Remote-access Guide

citrix remote access va cleveland

by Prof. Stephania Altenwerth IV Published 2 years ago Updated 2 years ago
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What remote access options does Vava support?

VA supports remote access with two different applications 1. Citrix Access Gateway (CAG) and 2. CISCO RESCUE VPN Client. The Citrix Access Gateway is designed for users that do not have VA Government Furnished Equipment (GFE) – CAG is a good option to allow users access to general applications such as email and chat.

What is rescue or Citrix Access Gateway?

A resource for employees to connect remotely using Cisco AnyConnect VPN (also referred to as RESCUE) or the Citrix Access Gateway (CAG). If you are experiencing problems connecting, please contact the Enterprise Service Desk at 855-673-4357 (TTY: 1-844-224-6186). CAG is designed for users that do not have VA Government Furnished Equipment (GFE).

What is Citrix Receiver and how does it work?

This technology enables users to manage enterprise data, applications, and desktops through secure, centralized deployment to any user device. At the time of writing, VA is migrating to Citrix Workspace from Citrix Receiver for macOS only.

Is VA migrating to Citrix Workspace from Citrix Receiver?

At the time of writing, VA is migrating to Citrix Workspace from Citrix Receiver for macOS only. The edition for Windows is currently under evaluation. Please see the TRM Entry for Citrix Receiver for the Windows deployment information as well as legacy Citrix Receiver information.

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How do I get remote access from the VA?

You may request remote access by visiting the Remote Access Self Service Portal ( only available while on VA's internal network). Please note the Self-Service Portal is only accessible from within the VA network, it is not externally accessible.

How do I access my Citrix Access Gateway?

In a web browser, type the web address of Citrix Gateway. Type the user name and password and then click Logon. Select Network Access and then click Download. Follow the instructions to install the plug-in.

Can I log into my VA email from home?

You can sign in to VA.gov with any of these 4 accounts: Login.gov. ID.me. My HealtheVet. DS Logon.

What is PIV exemption?

1. If a user's PIV card is lost, damaged, or malfunctioning, the user may contact ESD at (855) 673-4357 to remedy the problem. 2. Once ESD verifies the identification of the user, the user will be granted a 14-day exemption.

How do I access Citrix remotely?

If a new Citrix Virtual Apps and Desktops site was created for Remote PC Access:Select the Remote PC Access Site type.On the Power Management page, choose to enable or disable power management for the default Remote PC Access machine catalog. ... Complete the information on the Users and Machine Accounts pages.

How do I connect to Citrix?

How users connect with the Citrix Secure Access agent.Full VPN setup on a Citrix Gateway appliance.Select the user access method.Deploy Citrix Secure Access agent for user access.Select the Citrix Secure Access agent for users. ... Integrate the Citrix Secure Access agent with Citrix Workspace app.More items...•

Why does the VA use CPRS?

So, why is VistA CPRS the preferred choice? In a word, design. The VA built the system with two design goals: improved patient care and rapid adoptability. Physicians at the VA rotate through services and the system has to be adoptable with minimal (2 hours) training; they learn it as they take care of patients.

Why can't I log into the VA website?

First, try resetting the password for the account you use to sign in to VA.gov: Reset your password on the My HealtheVet website. Reset your password on the DS Logon website. Reset your password on the Login.gov website.

Can vatas be accessed from home?

No, you may access webTA from anywhere as long as you use Internet Explorer, version 4.0 or higher, and you use the correct URL.

How long does it take to get PIV card?

between 2 to 6 weeksThe PIV-II credentialing process can take between 2 to 6 weeks. This includes the time that you were sponsored, enrolled, the card being printed, delivery and when you pick up the card.

Who gets a PIV card?

Who gets a PIV Card? All BIE federal employees (Title 5 & Title 25) are required to have an active PIV Card. In addition, contractors may occasionally require a PIV Card on a case-by-case basis. If you have a contractor who may require a card, contact your servicing Personnel Security Specialist.

Why do I need a PIV card?

Ultimately, your USAccess PIV credential will enable you to gain access to buildings and systems for which you are authorized. Without a PIV credential, you may not be able to enter certain buildings, or will need to be registered as a guest.

How do I log into my NetScaler Gateway?

If you input the IP address of Citrix (http://192.168.1.12) to the URL field of the browser and press Enter, you can access the Citrix WEB GUI Login screen. On the screen displayed below, input [ User Name ] and [ Password ], and click [ Login ].

How do I download Citrix Gateway?

0:564:44Citrix Gateway download - YouTubeYouTubeStart of suggested clipEnd of suggested clipAnd at scala gateway 12.1 11.1 access gateway. So what you have to do is you need to click onMoreAnd at scala gateway 12.1 11.1 access gateway. So what you have to do is you need to click on plugins clients so once you click on plugins and clients you see citrix gateway plugins and clients. So

Is Citrix Access Gateway a VPN?

Citrix Gateway is a full SSL VPN solution that provides users, access to network resources. With both full tunnel VPN as well as options for clientless VPN, users can access applications and data deployed on-premises, or in a cloud environment.

How should a Citrix administrator configure Citrix Gateway in Citrix Cloud?

From the Citrix Cloud menu, select Identity and Access Management. From the Authentication tab, in Citrix Gateway, click the ellipsis menu and select Connect. Enter the FQDN of your on-premises Gateway and click Detect. After Citrix Cloud detects it successfully, click Continue.

What is the VA decision matrix?

The VA Decision Matrix displays the current and future VA IT position regarding different releases of a TRM entry. These decisions are based upon the best information available as of the most current date. The consumer of this information has the responsibility to consult the organizations responsible for the desktop, testing, and/or production environments to ensure that the target version of the technology will be supported. Any major.minor version that is not listed in the VA Decision Matrix is considered unapproved for use.

Is Virtualize First Policy compatible with Virtual Machines?

This technology is compatible with virtual machines, therefore consistent with the enterprise Server Virtualize First Policy (VAIQ 7266972 08-27-2012).

Remote Access

A remote access account with either Athens or LibLynx allows you to access library resources with a single username and password while at home or on travel without VPN. We are transitioning from Athens to LibLynx, so Athens will eventually go away.

LibLynx

Here is a list of libraries that have LibLynx now. If your facility is on this list go to the LibLynx page for information and instructions.

How to request remote access to VA?

Go to the VA home page (open Internet Explorer on a VA computer-this should be the home screen) Look at the links under the “Top Facility Resources” column on the webpage and click on “Remote Access Request” From there, click on “Self Service Portal” at the top of the page to “Request Access” for Remote Access.

What is the best URL for VHA21?

Requires one of two options: 1.Use of PIV card instead of your vha21vhasfcxxxxxxdomain name and password, or; 2.Use of a “One Time Password” (a six-digit number generated by the MobilePASSApp) in addition to your vha21vhasfcxxxxxx credentials 3.Best URL is citrixaccess.va.gov; other options are vacagwest.vpn.va.gov, vacageast.vpn.va.gov, vacagnorth.vpn.va.gov, vacagsouth.vpn.va.gov 4.Your Mac/PC/tablet must have Citrix Receiver installed (www.citrix.com) For Mac, Safari is the best browser

Can Citrix be installed after download?

installedthe Citrix Receiver client after you download it (installation is not automatic after download). When in doubt, re-install the newest version from citrix.com. • Sometimes, an app will stop launching from your Citrix App window and a few tries will be needed. •FIREFOX issue: Check preferences under Add-OnsàPluginsand set Citrix Plugin to “Always Activate”. AVOID Firefox on a Mac; use Safari instead.

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