Remote-access Guide

citrix remote access solution

by Gregory McDermott Published 2 years ago Updated 2 years ago
image

Overview of Remote PC Access The Citrix Remote PC Access solution enables end users to securely access their physical windows desktops and laptops in their office from anywhere and from any device using the full stack of HDX capabilities for the best user experience.

Citrix Remote PC Access is a solution that allows for a like-local performance and simple seamless access from any device, without having to install or load a VPN.

Full Answer

How to install and configure Citrix remote PC?

This guide will showcase how to perform the following actions:

  • Create a Citrix Cloud account (if you don’t have one already)
  • Obtain a Citrix Virtual Desktops service account
  • Create a new Resource Location (your office) and install the Citrix Cloud Connectors in it
  • Install Citrix Virtual Delivery Agent on the Remote PC Access hosts
  • Create a Machine Catalog in Citrix Virtual Desktops service
  • Create a Delivery Group

More items...

How to access Citrix?

How to Access Citrix From Windows. Google Chrome, Mozilla Firefox, or Edge provide the best experience for this. Go to URL: https://citrix.wcsu.edu. If prompted for a username and password, log in with your full WCSU email address as the username and your current WCSU email password for the password. If prompted, you also want to complete the ...

How to enable remote access for remote management?

To set up remote management:

  • Launch a web browser from a computer or mobile device that is connected to your router’s network.
  • Enter http://www.routerlogin.net. ...
  • Enter the router user name and password. ...
  • Select ADVANCED > Advanced Setup > Remote Management. ...
  • Select the Turn Remote Management On check box.

More items...

How to access the remote connection?

  • The remote computer must be turned on at all times and have a network connection.
  • The client and server applications need to be installed and enabled.
  • You need the IP address or the name of the remote machine you want to connect to.
  • You need to have the necessary permissions to access the remote computer.

More items...

image

What is Citrix remote access?

Remote PC Access is a feature of Citrix Virtual Apps and Desktops that enables organizations to easily allow their employees to access corporate resources remotely in a secure manner. The Citrix platform makes this secure access possible by giving users access to their physical office PCs.

How do I use Citrix remotely?

Connect to Citrix Remote Desktop (subsequent connections) 1 From the firm's web site https://www.squirepattonboggs.com click the Login link. 2 Click the link for the Remote Desktop session you require. 3 Enter your Username (email address) and Password, then click Sign In.

What is the difference between Citrix and VPN?

The primary difference is that on Citrix, users gain access to their virtual workstation and resources. Meanwhile, the VPN operates directly with the device used and all of its software and applications.

How do I access remote desktop in Citrix?

InstructionsOpen the Citrix Access Management Console or Delivery Service Console.Select a desktop group and access the Properties page.Navigate to the Advanced > Client Options tab.In the Connection Protocols pane, click Add, then enter RDP as the new protocol name.Click OK.

How does Citrix connection work?

Citrix Virtual Apps isolate the applications from the underlying operating system (OS) and delivers them to the target device. The client device doesn't need applications installed — all the configuration and data are on the server. The user sends keystrokes and mouse clicks to the server and receives screen updates.

What is Citrix server and how does IT work?

Citrix Server refers to Citrix's line of desktop virtualization products: XenDesktop and XenApp. These products allow IT departments to host centralized desktops and applications, respectively. These products enable users to access applications from anywhere, no matter what hardware they are using, including tablets.

Is Citrix remote desktop or VPN?

Citrix Workspace provides a cloud- based, VPN-less solution to access all intranet web, SaaS, mobile, and virtual applications—whether using managed, unmanaged, or bring-your-own devices (BYOD) over any network.

Is Citrix remote access a VPN?

Citrix Gateway is a full SSL VPN solution that provides users, access to network resources. With both full tunnel VPN as well as options for clientless VPN, users can access applications and data deployed on-premises, or in a cloud environment.

Does Citrix require VPN?

Citrix provides an all-in-one service as it is capable of handling the huge majority of things needed to create a fully working VPN. Citrix also produces applications that run on top of the VPN to provide more advanced features. VPN, at its basest, is only capable of providing file sharing services.

How do I access remote desktop connection?

On your local Windows PC: In the search box on the taskbar, type Remote Desktop Connection, and then select Remote Desktop Connection. In Remote Desktop Connection, type the name of the PC you want to connect to (from Step 1), and then select Connect.

How do I connect to a Citrix virtual machine?

On the Citrix Virtual Desktops Controller page, select the type the Delivery Controller. If you select Citrix Cloud, enter Citrix Cloud Credentials when prompted, and select the cloud customer if requested.

How do I access remote desktop connection?

On your local Windows PC: In the search box on the taskbar, type Remote Desktop Connection, and then select Remote Desktop Connection. In Remote Desktop Connection, type the name of the PC you want to connect to (from Step 1), and then select Connect.

How do I connect to a Citrix virtual machine?

On the Citrix Virtual Desktops Controller page, select the type the Delivery Controller. If you select Citrix Cloud, enter Citrix Cloud Credentials when prompted, and select the cloud customer if requested.

How does secure remote access work?

Every remote worker needs a way to connect with remote desktop services and applications that won't slow down their workflows. At the same time, IT administrators must manage those connections to ensure they don't leave the network open to threats.

Why is secure remote access important to remote work security?

Secure remote access approaches are so vital because it’s now impossible to control security at the endpoint. Each user in a remote or hybrid workforce is connecting to the network from a different type of computer or smartphone, and they’re using a variety of internet connections to log in.

What is Citrix technology?

Citrix solutions for technology in education enable institutions to create a secure mobile-ready campus that provides flexible education IT for institutions and a seamless experience for students, faculty and staff.

What is Citrix used for?

Citrix powers financial services companies like banks and insurers to provide employees and customers with secure instant access to apps, data and communication on any device, over any network and cloud.

What is Citrix retail?

Citrix solutions for retail IT enable high-impact, high-touch customer service, making remote staff more productive, and giving shoppers an always-on in-store experiencess.

What is Citrix manufacturing?

Citrix solutions for manufacturing IT provide teams with secure access to the resources required to bring products to the point of consumption faster—with no disruption in the supply chain.

Get adaptive, zero trust security with one simple access point for apps and resources

To do their best work, remote employees need easy access to their everyday apps and data, no matter where they are. Citrix Gateway is an on-premises solution that makes remote access simple without compromising employee experience—all while protecting access to apps and resources in a secure, easy-to-manage solution.

A comprehensive Zero Trust Network Access (ZTNA) solution that delivers all apps on any device

Reduce the cost of ownership and enhance security while providing a consistent and better user experience. With adaptive security measures that provide access based on user role, location, and device state.

Delivering exceptional client service with Citrix

With the help of Citrix technology, Greenberg Taurig, LLC is better able to deliver exceptional client service with an IT platform that allows staff to work wherever and whenever they need to.

What is remote access in Citrix?

Remote PC Access is a feature of Citrix Virtual Apps and Desktops that enables organizations to easily allow their employees to access corporate resources remotely in a secure manner. The Citrix platform makes this secure access possible by giving users access to their physical office PCs. If users can access their office PCs, they can access all the applications, data, and resources they need to do their work. Remote PC Access eliminates the need to introduce and provide other tools to accommodate teleworking. For example, virtual desktops or applications and their associated infrastructure.

When does the remote user have preference over the local user?

By default, the remote user has preference over the local user when the connection message is not acknowledged within the timeout period. To configure the behavior, use this setting:

What does VDA do when it is remote?

If the VDA detects that it is running on a virtual machine, it automatically disables Remote PC Access mode. To enable Remote PC Access mode, add the following registry setting:

How to allow remote access to go into sleep mode?

To allow a Remote PC Access machine to go into a sleep state, add this registry setting on the VDA, and then restart the machine. After the restart, the operating system power saving settings are respected. The machine goes into sleep mode after the preconfigured idle timer passes. After the machine wakes up, it reregisters with the Delivery Controller.

How to stop remote user session?

By default, a remote user’s session is automatically disconnected when a local user initiates a session on that machine (by pressing CTRL+ATL+DEL). To prevent this automatic action, add the following registry entry on the office PC, and then restart the machine.

Does sasnotification work on VDA?

The session management notification controlled by the SasNotification registry value only works when Remote PC Access mode is enabled on the VDA. If the physical PC has the Hyper-V role or any virtualization-based security features enabled, the PC reports as a virtual machine. If the VDA detects that it is running on a virtual machine, it automatically disables Remote PC Access mode. To enable Remote PC Access mode, add the following registry value:

Can I use remote access on my laptop?

Ensure that the Delivery Controllers or Cloud Connectors can be reached from the Wi-Fi network. You can use Remote PC Access on laptop computers. Ensure the laptop is connected to a power source instead of running on the battery. Configure the laptop power options to match the options of a desktop PC.

What is Citrix Remote PC Access?

The Citrix Remote PC Access solution enables end users to securely access their physical windows desktops and laptops in their office from anywhere and from any device using the full stack of HDX capabilities for the best user experience.

What is the requirement for remote access to Citrix?

In this architecture for Remote PC Access, the core control infrastructure components are residing within the Citrix Cloud and managed by Citrix hence the requirement is to deploy only the Cloud Connectors in the data center so that the VDAs (Office PCs) can communicate with Cloud Connector to register its state with the Citrix Cloud.

What is Citrix Studio?

Citrix Studio helps administrators to create multiple machine catalogs and delivery groups and apply Citrix HDX policies for the Remote PC Access solution. Citrix Director helps to monitor the environment.

What is the Operations Layer in Citrix?

This Layer focuses on the tools and components which are required to manage the Citrix workloads and Remote PC Access desktops within Resource Locations. For the on-premises environment, the operations layer focuses on the tools like Citrix Studio and Citrix Director which helps in controlling the infrastructure and monitoring the complete Citrix environment.

How does Citrix work with HDX?

When the user selects the Remote PC Access ( Office PC) to launch, the user connects using the Workspace app through SSL to the Gateway with HDX. The HDX connection is established from the user’s personal device to the on-premises Citrix Gateway with SSL and then it connects to the Office PC via TCP port 1494/2598 to provide a seamless HDX experience.

How to access Citrix desktop?

Users navigate to the on-premises Citrix Gateway URL https://citrix.company.com via the browser to access the office PC and other resources from their endpoint device over the internet. The login page is presented to the user to validate their identity using multifactor authentication. Once authenticated the user is presented with the resources page where the assigned applications and desktops are shown. The user clicks the Remote PC Access Office Desktop icon to launch the desktop. Citrix Workspace app which is installed on their endpoint device launches the desktop and provides the seamless and optimal HDX experience as if the user was working from the office.

How to access Citrix Cloud Workspace?

Users navigate to the Citrix Cloud Workspace URL https://customer.cloud.com via the browser to access the office PC from their endpoint device over the internet. The login page is presented to the user to validate their identity using various authentication methods. Once authenticated, the user is presented with the resources page where the assigned applications and desktop are shown. The user clicks the Remote PC Access Desktop icon to launch the desktop. Citrix Workspace app which is installed on their endpoint device launches the desktop and provides the seamless and optimal HDX experience as if the user was working from the office.

What is Citrix Secure Private Access?

Citrix Secure Private Access provides zero trust network access (ZTNA) to all apps, with adaptive authentication to continually evaluate access based on end user roles, locations, device posture, and user risk profiles. This always-on security solution lets organizations securely support “anytime, anywhere” distributed work and BYO programs, without risking exposure to malicious content and web-borne threats. With advanced access controls for managed and unmanaged endpoints alike, it greatly simplifies IT while enhancing the digital workspace experience for users.

What is Citrix Analytics?

Citrix Analytics for Security uses sophisticated machine learning and artificial intelligence to continuously assess, detect, and prevent risks. Each user is assigned an individual risk profile, with scoring that’s adjusted based on real-time activities. When an anomaly or suspicious action is detected, Citrix Analytics for Security acts immediately to proactively prevent unauthorized access to apps. These behavior-based analytics ensure your users can be productive from any location and device, while your company stays protected.

What is Citrix Secure Internet Access?

Citrix Secure Internet Access offers comprehensive, cloud-delivered security so you can empower users with the most secure experience possible—for any app, anywhere, on any device. This complete security platform includes a secure web gateway, cloud access security broker, data loss prevention, next-generation firewall, and more. These security capabilities work together to protect remote users, without the complexities and expense of datacenter-based security.

What is Citrix SASE?

Citrix SASE provides a full cloud-delivered security stack to protect against threats everywhere, with 100+ global points-of-presence and 10+ threat intelligence engines. Unlike other SASE service providers that offer limited or partially integrated functionality, this ready-to-deploy SASE architecture serves as a single security service that’s automatically updated with the latest threat information. It includes all "core" and "recommended" SASE security capabilities defined by Gartner —from SD-WAN to zero trust network access (ZTNA)—all within a single, unified solution.

What is Citrix Secure Access Service Edge?

Citrix Secure Access Service Edge (SASE) solutions bring together SD-WAN, zero trust access and comprehensive, cloud-delivered security into a single, centralized architecture. Together, these unified solutions allow organizations to provide secure remote access to applications and the internet, without putting strain on IT. And they’re built to meet the complex needs of distributed workforces.

What are the primary components of Citrix SASE security?

Citrix SASE security allows enterprises to deliver an exceptional user experience while continually protecting sensitive data across branch offices, networks and cloud environments. Core capabilities include:

What is Citrix Gateway?

Citrix Gateway service provides secure remote access solution with a diverse Identity and Access Management (IdAM) capabilities, delivering a unified experience into SaaS apps, heterogeneous Virtual apps and Desktops, and so forth.

What is Citrix Cloud Services?

Citrix Cloud Services hosts a suite of services provided by Virtual Apps and Desktop service, Citrix Gateway service, ShareFile, and so forth. All these services are delivered in a single pane using Workspace experience.

What is Citrix Endpoint Management?

Secure access to mobile apps in a digital workspace a modern approach to managing all your devices through a single platform, Citrix Endpoint Management. Supported platforms include desktops, laptops, smartphones, tablets, and IoT.

What is secure access to enterprise web apps?

Secure access to Enterprise web apps - a unified user experience for the configured Enterprise web apps. Access Enterprise web applications hosted within your corporate network from anywhere using Citrix Workspace.

Is Citrix translated?

The official version of this content is in English. Some of the Citrix documentation content is machine translated for your convenience only. Citrix has no control over machine-translated content, which may contain errors, inaccuracies or unsuitable language. No warranty of any kind, either expressed or implied, is made as to the accuracy, reliability, suitability, or correctness of any translations made from the English original into any other language, or that your Citrix product or service conforms to any machine translated content, and any warranty provided under the applicable end user license agreement or terms of service, or any other agreement with Citrix, that the product or service conforms with any documentation shall not apply to the extent that such documentation has been machine translated. Citrix will not be held responsible for any damage or issues that may arise from using machine-translated content.

image

Considerations

Deployment Considerations

  • While planning the deployment of Remote PC Access, make a few general decisions. 1. You can add Remote PC Access to an existing Citrix Virtual Apps and Desktops deployment. Before choosing this option, consider the following: 1.1. Are the current Delivery Controllers or Cloud Connectors appropriately sized to support the additional load associated ...
See more on docs.citrix.com

Machine Catalog Considerations

  • The type of machine catalog required depends on the use case: 1. Remote PC Access machine catalog 1.1. Windows dedicated PCs 1.2. Windows dedicated multi-user PCs. This use case applies to physical office PCs that multiple users can access remotely in different shifts. 1.3. Pooled Windows PCs. This use case applies to physical PCs that multiple random users can acc…
See more on docs.citrix.com

Linux VDA Considerations

  • These considerations are specific to the Linux VDA: 1. Use the Linux VDA on physical machines only in non-3D mode. Due to limitations on NVIDIA’s driver, the local screen of the PC cannot be blacked out and displays the activities of the session when HDX 3D mode is enabled. Showing this screen is a security risk. 2. Use machine catalogs of type single-session OS for physical Lin…
See more on docs.citrix.com

Technical Requirements and Considerations

  • This section contains the technical requirements and considerations for physical PCs. 1. The following are not supported: 1.1. KVM switches or other components that can disconnect a session. 1.2. Hybrid PCs, including All-in-One and NVIDIA Optimus laptops and PCs. 1.3. Dual boot machines. 2. Connect the keyboard and mouse directly to the PC. Connecting to the monitor or …
See more on docs.citrix.com

Configuration Sequence

  • This section contains an overview of how to configure Remote PC Access when using the Remote PC Access type machine catalog. For information on how to create other types of machine catalogs, see the Create machine catalogs. 1. On-premises site only - To use the integrated Wake on LAN feature, configure the prerequisites outlined in Wake on LAN. 2. If a new Citrix Virtual Ap…
See more on docs.citrix.com

Features Managed Through The Registry

  • Disable multiple user auto-assignments
    On each Delivery Controller, add the following registry setting: HKEY_LOCAL_MACHINE\Software\Citrix\DesktopServer 1. Name: AllowMultipleRemotePCAssignments 2. Type: DWORD 3. Data: 0
  • Sleep mode
    To allow a Remote PC Access machine to go into a sleep state, add this registry setting on the VDA, and then restart the machine. After the restart, the operating system power saving settings are respected. The machine goes into sleep mode after the preconfigured idle timer passes. Aft…
See more on docs.citrix.com

Session Management Logging

  • Remote PC Access now has logging capabilities that log when someone tries to access a PC with an active ICA session. This allows you to monitor your environment for unwanted or unexpected activity and be able to audit such events if you need to investigate any incidents. Events are logged using Windows Event Viewer and are in Applications and Services > Citrix > HostCore > I…
See more on docs.citrix.com

Wake on Lan

  • Remote PC Access supports Wake on LAN, which gives users the ability to turn on physical PCs remotely. This feature enables users to keep their office PCs turned off when not in use to save energy costs. It also enables remote access when a machine has been turned off inadvertently. With the Wake on LAN feature, the magic packets are sent directly from the VDA running on the …
See more on docs.citrix.com

Wake on Lan – Sccm-Integrated

  • SCCM-integrated Wake on LAN is an alternative Wake on LAN option for Remote PC Access that is only available with on-premises Citrix Virtual Apps and Desktops.
See more on docs.citrix.com

A B C D E F G H I J K L M N O P Q R S T U V W X Y Z 1 2 3 4 5 6 7 8 9