Remote-access Guide

cisco voip phone remote access

by Leatha Dickinson Published 2 years ago Updated 2 years ago
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How does Cisco Unified Communications Manager work?

How long does a Cisco activation code last?

How does the phone learn the location of Expressway?

Can a phone register with a CM?

Does the administrator activate the phone in on-premises mode?

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How do I access my Cisco phone remotely?

Control Remotely Cisco IP PhonesLogin to Cisco Unified Communication Manager.Go to User Management > Application User > Add New.Enter the User ID –Enter the User ID's Password –Enter the Confirm Password –Assign CTI Roles and SuperAdmin Roles for the User.Click on Save.More items...•

Can you remotely forward calls on Cisco phone?

Press the “Forward All” softkey. Then enter the call forward target phone number exactly as you would dial it from your phone.

Can you listen in on a Cisco phone?

The Cisco Unified IP Phone 7906G and 7911G provide a speaker for hands-free listening. You can use the speaker only to listen to a call. To talk on a call, you must use the handset.

How can I use my Cisco phone at work?

To use the handset, lift the handset from the earpiece rest. To use a headset, press the HEADSET button, and press the line button of the incoming call. To use the speakerphone, press the Answer softkey or the SPEAKER button.

How do I forward calls from a Cisco VOIP phone?

From Cisco Webex Settings , under Call Settings, turn on Call Forward; either choose the number type and enter the number or check the check box to forward calls directly to your voicemail. From your desk phone, press Forward all and enter the number where you want to redirect your calls.

How do I access my Cisco voicemail remotely?

Call Cisco Unity ConnectionFrom your desk phone: dial 262-2500 or press the Messages button on your phone.From outside your organization: dial 608-262-2500.If you are calling from a phone number that is NOT the number with the voicemail box, press * when Cisco Unity Connection answers.

How do I use a Cisco VoIP phone?

Procedure.Step 1 Verify that you are on an active call (not on hold).Step 2 Press and release the hookswitch to get a dial tone.Step 3 Enter the transfer recipient's phone number.Step 4 Wait for the recipient to answer. You may skip to Step 5 while the call is ringing.Step 5 Hang up. The transfer is complete.

How do you call outside from an office phone?

Dial 9 to access an outside line. Dial 1 for domestic calls, or 011 for international calls. Dial the area code for domestic calls, or the country code (and the city code, if required) for an international call.

How do I access my Cisco IP Phone web interface?

On a PC/Laptop connected to the same network as the phones open up a web page and enter the following https://[IP address] in the URL bar at the top. Once you have access to the web GUI enter the login details making sure you log in as "Admin". Note: Password can be found in devices list in your configuration manager.

How do you forward calls on a Cisco IP Phone 7945?

Step 1 Press the CFwdAll softkey. You will hear two beeps. Step 2 Enter the number to which you want to divert all of your calls to. Enter the number exactly as you would if you were placing a call to that number.

How do you forward calls without a phone?

AndroidGo to Call Settings.Search for Call Forwarding.Toggle it on.Explore options like Always Forward, When Busy, Call Forwarding When Unanswered, and When Unreached.Set the Forwarding Number.

How do I forward calls from my Cisco IP Phone 7962?

0:201:08Cisco IP Phone 7962 Call Forward All - YouTubeYouTubeStart of suggested clipEnd of suggested clipForward your calls with the Cisco IP 79 62 you first want to press the call forward all button andMoreForward your calls with the Cisco IP 79 62 you first want to press the call forward all button and then you press the number.

How do you forward calls on a Cisco IP Phone 7965?

To forward calls to a speed-dial number, use the CFwdALL soft key plus a speed-dial button, followed by the EndCall soft key. To cancel call forwarding, use one of the following methods: • Press the CFwdALL soft key. To pick up a call that is on hold or a call that is ringing at another extension: 1.

Mobile and Remote Access Through Cisco Expressway Deployment Guide (X12.7)

Bias-Free Language. The documentation set for this product strives to use bias-free language. For the purposes of this documentation set, bias-free is defined as language that does not imply discrimination based on age, disability, gender, racial identity, ethnic identity, sexual orientation, socioeconomic status, and intersectionality.

Issue with MRA Cisco IP Phones 7800/8800

Solved: Hello all, I have deployed Expressway C-E (8.9) with CUCM 11.5. and I'm trying to register one 8841 from Internet using MRA feature and when I try to do the login process in the ip phone, appear: "Error: Server certificate validation

What is VoIP integration?

VoIP Integration Phone Remote allows you to take control of a Cisco phone from anywhere with network connectivity.

What is a capture feature on Cisco phone?

A Capture feature grabs a screenshot of the Cisco phone which is saved to a jpg file as well as copied to the clipboard, making development of training materials with actual screen images quick and easy.

What is per user license?

Per User Licensing is based on the individual installation on a single workstation, individual user license is tied to a single computer however hardware activation can be easily deactivated to allow activation on another computer . Per Cluster licensing allows unlimited users tied to your cluster (s). Server Licensing is perfect for the NOC environments where multiple users access a single terminal server. Integrator Licensing which allows for unlimited users and clusters for use within your organization only.

How many phones are in a recently connected device?

Recently connected devices store the last 30 phones you connected to in each cluster.

Can a call manager control a phone?

With a Call Manager /Express End User that has device association you can control the phone via its IP address.

What is off-premises access?

Off-premises access: a consistent experience outside the network for Jabber and EX/MX/SX Series clients

Can a third party SIP device register to Expressway C?

Third-party SIP or H.323 devices can register to the Expressway-C and, if necessary, interoperate with Unified CM -registered devices over a SIP trunk.

What is PhoneView software?

A single instance of PhoneView software can be used to manage multiple remotely controlled Cisco phones connected to multiple clusters. Multiple instances of software and/or multiple windows/tabs are not necessary each time one wishes to remotely manage a new device. This makes the PhoneView software much more scalable and usable for real world situations. Lab users will be able to see all of their CUCM and CUCME devices in a single window. PhoneView Version introduces a market first capability to receive the audio from the remote phone, this now completes the remote phone experience with remote key presses, screen updates and audio all in a single integrated application.

Is PhoneView faster than other solutions?

PhoneView Remote Control for Cisco Phones is up to 100 times faster than other solutions. PhoneView can manage Cisco Jabber and Cisco IP Communicator softphones in addition to Physical Cisco Phones .

Is PhoneView part of Cisco?

NOTE: PhoneView is now embedded by Cisco in the CCIE Collabv2 Syllabus and Exam for Endpoint Management. This is great for you if you are studying for a CCIE qualification as you can use PhoneView everyday in your operational environment.

Can Cisco 7962 be remotely controlled?

The PhoneView application will enhance the end user experience since the Cisco 7962 and 7960 phones that are located in racks can be remotely controlled Cisco phones via the PhoneView application. This can either reduce (or potentially eliminate) the need for customers to invest in the out of date 79XX phones that are required to study for the lab.

How does Cisco Unified Communications Manager work?

Rather than using a dummy MAC address, the administrator adds the phone to Cisco Unified Communications Manager with the actual MAC address. This method ties the activation code to the actual phone MAC address, enhancing security as the activation code works on that phone only. However, this method requires that the administrator collect and enter each phone MAC address individually.

How long does a Cisco activation code last?

Activation Codes have a default lifetime of 168 hours (7 days). You can reconfigure this value via the Activation Time to Live (Hours) service parameter in Cisco Unified Communications Manager. If the activation code expires, the administrator can click Release Activation Code and then Generate New Activation Code from the Phone Configuration window in order to reset the activation code.

How does the phone learn the location of Expressway?

Phone learns the location of Expressway and authenticates using the MIC + activation code in an SRP handshake.

Can a phone register with a CM?

The phone can register and gets its phone specific configuration file from TFTP and then register with Unified CM. If the phone is assigned to a different MRA Service Domain, a redirect is provided in the configuration file. The phone can then register using the MRA Service Domain.

Does the administrator activate the phone in on-premises mode?

With this method, the administrator activates the phone in on-premises mode before resetting the activation code requirement and shipping to the MRA user, whom will activate the phone in MRA mode.

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