Remote-access Guide

citi remote access safeword card

by Axel Bergnaum Published 2 years ago Updated 2 years ago
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How do I login to safeword without a CitiDirect card?

Enter a “User ID” and “User Password” • For MobilePASS (Host 2), enter the Serial Number on the back of your SafeWord card as the “User ID”. If you do not have SafeWord card, please enter mp_<UserID> where “UserID” is your CitiDirect BE Login ID.

How do I login to CitiDirect be® and Citi direct be®tablet?

Users may login to CitiDirect BE®, CitiDirect BE Mobile and CitiDirect BE®Tablet using one of two SafeWord authentication methods: (i) the existing SafeWord card; or (ii) the new MobilePASS Token downloaded on the user’s personal smartphone or corporate device.

Can I use mobilepass without a safeword card?

New users are able to download and activate the MobilePASS Token for login on CitiDirect BE, CitiDirect BE Mobile and CitiDirect BE Tablet without being assigned a SafeWord card. However, existing user set up for both SafeWord card and MobilePASS may use the two credentials interchangeably. 3 MobilePASS | Reference Guide

What is a safeword card used for?

®Online Banking. The SafeWord card is used in conjunction with your Personal Identification Number (PIN), which is provided to you in a separate mailing. SafeWord TMCard Features

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How do I use my Citi SafeWord card?

Launch the MobilePASS application on your device. Select your token. Enter your 4-digit PIN and select “Continue” A dynamic passcode will be displayed. On the CitiDirect BE Login Page, select the “SafeWord” Login Method and enter your Login ID.

How do I log into CitiDirect?

To log in, please use the following steps:On the desktop login page, enter your user ID in the User ID field.Click the Sign In Using Mobile App button.A 4-digit Confirmation Code will be displayed.On your mobile device, you will receive a push notification.Tap the notification to open the CitiDirect mobile app.More items...

What is CitiConnect?

® CitiConnect allows you to streamline your file exchange and messaging processes, reduce costs using automated processing, and expedite dispute resolutions associated with your cash management needs.

What is CitiDirect be mobile?

CitiDirect BE® Mobile is a mobile Internet application which can be used through most feature and Smartphone browsers. This includes many BlackBerry, Apple iOS, Android, Windows and Symbian phone models, as well as many other devices that meet the minimum technical requirements.

What is Citi direct portal?

Welcome to CitiDirect Online Banking, Citibank's Web-based banking platform. CitiDirect puts all your corporate banking functions in one security-protected place, giving you around the globe, centralized access to your account information in real time right from your computer or mobile device.

How do I get a Citi mobile Token?

You can enable the Citi Mobile® Token in 4 steps:Step 1:Sign on to the Citi Mobile® App.Step 2:Select "Enable" to continue.Step 3:Enter your OTP via SMS or Online Security Device for authentication.Step 4:Create your 6-digit Unlock Code.You have successfully enabled the Citi Mobile® Token.

Does Citibank have an API?

New York – Today, Citi announced the launch of a new global API Developer Hub (developer.citi.com) to rapidly connect with developers and enable them to build innovative client solutions faster than ever before. The global developer platform is one of the most comprehensive to date in the financial services industry.

What is Citi Treasury and Trade Solutions?

Citi's Treasury and Trade Solutions (TTS), a division of Citigroup's Institutional Clients Group, offers integrated cash management and trade services and finance to multinational corporations, financial institutions and public sector organizations around the world.

Does Bank of America have an API?

Our powerful new APIs help you get more out of CashPro, with all of the safety and security features you expect from Bank of America. CashPro API is easy to implement, with strong support from our experts. And it's complimentary for CashPro users.

How do I activate my Citibank Mobile Pass?

Getting started is easy. Just follow these three steps.Go to My Settings in CitiDirect BE and sign up to use MobilePASS login.Upon Security Manager approval, download the SafeNet® MobilePASS app on your smartphone.*Create your CitiDirect BE MobilePASS login profile using activation information provided by Citi.

How do I change my CitiDirect payment method?

Once in CitiDirect Services, click on My Transactions & Services > Payments Services. 3. When Payment Services screen opens up, proceed to the Input/Modify tab and click on the New button in the lower right corner. Select New From Transaction Detail.

How do I change my CitiDirect password?

Select the user account you want reset and click 'Authorize'. 4. Enter your password. If you are logging in for the first time or have reset your password, enter the temporary password from citidirectbe.notifications@citi.com and change it after logging in.

How do I change my CitiDirect payment method?

Once in CitiDirect Services, click on My Transactions & Services > Payments Services. 3. When Payment Services screen opens up, proceed to the Input/Modify tab and click on the New button in the lower right corner. Select New From Transaction Detail.

How do I pay my Citibank bill online?

Via Citibank:Go to Citibank's online banking portal.Select 'E-pay'.Add your credit card number and the transaction amount.Select the bank account the amount has to be debited from.Log in to your bank account.Authenticate the details.Confirm the payment.More items...

How do I call Citibank Singapore from overseas?

Call our 24-hour self-service hotline at +65 6225 5225. Enter your NRIC, 16 (VISA & MASTERCARD) or 15 (AMEX card member) digit card number or 10 digit customer number.

What token is used for Challenge Response?

Log in with Challenge Response or Multi-factor Authentication using your MobilePASS (Host 9) token

Can you enter two codes in MobilePass?

You will need to enter the two codes as one combined code in order to proceed with the MobilePASS Token activation in the next step. For example: 8U7DWXYZ.

Can you login to CitiDirect BE?

Users may login to CitiDirect BE®, CitiDirect BE Mobile and CitiDirect BE®Tablet using one of two SafeWord authentication methods: (i) the existing SafeWord card; or (ii) the new MobilePASS Token downloaded on the user’s personal smartphone or corporate device. MobilePASS is an option for both Host 2 and Host 9 login onto CitiDirect BE applications. The MobilePASS token generates dynamic passwords without any required internet or network connectivity. Once your Security Manager adds the MobilePASS login method to your profile, you can download the application from the App Store®, BlackBerry®World Storefront, Google PlayTM

How to get a new Safeword card?

To obtain a new card, see your department's SafeWord Card Coordinator, or contact your campus Support Center.

Why does my Safeword card have strange characters?

If your SafeWord card displays strange characters or none at all, it typically means that the card's batteries have died or the card is malfunctioning in some manner. Under either circumstance, you will have to replace your SafeWord card. Following are some common problems:

What does it mean when a card doesn't authorize?

The card acts normally, but doesn't authorize (on the challenge, or on the response for the newer cards that use no challenge). This sometimes indicates a bad PIN; check to make sure you are entering everything correctly.

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