Remote-access Guide

cisco mobile remote access 8.6

by Duncan Stamm Published 2 years ago Updated 2 years ago
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What is the Cisco mobile and remote access feature?

The Cisco Mobile and Remote Access (MRA) feature is a “client edge” solution that allows external software and hardware clients to register to enterprise Cisco Unified Communication (UC) solutions without requiring a VPN. Like most things, there are a lot of moving parts working together to create a relatively seamless user experience.

What is MRA (Cisco mobile and remote access)?

Enjoy. The Cisco Mobile and Remote Access (MRA) feature is a “client edge” solution that allows external software and hardware clients to register to enterprise Cisco Unified Communication (UC) solutions without requiring a VPN. Like most things, there are a lot of moving parts working together to create a relatively seamless user experience.

Does Cisco IP Communicator support Microsoft Windows 8 RT?

Cisco IP Communicator now supports Microsoft Windows 8 Pro and Microsoft 8 Enterprise (32-bit and 64-bit architectures). Cisco IP Communicator does not support Microsoft Windows 8 RT. Cisco IP Communicator is not available in a Metro version. It can only be used through the Windows desktop.

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What is Cisco Mobile Remote Access?

The Cisco Mobile and Remote Access (MRA) feature is a “client edge” solution that allows external software and hardware clients to register to enterprise Cisco Unified Communication (UC) solutions without requiring a VPN.

What are MRA phones?

Basically, MRA (Cisco Unified Communications Mobile and Remote Access) allows endpoints such as Cisco Jabber to have their registration, call control, provisioning, messaging and presence services provided by CUCM when the endpoint is outside the enterprise network.

What is the purpose of mobile and remote access MRA in the Cisco CUCM architecture?

The Mobile and Remote Access solution (MRA) supports a hybrid on-premises and cloud-based service model. This provides a consistent experience inside and outside the enterprise. MRA provides a secure connection for Jabber application traffic without having to connect to the corporate network over a VPN.

What is Cisco expressway used for?

Cisco Expressway is a powerful gateway solution specifically designed for comprehensive collaboration services provided through Cisco Unified Communications Manager, Cisco Business Edition, or Cisco Hosted Collaboration Solution (HCS).

How do you set up an MRA?

0) - MRA Configuration [Cisco Expressway Series] - Cisco....ProcedureOn the Expressway-C, go to Configuration > Unified Communications > Configuration.Set Unified Communications mode to Mobile and Remote Access.Click Save.Repeat this procedure on Expressway-E.

What is difference between Cisco Expressway-C and E?

The Expressway-E is configured with a traversalserver zone to receive communicationsfrom the Expressway-C in order to allow inbound and outbound calls to traverse the NAT device. The Expressway-E has a public network domain name.

What is difference between Expressway-C and expressway-E?

The Expressway-C is configured with DNS servers which are located on the internal network. The Expressway-E is configured with DNS servers which are publicly routable.

How do I log into Cisco Expressway?

Open a browser window and in the address line type one of the following: • IP address of the Cisco Expressway (for example, https://10.0.0.1). Enter the address as HTTPS. FQDN of the Cisco Expressway (for example, https://mydomain.example.com).

What does Cisco Unified Communications Manager do?

CUCM is responsible for digit analysis of all calls. CUCM enables users to create scalable dial plans. Phone feature administration: CUCM extends services such as hold, transfer, forward, conference, speed dial, redial, call park, and many other features to IP phones and gateways.

How does Cisco Unified Communications Manager work?

CUCM uses SIP or SCCP to communicate with Cisco IP Phones for call setup and teardown and for supplementary service tasks. After a call has been set up, media exchange occurs directly between the Cisco IP Phones across the IP network, using the Real-Time Transport Protocol (RTP) to carry the audio.

What is the difference between CUCM publisher and subscriber?

The publisher verifies the subscriber's authenticity and adds the subscriber's IP address to its dynamic firewall (iptables). The subscriber is allowed to access the publisher database. The database content is replicated from the publisher to the subscriber.

What are network services and feature services What is the difference between them?

To avoid throwing errors only the needed feature services are activated (i.e. allowed to start). Network services are non-optional services for that product: they are required in all deployment scenarios. You have no ability to prevent them from starting but are able to stop/start/restart them.

What is Cisco Unified Communications Manager 10.0?

Cisco Unified Communications Manager 10.0 replaces User Option pages with the Self Care Portal. The Self Care Portal contains all of the features and functionality of User Option pages. This section introduces the interface and give information on where to find the user guide.

What is Cisco IP Communicator?

Cisco IP Communicator is designed to provide premium voice quality under a variety of conditions; however, in some instances users may notice interruptions of audio transmission or temporary audio distortions ("Artifacts") which are considered a normal part of the applications operation.

What does CUCM disable?

If the Settings Access Device-Specific Phone Configuration parameter in CUCM is set to Disabled, this can prevent changing some Network and Audio preferences in the Cisco IP Communicator preferences (CSCsd66179). Check your CUCM configuration if these preferences are not adjustable in Cisco IP Communicator.

Does Cisco IP Communicator have dial rules?

Please note that application dial rules apply only to the Quick Search feature in Cisco IP Communicator.

Does Cisco Unified Communications Manager 8.0 support IP Communicator?

Even though Cisco IP Communicator is based on the Cisco IP Phone 7970 firmware for Cisco Unified Communications Manager Release 8.5, it does not support all of the features introduced with Cisco Unified Communications Manager Release 8.0 or later. Similarly, some features might not be available when registering Cisco IP Communicator with Cisco Unified Communications Manager Express.

Is Cisco IP Communicator supported in VMWare?

Cisco IP Communicator is not supported in VMWare, Citrix, Terminal Services, Remote Desktop or other thin client environments.

What is Cisco Unified Mobile Communicator?

Cisco Unified Mobile Communicator (version 7.x) is a client that works with Cisco Unified Mobile Advantage (CUMA) to extend certain Cisco UC applications to a mobile device across the mobile data network. This client is not a dual mode client. It is a client that expands the communication paths available to a mobile device by allowing proxied connections to the corporate UC infrastructure.

What is CUCM in Cisco?

This blog is focused on the various Cisco mobile clients. While the Unified Mobility feature on the Cisco Unified Communications Manager (CUCM) plays a key role in building the user experience, we aren't covering that feature here.

Does Cisco Mobile Client need VPN?

If you require the ability to support remote access between the Cisco Mobile Client and the UC environment when the device is not on corporate network then a VPN solution is required.

What is MRA in Cisco?

The Cisco Mobile and Remote Access (MRA) feature is a “client edge” solution that allows external software and hardware clients to register to enterprise Cisco Unified Communication (UC) solutions without requiring a VPN. Like most things, there are a lot of moving parts working together to create a relatively seamless user experience. And, like most things, the first time you deploy MRA there are a few “gotchas” that can eat up a significant amount of troubleshooting time.

Can you use telnet to test SIP?

We are now done with the funky base64 strings (yay!). To test basic XMPP and SIP connectivity we are going to dumb things down a bit. We can use telnet from a command prompt to verify connectivity to the appropriate ports.

Can OpenSSL convert to base64?

Let’s start with the base64 conversion process. On a Mac OSX system, you can use openssl to generate the base64 string. For example:

What is Cisco 8800?

The Cisco 8800 Series provides Voice Feedback which helps people who have trouble seeing; use their Cisco IP phone. When enabled, a voice prompt helps you navigate the IP phone buttons. The voice also speaks the outgoing and incoming caller ID’s.

What is Cisco 8800 series?

The Cisco 8800 Series is one of the newest addition to the Cisco family. The 8800 Series IP Phones cut the costs with affordable HD video phones for any and all organizations. It provides the consumer with crystal-clear VoIP. It lends employees more flexibility with corporate telephones and personal devices.

What is the phone number for Cisco 8800?

For more information on Cisco 8800 Series IP Phones, or other Cisco telephony, contact our sales team by clicking below or by giving us a call at 888.747.4847!

What is an IP phone 8800 key?

The IP Phone 8800 Key Module enhances productivity with a simple and efficient line of communication.

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