you specify which Expressway your phones register.

How do I distribute certificates to MRA phones using expressway?

If you want to use your own certificates, you can use the cloud to distribute certificates to MRA phones so that they can establish trust with Expressway. With this option, you must upload your certificates first to Expressway, and then to the PhoneEdge-trust store on Cisco Unified Communications Manager.

How does an MRA phone work?

When an MRA user plugs in their phone, they are prompted to enter the activation code. Once they enter the activation code, or scan the barcode that displays in Self-Care, the phone onboards, downloads its configuration file, and registers.

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What is the purpose of mobile and remote access MRA in the Cisco CUCM architecture?

The Mobile and Remote Access solution (MRA) supports a hybrid on-premises and cloud-based service model. This provides a consistent experience inside and outside the enterprise. MRA provides a secure connection for Jabber application traffic without having to connect to the corporate network over a VPN.

What is Cisco Mobile Remote Access?

The Cisco Mobile and Remote Access (MRA) feature is a “client edge” solution that allows external software and hardware clients to register to enterprise Cisco Unified Communication (UC) solutions without requiring a VPN.

What does MRA stand for Cisco?

Mobile and Remote Access5) - Mobile and Remote Access Overview [Cisco TelePresence Video Communication Server (VCS)] - Cisco. Skip to search.

What is Cisco expressway used for?

Cisco Expressway is a powerful gateway solution specifically designed for comprehensive collaboration services provided through Cisco Unified Communications Manager, Cisco Business Edition, or Cisco Hosted Collaboration Solution (HCS).

What are MRA phones?

Basically, MRA (Cisco Unified Communications Mobile and Remote Access) allows endpoints such as Cisco Jabber to have their registration, call control, provisioning, messaging and presence services provided by CUCM when the endpoint is outside the enterprise network.

How do you set up an MRA?

0) - MRA Configuration [Cisco Expressway Series] - Cisco....ProcedureOn the Expressway-C, go to Configuration > Unified Communications > Configuration.Set Unified Communications mode to Mobile and Remote Access.Click Save.Repeat this procedure on Expressway-E.

What is Cisco Expressway C and E?

Cisco Expressway is designed specifically for comprehensive collaboration services. It features established firewall-traversal technology and helps redefine traditional enterprise collaboration boundaries, supporting our vision of any-to-any collaboration.

How do I log into my Expressway E?

Open a browser window and in the address line type one of the following: • IP address of the Cisco Expressway (for example, https://10.0.0.1). Enter the address as HTTPS. FQDN of the Cisco Expressway (for example, https://mydomain.example.com). 2.

How do I upgrade my Cisco Expressway?

2:144:49How to Upgrade an Expressway Cluster - YouTubeYouTubeStart of suggested clipEnd of suggested clipAnd restore type an encryption password. And create system backup. File. Now go to maintenanceMoreAnd restore type an encryption password. And create system backup. File. Now go to maintenance maintenance mode. And turn maintenance mode on if there are any active calls or registrations.

What are two functions of Cisco expressway in the collaboration edge?

A. Expressway-C provides encryption for Mobile and Remote Access but not for business-to-business communications. B. Expressway-E provides a VPN entry point for Cisco IP phones with a Cisco AnyConnect client using authentication based on certificates.

What does Expressway mean?

Definition of expressway : a high-speed divided highway for through traffic with access partially or fully controlled.

What is Cisco VCS Expressway?

The VCS Expressway is a SIP Registrar & Proxy and H. 323 Gatekeeper for devices which are located outside the internal network (for example, home users and mobile worker registering across the internet and 3rd party businesses making calls to, or receiving calls from this network).

What is the difference between VCS and expressway?

The VCS series is better suited for customers who use video communication only and have no need to support voice over IP phones and other voice related services. The Expressway series, on the other hand, is more suited for customers who need to support voice over IP phones or other voice related services.

What is Expressway server?

Cisco Expressway offers users outside your firewall simple, highly secure access to all collaboration workloads, including video, voice, content, IM, and presence. Collaborate with people who are on third-party systems and endpoints or in other companies.

Which two functionalities does Cisco Expressway provide in the Cisco collaboration architecture?

NetworkingAssurance and Insights.Storage networking.

What is the difference between a highway and an expressway?

An expressway is a limited-access highway for a high-speed and high volume of traffic without any signal, intersection, or property access. Whereas, the highway is a main public roadway for a higher volume of traffic with traffic signals, intersections, and property access.

What is MRA service domain?

If you have multiple Expressway clusters, MRA Service Domains let you specify which Expressway your phones register. After the phone activates, the phone downloads its configuration file, which contains a redirect to the MRA Service Domain with the Expressway cluster that is assigned to that phone.

How does the phone learn the location of Expressway?

Phone learns the location of Expressway and authenticates using the MIC + activation code in an SRP handshake.

What is an administrator on MRA?

Administrator configures Cloud Onboarding and specifies the MRA Activation Domain and any MRA Service Domains.

How long does a Cisco activation code last?

Activation Codes have a default lifetime of 168 hours (7 days). You can reconfigure this value via the Activation Time to Live (Hours) service parameter in Cisco Unified Communications Manager. If the activation code expires, the administrator can click Release Activation Code and then Generate New Activation Code from the Phone Configuration window in order to reset the activation code.

How does Cisco Unified Communications Manager work?

Rather than using a dummy MAC address, the administrator adds the phone to Cisco Unified Communications Manager with the actual MAC address. This method ties the activation code to the actual phone MAC address, enhancing security as the activation code works on that phone only. However, this method requires that the administrator collect and enter each phone MAC address individually.

Does the administrator activate the phone in on-premises mode?

With this method, the administrator activates the phone in on-premises mode before resetting the activation code requirement and shipping to the MRA user, whom will activate the phone in MRA mode.

Is self care portal supported by MRA?

The Self-Care Portal is not supported over MRA so remote users may need a VPN to access the portal.

What devices can be used as MRA?

There are several possible devices to use as an MRA communications device. The first is Cisco Jabber for Windows. We will be using an external physical laptop to setup and configure this device to connect via the Cisco Collaboration Edge solution.

How to sign on to Cisco?

Open a web browser and navigate to https://internet.cisco.com. Sign On with your Cisco corporate ID and password.

Is Cisco blocking MRA ports?

Cisco Employees – Cisco IT is blocking various media ports on the corporate firewall. Please make sure you are utilizing a public connection when registering devices over MRA whether wireless or wired.

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