Remote-access Guide

citrix application remote access

by Prof. Reilly Beier MD Published 2 years ago Updated 1 year ago
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Full Answer

How to install and configure Citrix remote PC?

This guide will showcase how to perform the following actions:

  • Create a Citrix Cloud account (if you don’t have one already)
  • Obtain a Citrix Virtual Desktops service account
  • Create a new Resource Location (your office) and install the Citrix Cloud Connectors in it
  • Install Citrix Virtual Delivery Agent on the Remote PC Access hosts
  • Create a Machine Catalog in Citrix Virtual Desktops service
  • Create a Delivery Group

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How to enable remote access for remote management?

To set up remote management:

  • Launch a web browser from a computer or mobile device that is connected to your router’s network.
  • Enter http://www.routerlogin.net. ...
  • Enter the router user name and password. ...
  • Select ADVANCED > Advanced Setup > Remote Management. ...
  • Select the Turn Remote Management On check box.

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How to access Citrix?

How to Access Citrix From Windows. Google Chrome, Mozilla Firefox, or Edge provide the best experience for this. Go to URL: https://citrix.wcsu.edu. If prompted for a username and password, log in with your full WCSU email address as the username and your current WCSU email password for the password. If prompted, you also want to complete the ...

How to refresh Citrix?

Refresh your application in Citrix Workspace app or Citrix Receiver for Windows

  • Method 1. In the FAVORITES tab, click Details next to the application that will not open. ...
  • Method 2. Click the drop-down next to your name in the upper-right corner of the menu. ...
  • Method 3. Click the drop-down next to your name in the upper-right corner of the menu, and then log off. ...
  • Method 4. ...
  • Method 5. ...

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How do I access my Citrix remotely?

On the Windows Start screen or Apps screen, locate and click the Citrix StoreFront tile. Select the Stores node in the right pane of the Citrix StoreFront management console and, in the results pane, select a store. In the Actions pane, click Configure Remote Access Settings.

What is Citrix and why is it on my computer?

It gives people access to all the apps they use for work — web, virtual, mobile, and SaaS — from one easy-to-use portal on any of their devices, from wherever they need to work. And because the entire workspace is centralized, IT can see everything that's going on and have a simple way to manage and control it all.

What is the difference between Citrix and remote desktop?

Citrix performs better than RDS because: There's no need to share limited server resources; Citrix offers better scalability for the number of concurrent users you have; It offers better data compression resulting in faster performance.

What is the difference between Citrix and VPN?

The primary difference is that on Citrix, users gain access to their virtual workstation and resources. Meanwhile, the VPN operates directly with the device used and all of its software and applications.

Can Citrix spy on you?

A: NO, your employer cannot spy on your home computer through Citrix/Terminal Server sessions. Remote Desktop, Citrix, and Terminal server sessions are not designed to access your home computer. You do not need to worry about being spied on your personal computer via a remote desktop session.

How do I know if I am using Citrix?

For Windows 10 computers, go to the Search bar and enter Citrix Receiver. For other Windows versions, in the Windows Start menu select: All Programs > Citrix > Citrix Receiver. 3. If the Citrix Receiver appears on your computer, then the application has been installed onto your computer.

What is Citrix and how it works?

Citrix software publishes virtualized Windows applications, desktops and resources to remote users. Citrix Virtual Apps and Desktops works with Microsoft Remote Desktop Services (RDS), utilizing their High Definition Experience (HDX) protocol for data transferring.

How does a Citrix connection work?

Citrix Virtual Apps isolate the applications from the underlying operating system (OS) and delivers them to the target device. The client device doesn't need applications installed — all the configuration and data are on the server. The user sends keystrokes and mouse clicks to the server and receives screen updates.

Does Citrix require Remote Desktop Services?

Requirements. The Remote Desktop Services role is included with Windows Server 2012 R2 and later versions. Citrix XenApp must be installed on the same server as Remote Desktop Services. Citrix XenApp and Remote Desktop Services licenses are required.

Is Citrix remote desktop or VPN?

Citrix Workspace provides a cloud- based, VPN-less solution to access all intranet web, SaaS, mobile, and virtual applications—whether using managed, unmanaged, or bring-your-own devices (BYOD) over any network.

What Citrix is used for?

Installed on user devices and other endpoints (such as virtual desktops), Citrix Workspace app provides users with quick, secure, self-service access to documents, applications, and desktops. Citrix Workspace app provides on-demand access to Windows, Web, and Software as a Service (SaaS) applications.

Is Citrix remote access a VPN?

Citrix Gateway is a full SSL VPN solution that provides users, access to network resources. With both full tunnel VPN as well as options for clientless VPN, users can access applications and data deployed on-premises, or in a cloud environment.

Why is Citrix installed?

Citrix Workspace app is the easy-to-install client software that provides seamless, secure access to everything you need to get work done. With this free download, you easily and securely get instant access to all applications, desktops and data from any device, including smartphones, tablets, PCs and Macs.

Can I delete Citrix?

You can uninstall Citrix Workspace app using the Windows Programs and Features utility (Add or Remove Programs). Note: During Citrix Workspace app installation, you get a prompt to uninstall the Citrix HDX RTME package. Click OK to continue the uninstallation.

Is Citrix a virus?

Windows Defender Detected Citrix Services as Malware | SecurityWeek.Com.

Why is Citrix Workspace on my PC?

It is often used for cloud applications or for enabling remote desktop access to certain servers within the cloud. It is primarily used within enterprise but there are a few programs installed for end users that utilize it too. That's why you might see it on your computer.

How to authenticate Citrix?

In many cases, you open an appropriate URL in your browser to authenticate to your Citrix digital workspace with all your applications, desktops and data. At times, you may need to configure your account by entering your email or a server address to authenticate with Workspace app to use applications and virtual desktops. You can ask your system administrator for the steps to follow in your situation.

What is Citrix Workspace?

Citrix Workspace app is the easy-to-install client software that provides seamless, secure access to everything you need to get work done.

Does Citrix Workspace require backend infrastructure?

Citrix Workspace app requires a backend infrastructure to be correctly configured before you start using it. We recommend that you contact your system administrator or IT help desk. They have the necessary setup information required to resolve your questions.

Does Citrix Workspace replace Citrix Receiver?

Citrix Workspace app will automatically replace many previous versions of Citrix Receiver and the Citrix online plug-ins; However, some versions must be removed manually before you can install Citrix Workspace app.

What is remote access in Citrix?

Remote PC Access is a feature of Citrix Virtual Apps and Desktops that enables organizations to easily allow their employees to access corporate resources remotely in a secure manner. The Citrix platform makes this secure access possible by giving users access to their physical office PCs. If users can access their office PCs, they can access all the applications, data, and resources they need to do their work. Remote PC Access eliminates the need to introduce and provide other tools to accommodate teleworking. For example, virtual desktops or applications and their associated infrastructure.

When does the remote user have preference over the local user?

By default, the remote user has preference over the local user when the connection message is not acknowledged within the timeout period. To configure the behavior, use this setting:

What does VDA do when it is remote?

If the VDA detects that it is running on a virtual machine, it automatically disables Remote PC Access mode. To enable Remote PC Access mode, add the following registry setting:

How to allow remote access to go into sleep mode?

To allow a Remote PC Access machine to go into a sleep state, add this registry setting on the VDA, and then restart the machine. After the restart, the operating system power saving settings are respected. The machine goes into sleep mode after the preconfigured idle timer passes. After the machine wakes up, it reregisters with the Delivery Controller.

How to stop remote user session?

By default, a remote user’s session is automatically disconnected when a local user initiates a session on that machine (by pressing CTRL+ATL+DEL). To prevent this automatic action, add the following registry entry on the office PC, and then restart the machine.

Does sasnotification work on VDA?

The session management notification controlled by the SasNotification registry value only works when Remote PC Access mode is enabled on the VDA. If the physical PC has the Hyper-V role or any virtualization-based security features enabled, the PC reports as a virtual machine. If the VDA detects that it is running on a virtual machine, it automatically disables Remote PC Access mode. To enable Remote PC Access mode, add the following registry value:

Can I use remote access on my laptop?

Ensure that the Delivery Controllers or Cloud Connectors can be reached from the Wi-Fi network. You can use Remote PC Access on laptop computers. Ensure the laptop is connected to a power source instead of running on the battery. Configure the laptop power options to match the options of a desktop PC.

How to request remote access VA?

You may request remote access by visiting the Remote Access Self Service Portal ( only available while on VA's internal network).

How to disable automatic server selection in VPN?

In the VPN tab of the setting screen, uncheck Enable automatic server selection. Close the settings.

Is VA responsible for non-VA websites?

This page includes links to other websites outside our control and jurisdiction. VA is not responsible for the privacy practices or the content of non-VA Web sites. We encourage you to review the privacy policy or terms and conditions of those sites to fully understand what information is collected and how it is used.

What is a VDI portal?

Citrix Remote Access (VDI) portal is the preferred method of remote access using any Windows PC, Mac computer or tablet. This portal utilizes Citrix Receiver to access a virtualized Windows Desktop internally on the Stony Brook Medicine network, allowing users to securely access most applications (Cerner PowerChart, Kronos, PACS, Remote Desktop…etc).

Can you use Citrix for SBM?

All Stony Brook Medicine faculty and staff who need remote access are encouraged to use Citrix VDI for their SBM application requirements. Please see the links below for directions on how to access the system via your personal desktop, laptop, or iPad/tablet.

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Considerations

Deployment Considerations

  • While planning the deployment of Remote PC Access, make a few general decisions. 1. You can add Remote PC Access to an existing Citrix Virtual Apps and Desktops deployment. Before choosing this option, consider the following: 1.1. Are the current Delivery Controllers or Cloud Connectors appropriately sized to support the additional load associated ...
See more on docs.citrix.com

Machine Catalog Considerations

  • The type of machine catalog required depends on the use case: 1. Remote PC Access machine catalog 1.1. Windows dedicated PCs 1.2. Windows dedicated multi-user PCs. This use case applies to physical office PCs that multiple users can access remotely in different shifts. 1.3. Pooled Windows PCs. This use case applies to physical PCs that multiple random users can acc…
See more on docs.citrix.com

Linux VDA Considerations

  • These considerations are specific to the Linux VDA: 1. Use the Linux VDA on physical machines only in non-3D mode. Due to limitations on NVIDIA’s driver, the local screen of the PC cannot be blacked out and displays the activities of the session when HDX 3D mode is enabled. Showing this screen is a security risk. 2. Use machine catalogs of type single-session OS for physical Lin…
See more on docs.citrix.com

Technical Requirements and Considerations

  • This section contains the technical requirements and considerations for physical PCs. 1. The following are not supported: 1.1. KVM switches or other components that can disconnect a session. 1.2. Hybrid PCs, including All-in-One and NVIDIA Optimus laptops and PCs. 1.3. Dual boot machines. 2. Connect the keyboard and mouse directly to the PC. Connecting to the monitor or …
See more on docs.citrix.com

Configuration Sequence

  • This section contains an overview of how to configure Remote PC Access when using the Remote PC Access type machine catalog. For information on how to create other types of machine catalogs, see the Create machine catalogs. 1. On-premises site only - To use the integrated Wake on LAN feature, configure the prerequisites outlined in Wake on LAN. 2. If a new Citrix Virtual Ap…
See more on docs.citrix.com

Features Managed Through The Registry

  • Disable multiple user auto-assignments
    On each Delivery Controller, add the following registry setting: HKEY_LOCAL_MACHINE\Software\Citrix\DesktopServer 1. Name: AllowMultipleRemotePCAssignments 2. Type: DWORD 3. Data: 0
  • Sleep mode
    To allow a Remote PC Access machine to go into a sleep state, add this registry setting on the VDA, and then restart the machine. After the restart, the operating system power saving settings are respected. The machine goes into sleep mode after the preconfigured idle timer passes. Aft…
See more on docs.citrix.com

Session Management Logging

  • Remote PC Access now has logging capabilities that log when someone tries to access a PC with an active ICA session. This allows you to monitor your environment for unwanted or unexpected activity and be able to audit such events if you need to investigate any incidents. Events are logged using Windows Event Viewer and are in Applications and Services > Citrix > HostCore > I…
See more on docs.citrix.com

Wake on Lan

  • Remote PC Access supports Wake on LAN, which gives users the ability to turn on physical PCs remotely. This feature enables users to keep their office PCs turned off when not in use to save energy costs. It also enables remote access when a machine has been turned off inadvertently. With the Wake on LAN feature, the magic packets are sent directly from the VDA running on the …
See more on docs.citrix.com

Wake on Lan – Sccm-Integrated

  • SCCM-integrated Wake on LAN is an alternative Wake on LAN option for Remote PC Access that is only available with on-premises Citrix Virtual Apps and Desktops.
See more on docs.citrix.com

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