Remote-access Guide

citi remote access workspace

by Walker Greenholt Published 1 year ago Updated 1 year ago
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How to manage multiple users with remote access to Citrix Workspace?

Install the Citrix Workspace app on each client device that accesses the office PC. Multiple users with remote access to the same office PC see the same icon in Citrix Workspace app. When any user remotely logs on to the PC, that resource appears as unavailable to other users.

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What is a Citrix digital workspace?

That’s why Citrix digital workspace solutions are designed to provide the freedom and flexibility companies need to power a smarter way to work. An agile workforce needs an adaptive digital workspace. Citrix DaaS is the quickest and easiest way to deliver apps and desktops on demand from any cloud or datacenter worldwide.

Which Citrix Virtual Desktops licenses are supported by remote PC access?

For on-premises deployments, Remote PC Access is valid only for Citrix Virtual Apps and Desktops Advanced or Premium licenses. Sessions consume licenses in the same way as other Citrix Virtual Desktops sessions. For Citrix Cloud, Remote PC Access is valid for the Citrix Virtual Apps and Desktops Service and Workspace Premium Plus.

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What is remote access in Citrix?

Remote PC Access is a feature of Citrix Virtual Apps and Desktops that enables organizations to easily allow their employees to access corporate resources remotely in a secure manner. The Citrix platform makes this secure access possible by giving users access to their physical office PCs. If users can access their office PCs, they can access all the applications, data, and resources they need to do their work. Remote PC Access eliminates the need to introduce and provide other tools to accommodate teleworking. For example, virtual desktops or applications and their associated infrastructure.

When does the remote user have preference over the local user?

By default, the remote user has preference over the local user when the connection message is not acknowledged within the timeout period. To configure the behavior, use this setting:

What does VDA do when it is remote?

If the VDA detects that it is running on a virtual machine, it automatically disables Remote PC Access mode. To enable Remote PC Access mode, add the following registry setting:

What is Wake on LAN?

With the Wake on LAN feature, the magic packets are sent directly from the VDA running on the PC to the subnet in which the PC resides when instructed by the delivery controller. This allows the feature to work without dependencies on extra infrastructure components or third-party solutions for delivery of magic packets.

How to allow remote access to go into sleep mode?

To allow a Remote PC Access machine to go into a sleep state, add this registry setting on the VDA, and then restart the machine. After the restart, the operating system power saving settings are respected. The machine goes into sleep mode after the preconfigured idle timer passes. After the machine wakes up, it reregisters with the Delivery Controller.

How to stop remote user session?

By default, a remote user’s session is automatically disconnected when a local user initiates a session on that machine (by pressing CTRL+ATL+DEL). To prevent this automatic action, add the following registry entry on the office PC, and then restart the machine.

Can I use remote access on my laptop?

Ensure that the Delivery Controllers or Cloud Connectors can be reached from the Wi-Fi network. You can use Remote PC Access on laptop computers. Ensure the laptop is connected to a power source instead of running on the battery. Configure the laptop power options to match the options of a desktop PC.

What is a Cit cloud office?

CIT Cloud Office gives you the freedom to access your desktop and access your office files anytime, anywhere and from any device.

What is cloud workspace?

A Cloud Workspace means we make it possible for you to access your office desktop any time, anywhere and from any device.

Why do we provide an advanced router with a redundant internet connection?

We provide your office with an advanced router with a redundant internet connection to eliminate internet downtime from service outages.

What are the benefits of working remotely from home?

Working remotely from home offers undeniable perks — such as zero commute and a more flexible schedule.

Why is it important to limit the use of workplace-issued devices to work tasks?

It's also important to limit the use of workplace-issued devices to work tasks. Downloading a seemingly harmless app to your work phone , for example, could potentially expose you to fraud if the app includes malicious tracking software.

Do remote workers have their own security protocols?

If you're working remotely for your employer , they may already have their own security protocols in place.

Is it important to stay vigilant when working remotely?

As a remote employee or business owner, you may feel you're doing all the right things to protect yourself online — but it's important to stay vigilant at all times.

Does Hauk say it pays to be diligent about security yourself?

But it still pays to be diligent about security yourself. Hauk says some of the best ways to do that are to:

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