How do I change the pin on my safeword card?
To change your PIN using the new type of SafeWord card: Turn on your SafeWord card. When your card displays "ENTER PIN", use your SafeWord card keypad to type your PIN, and then press the Entr key. Press the Pin key. Type your new PIN and then press the Entr key. When asked to confirm your new PIN, re-type it and then press the Entr key.
How do I integrate safeword with Citrix web interface?
Install the SafeWord Web Interface Agent to support the Citrix Web Interface. You do not have to configure authentication on Access Gateway and the Citrix Web Interface can handle this. This configuration does not use the PremierAccess RADIUS server or the SafeWord IAS Agent.
Why does my safeword card display strange characters or none?
If your SafeWord card displays strange characters or none at all, it typically means that the card's batteries have died or the card is malfunctioning in some manner. Under either circumstance, you will have to replace your SafeWord card. Following are some common problems: When you press the ON button, no display shows.
When should I replace my safeword card?
Under either circumstance, you will have to replace your SafeWord card. Following are some common problems: When you press the ON button, no display shows. This usually indicates a dead battery. When you press the ON button, display shows all zeros ("00000000"). This usually indicates that the programming has been lost.
How do I use my Citi SafeWord card?
Launch the MobilePASS application on your device. Select your token. Enter your 4-digit PIN and select “Continue” A dynamic passcode will be displayed. On the CitiDirect BE Login Page, select the “SafeWord” Login Method and enter your Login ID.
What is SafeWord card?
A SafeWord card generates a random password you use in conjunction with your account for the system you're accessing, increasing the level of security needed to access sensitive data. This card is associated with your username (often your Network ID) so that only you can use it; it will also require a PIN.
How do I log into CitiDirect?
To log in, please use the following steps:On the desktop login page, enter your user ID in the User ID field.Click the Sign In Using Mobile App button.A 4-digit Confirmation Code will be displayed.On your mobile device, you will receive a push notification.Tap the notification to open the CitiDirect mobile app.More items...
How do I change my CitiDirect payment method?
Once in CitiDirect Services, click on My Transactions & Services > Payments Services. 3. When Payment Services screen opens up, proceed to the Input/Modify tab and click on the New button in the lower right corner. Select New From Transaction Detail.
What is SafeWord password?
The SafeWord product line helps to provide secure authentication by using a token-based passcode. After users enter a passcode, it is invalidated by SafeWord and cannot be used again.
How does SafeWord token work?
SafeNet (formly: SafeWord) Platinum authentication tokens are programmed with an initial PIN. SafeNet Support will provide you with a default PIN number before your initial login. When you turn the authentication token on the first time it will say ENTER PIN (or EP).
How do I unlock my Citibank account online?
If you require assistance, please contact Citibank Online Customer Service at 1-866-422-0306 [TTY 1-210-677-0065] and mention Error Code MFA.
How do I find my Citibank user ID?
If you forgot your Citibank user ID or password, you'll need your credit card number to retrieve it. If you linked your credit card account to your debit card, you'll also need your debit card account information.
How do I change my Citibank user ID?
Change User IDClick the My Profile link on your My Citi dashbaord.Now choose Citi Online Preferences, followed by Change User ID.Enter your new chosen User ID, and authenticate with your usual password. A help list appears to ensure your new User ID meets minimum security requirements.
How do I approve a payment on CitiDirect?
citi.com/tts Under the Payments tab, select To Authorize under Payment Initiation. 2. Select the payment(s) under Payments to Authorize then click Authorize.
What is CitiDirect be portal?
Welcome to CitiDirect Online Banking, Citibank's Web-based banking platform. CitiDirect puts all your corporate banking functions in one security-protected place, giving you around the globe, centralized access to your account information in real time right from your computer or mobile device.
How do I activate my Citi token?
How do I activate my Security Token?On www.privatebank.citibank.com, in the Sign In box, select the link to "Activate" the Security Token.Enter your User Name and Password.Enter the serial number located on the back of the Security Token.Click "Submit" and "Confirm" to complete activation.
What is CitiDirect be portal?
Welcome to CitiDirect Online Banking, Citibank's Web-based banking platform. CitiDirect puts all your corporate banking functions in one security-protected place, giving you around the globe, centralized access to your account information in real time right from your computer or mobile device.
Is CitiDirect be down?
Citibank.com is UP and reachable by us.
What is Citi direct portal?
CitiDirect is a single window into Citi's digital onboarding process. You can initiate, track the status, provide information, and complete an entire account opening online through CitiDirect, with less information required.
How do I activate my Citi token?
How do I activate my Security Token?On www.privatebank.citibank.com, in the Sign In box, select the link to "Activate" the Security Token.Enter your User Name and Password.Enter the serial number located on the back of the Security Token.Click "Submit" and "Confirm" to complete activation.
How to get a new Safeword card?
To obtain a new card, see your department's SafeWord Card Coordinator, or contact your campus Support Center.
Why does my Safeword card have strange characters?
If your SafeWord card displays strange characters or none at all, it typically means that the card's batteries have died or the card is malfunctioning in some manner. Under either circumstance, you will have to replace your SafeWord card. Following are some common problems:
What does it mean when a card doesn't authorize?
The card acts normally, but doesn't authorize (on the challenge, or on the response for the newer cards that use no challenge). This sometimes indicates a bad PIN; check to make sure you are entering everything correctly.
What is a shared secret?
A shared secret. The IP address and port of the SafeWord server. The official version of this content is in English. Some of the Citrix documentation content is machine translated for your convenience only. Citrix has no control over machine-translated content, which may contain errors, inaccuracies or unsuitable language.
Does Access Gateway support Safeword?
Access Gateway supports SafeWord authentication for the following products:
Is Citrix translated?
The official version of this content is in English. Some of the Citrix documentation content is machine translated for your convenience only. Citrix has no control over machine-translated content, which may contain errors, inaccuracies or unsuitable language. No warranty of any kind, either expressed or implied, is made as to the accuracy, reliability, suitability, or correctness of any translations made from the English original into any other language, or that your Citrix product or service conforms to any machine translated content, and any warranty provided under the applicable end user license agreement or terms of service, or any other agreement with Citrix, that the product or service conforms with any documentation shall not apply to the extent that such documentation has been machine translated. Citrix will not be held responsible for any damage or issues that may arise from using machine-translated content.
How to type PIN on Safeword card?
When your card displays "EP", use the SafeWord card keypad to type your PIN, and then press the E or Entr key .
How to get a new pin on Safeword?
Turn on your SafeWord card. When your card displays "ENTER PIN", use your SafeWord card keypad to type your PIN, and then press the Entr key. Press the Pin key. Type your new PIN and then press the Entr key. When asked to confirm your new PIN, re-type it and then press the Entr key.