Remote-access Guide

cisco mobile remote access guide

by Levi Rau Published 2 years ago Updated 2 years ago
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What is Cisco Mobile Remote Access?

The Cisco Mobile and Remote Access (MRA) feature is a “client edge” solution that allows external software and hardware clients to register to enterprise Cisco Unified Communication (UC) solutions without requiring a VPN.

What is the purpose of mobile and remote access MRA in the Cisco CUCM architecture?

The Mobile and Remote Access solution (MRA) supports a hybrid on-premises and cloud-based service model. This provides a consistent experience inside and outside the enterprise. MRA provides a secure connection for Jabber application traffic without having to connect to the corporate network over a VPN.

What is Jabber MRA?

It is a device and operating system agnostic solution for Cisco Jabber clients on Windows, Mac, iOS and Android platforms. MRA allows Jabber clients that are outside the enterprise to do the following: Use Instant Messaging and Presence services. Make voice and video calls. Search the corporate directory.

How do you set up an MRA?

0) - MRA Configuration [Cisco Expressway Series] - Cisco....ProcedureOn the Expressway-C, go to Configuration > Unified Communications > Configuration.Set Unified Communications mode to Mobile and Remote Access.Click Save.Repeat this procedure on Expressway-E.

What are MRA phones?

Basically, MRA (Cisco Unified Communications Mobile and Remote Access) allows endpoints such as Cisco Jabber to have their registration, call control, provisioning, messaging and presence services provided by CUCM when the endpoint is outside the enterprise network.

What is Cisco expressway used for?

Cisco Expressway is a powerful gateway solution specifically designed for comprehensive collaboration services provided through Cisco Unified Communications Manager, Cisco Business Edition, or Cisco Hosted Collaboration Solution (HCS).

How do I log into Cisco Jabber?

How do I sign into Cisco Jabber for the first time?You should now run/open the application. ... You will be prompted to enter your email address and select “Continue”.You will be prompted to enter your “Username/NetID” and “Password” and select “Sign In”.Select “Sign in”.

How do I create a Jabber account?

About This ArticleSearch for a website that registers Jabber or XMPP addresses.Enter a username.Select a domain (if available).Enter a password and confirm it.Follow the instructions to confirm you are a person.Click Register.Download and install a Jabber/XMPP client.Open the Jabber/XMPP client.More items...•

How do I log into my Expressway E?

Open a browser window and in the address line type one of the following: • IP address of the Cisco Expressway (for example, https://10.0.0.1). Enter the address as HTTPS. FQDN of the Cisco Expressway (for example, https://mydomain.example.com). 2.

What is the difference between CUCM publisher and subscriber?

The publisher verifies the subscriber's authenticity and adds the subscriber's IP address to its dynamic firewall (iptables). The subscriber is allowed to access the publisher database. The database content is replicated from the publisher to the subscriber.

What are network services and feature services What is the difference between them?

To avoid throwing errors only the needed feature services are activated (i.e. allowed to start). Network services are non-optional services for that product: they are required in all deployment scenarios. You have no ability to prevent them from starting but are able to stop/start/restart them.

What is Cisco Unity Connection?

Cisco Unity Connection is a robust unified messaging and voicemail solution that provides users with flexible message access options and IT with management simplicity.

What does CUCM stand for?

CUCMAcronymDefinitionCUCMCisco Unified Communications ManagerCUCMCisco Unified CallManagerCUCMCisco Unified Call ManagerCUCMCredit Union Central of Manitoba (Canada)1 more row

What is a basic network access?

Basic network access for mobile devices, such as smartphones and tablets, includes email, calendar, and contacts. These capabilities can be provided securely without requiring the use of a VPN client by deploying gateway technology in the demilitarized zone (dMZ) and configuring the required firewall security policies.

Why do organizations need to allow access to the network?

As users move outside the boundaries of the traditional network, their requirements for access to job-related data, such as email, calendars, and more, don’t change. in order for people to be productive, organizations need to allow them access to the network from wherever they are and to whatever data they need, using any device the organization allows. At the same time, organizations must ensure that all access to the network is secure and appropriate and that it follows organizational guidelines.

Why test VPN configuration?

Test the configuration in order to ensure that Trusted Network detection is functional and that the VPN client attempts to start at startup if needed or when the client moves outside the network.

What is a use case for VPN?

Use Case: Simplify the End User Experience for Remote-Access VPN Users

What is TNd in Cisco?

The Trusted Network detection (TNd) feature of Cisco CWs determines whether a host is connected directly to a trusted network, in this guide referring to a LAN or WLAN at an organization’s primary or remote sites. Conversely, if a host connects to an organization through a remote access VPN, then the host is considered to be on an untrusted network.

How does intelligent routing affect the internet?

This load increase can raise costs. intelligent routing of traffic is a priorit y to control which traffic from a user has to go through the internet edge component of the organization’s network and which traffic can be kept out on the internet. Reducing security on this traffic is not an option that is readily available. Traffic destined for the internet that has to be brought back to the internet edge for security inspection increases bandwidth usage and load on the internet edge design, while increasing latency on user connections.

Can Cisco AnyConnect VPN be replicated?

When running an RA VPN Cisco AsA firewall pair, the Cisco AnyConnect VPN Profile file and the Web security service Profile files must be manually replicated to the secondary AsA firewall. All of the files listed in Table 1 must be replicated.

Certificates handling

The first step in setting up any of our MRA devices is to find the Public IP address and DNS A record for the VCS-Expressway server. This data is available under your demo Session Details Make a note of these values as you will need them for the rest of your demonstration.

How to setup your Cisco Jabber for Windows MRA device

There are several possible devices to use as an MRA communications device. The first is Cisco Jabber for Windows. We will be using a physical laptop to setup and configure this device to connect via the Cisco Collaboration Edge solution.

How to setup your Cisco Jabber for iPad and iPhone MRA device

Download Jabber for iPhone/iPad from App Store. The tested release was version 10.5.1.

How to setup your Cisco TelePresence EX MRA device

Connect your unit to any Internet point of access, such as a home, hotel, or customer’s LAN that is NOT connected to your Cisco dCloud demonstration.

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