Remote-access Guide

citrix software for remote access

by Dessie Tromp IV Published 2 years ago Updated 2 years ago
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What is the best free software for remote access?

Top Remote Access Software & Tools for PC

  1. Zoho Assist. Zoho Assist offers simple remote support and access solutions that are easy to set up. ...
  2. ManageEngine Remote Access Plus. Remote Access Plus is a secure and comprehensive enterprise remote support solution that helps system administrators and IT help desk technicians troubleshoot Windows, Mac, and ...
  3. ISL Light Remote Desktop. ...
  4. Splashtop. ...

More items...

How to install and configure Citrix remote PC?

This guide will showcase how to perform the following actions:

  • Create a Citrix Cloud account (if you don’t have one already)
  • Obtain a Citrix Virtual Desktops service account
  • Create a new Resource Location (your office) and install the Citrix Cloud Connectors in it
  • Install Citrix Virtual Delivery Agent on the Remote PC Access hosts
  • Create a Machine Catalog in Citrix Virtual Desktops service
  • Create a Delivery Group

More items...

How to access Citrix?

How to Access Citrix From Windows. Google Chrome, Mozilla Firefox, or Edge provide the best experience for this. Go to URL: https://citrix.wcsu.edu. If prompted for a username and password, log in with your full WCSU email address as the username and your current WCSU email password for the password. If prompted, you also want to complete the ...

Do I need Citrix on my computer?

If you recently acquired a new laptop or desktop computer, you may see a program called Citrix Receiver installed. Some manufacturers include this program in its builds and some third-party programs install it in order for it to work. If you come across Citrix Receiver, it’s nothing to worry about and you may actually need it.

Why is Citrix remote access important?

What is Citrix Networking?

How does remote access benefit a business?

What is remote access?

What are the benefits of remote access?

See 2 more

About this website

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What is Citrix remote access?

Remote PC Access is a feature of Citrix Virtual Apps and Desktops that enables organizations to easily allow their employees to access corporate resources remotely in a secure manner. The Citrix platform makes this secure access possible by giving users access to their physical office PCs.

How do I use Citrix remotely?

Connect to Citrix Remote Desktop (subsequent connections) 1 From the firm's web site https://www.squirepattonboggs.com click the Login link. 2 Click the link for the Remote Desktop session you require. 3 Enter your Username (email address) and Password, then click Sign In.

How do I access remote desktop in Citrix?

InstructionsOpen the Citrix Access Management Console or Delivery Service Console.Select a desktop group and access the Properties page.Navigate to the Advanced > Client Options tab.In the Connection Protocols pane, click Add, then enter RDP as the new protocol name.Click OK.

What is the software Citrix used for?

Citrix software publishes virtualized Windows applications, desktops and resources to remote users. Citrix Virtual Apps and Desktops works with Microsoft Remote Desktop Services (RDS), utilizing their High Definition Experience (HDX) protocol for data transferring.

Is Citrix free?

Citrix Workspace app is the easy-to-install client software that provides seamless, secure access to everything you need to get work done. With this free download, you easily and securely get instant access to all applications, desktops and data from any device, including smartphones, tablets, PCs and Macs.

How expensive is Citrix?

Citrix charges US $15 per user, per month. It is a comprehensive digital workspace solution that expands on on-premises deployments to create an open architecture that supports public or hybrid deployments. Citrix charges US $25 per user, per month.

How do I access remote desktop connection?

On your local Windows PC: In the search box on the taskbar, type Remote Desktop Connection, and then select Remote Desktop Connection. In Remote Desktop Connection, type the name of the PC you want to connect to (from Step 1), and then select Connect.

How is Citrix different from remote desktop?

Citrix performs better than RDS because: There's no need to share limited server resources; Citrix offers better scalability for the number of concurrent users you have; It offers better data compression resulting in faster performance.

What type of software is Citrix?

Citrix Systems, Inc. is an American multinational cloud computing and virtualization technology company that provides server, application and desktop virtualization, networking, software as a service (SaaS), and cloud computing technologies.

Why do companies use Citrix?

Citrix Workspace ensures that users have a great experience and can be productive independent of device, location or application used. Citrix Workspace ensures corporate data is safe and malicious activities are spotted quickly. Citrix Workspace ensures admins can manage and support the digital workspace efficiently.

How do I access remote desktop connection?

On your local Windows PC: In the search box on the taskbar, type Remote Desktop Connection, and then select Remote Desktop Connection. In Remote Desktop Connection, type the name of the PC you want to connect to (from Step 1), and then select Connect.

How do I connect to a Citrix virtual machine?

On the Citrix Virtual Desktops Controller page, select the type the Delivery Controller. If you select Citrix Cloud, enter Citrix Cloud Credentials when prompted, and select the cloud customer if requested.

How does Citrix VPN Work?

Citrix allows remote access to a virtual desktop hosted on a corporate server rather than a remote connection. Connecting this way will enable users to use the virtual machine's resources rather than their computer. This way, the user views a remote desktop as if it is their device.

Remote PC Access | Citrix Virtual Apps and Desktops 7 2206

Remote PC Access is a feature of Citrix Virtual Apps and Desktops that enables organizations to easily allow their employees to access corporate resources remotely in a secure manner.

What is remote access? Definition from SearchSecurity

Enterprises can use remote desktops to enable users to connect to their applications and networks remotely. Remote desktops use application software-- sometimes incorporated into the remote host's operating system (OS) -- that enables apps to run remotely on a network server and be displayed locally at the same time.. Users can securely access on-premises and cloud applications and servers ...

Remote Access | Microsoft Docs

Remote Access Service (RAS) - RAS Gateway. When you install the DirectAccess and VPN (RAS) role service, you are deploying the Remote Access Service Gateway (RAS Gateway).You can deploy the RAS Gateway a single tenant RAS Gateway virtual private network (VPN) server, a multitenant RAS Gateway VPN server, and as a DirectAccess server.

Download Citrix Receiver - Citrix

Download Citrix Receiver product software, SDKs, sources, betas and tech previews. End users looking for any type of client software should start here.

Download Citrix Workspace App for Windows, Mac and Chrome - Citrix

Download the Citrix Workspace app for any device with a Windows, Mac, or Chrome operating system, and learn how to install the Citrix Workspace app in three easy steps.

What is remote access in Citrix?

Remote PC Access is a feature of Citrix Virtual Apps and Desktops that enables organizations to easily allow their employees to access corporate resources remotely in a secure manner. The Citrix platform makes this secure access possible by giving users access to their physical office PCs. If users can access their office PCs, they can access all the applications, data, and resources they need to do their work. Remote PC Access eliminates the need to introduce and provide other tools to accommodate teleworking. For example, virtual desktops or applications and their associated infrastructure.

When does the remote user have preference over the local user?

By default, the remote user has preference over the local user when the connection message is not acknowledged within the timeout period. To configure the behavior, use this setting:

What does VDA do when it is remote?

If the VDA detects that it is running on a virtual machine, it automatically disables Remote PC Access mode. To enable Remote PC Access mode, add the following registry setting:

How to allow remote access to go into sleep mode?

To allow a Remote PC Access machine to go into a sleep state, add this registry setting on the VDA, and then restart the machine. After the restart, the operating system power saving settings are respected. The machine goes into sleep mode after the preconfigured idle timer passes. After the machine wakes up, it reregisters with the Delivery Controller.

How to stop remote user session?

By default, a remote user’s session is automatically disconnected when a local user initiates a session on that machine (by pressing CTRL+ATL+DEL). To prevent this automatic action, add the following registry entry on the office PC, and then restart the machine.

Can Citrix be used to fix registry errors?

Editing the registry incorrectly can cause serious problems that might require you to reinstall your operating system. Citrix cannot guarantee that problems resulting from the incorrect use of Registry Editor can be solved. Use Registry Editor at your own risk. Be sure to back up the registry before you edit it.

Does sasnotification work on VDA?

The session management notification controlled by the SasNotification registry value only works when Remote PC Access mode is enabled on the VDA. If the physical PC has the Hyper-V role or any virtualization-based security features enabled, the PC reports as a virtual machine. If the VDA detects that it is running on a virtual machine, it automatically disables Remote PC Access mode. To enable Remote PC Access mode, add the following registry value:

How to request remote access VA?

You may request remote access by visiting the Remote Access Self Service Portal ( only available while on VA's internal network).

How to disable automatic server selection in VPN?

In the VPN tab of the setting screen, uncheck Enable automatic server selection. Close the settings.

What is Citrix remote access?

Rather than just a remote connection, Citrix allows remote access to a virtual desktop that’s being hosted on a corporate server. This means the user will utilize the virtual machine’s dedicated resources, and they’ll simply be able to see this virtual desktop on their device.

Why is Citrix used?

Put simply, Citrix enables faster and smoother user experiences and data transmission since the connection only transmits screen changes. You’ll be connected to a virtual machine on the server, use its apps and resources, and only the communication between the server and client (your device) needs to travel between the connection. Any processing is done on the server, so users can effectively get more resources, like CPU and RAM, than their laptop has, for example.

What is the difference between Citrix and VPN?

To summarize, here are the most important points to remember when deciding between VPN and Citrix: A VPN is typically a lower cost solution and has less hardware and software requirements. Citrix is an all-in-one solution that provides numerous remote access uses.

What is remote access VPN?

A remote access VPN secures your connection to the office network. As you can see, a VPN functions comparatively simpler than Citrix and other VDI systems. It creates an encryption tunnel that protects traffic between you and the corporate network.

Why is Citrix so expensive?

Citrix is an expensive solution in comparison, not only due to the monthly costs of a subscription , but also because an additional layer of software is required and the central server also needs to be configured. Also, virtual desktops need considerable resources to ensure smooth performance.

Do you need a VPN to use Citrix?

Both VPNs and Citrix require an application to be installed on the user’s machine or device, though some VPNs might only require a specific connection setup and shortcut. However, once connected, users on a VPN will still open apps on their computer, use local resources while accessing remote data. On Citrix, users will get their own virtual workstation that has its own resources.

Is Citrix better than other security systems?

Citrix provides better security features and can be scaled up for large enterprises.

Why is Citrix remote access important?

Remote access is great for teleworkers, contractors, those who work from home , or individuals displaced from their home office due to natural disaster or other circumstances. It is valuable for businesses to have a strategy for allowing remote access to their users. Employees may have the flexibility to work from home, or have a plan in place if they are not able to go into the office during a natural disaster. View Citrix Remote PC Access

What is Citrix Networking?

With Citrix Networking and SmartAccess, organizations have the capability to control printers, client devices, session connectivity, and reactive security postures. Admins are also able to leverage the full capabilities of Citrix Analytics to collect data for improving app performance, supporting continuous operations, and enhancing security.

How does remote access benefit a business?

Remote access can bring many benefits to your business, from lowering costs to increasing worker satisfaction and productivity.

What is remote access?

Remote access is the act of connecting to IT services, applications or data from a location other than headquarters or a location closest to the data center. This connection allows users to access a network or computer remotely via an internet connection or telecommunications. Secure remote access benefits include: ...

What are the benefits of remote access?

Remote access can bring many benefits to a business, from lowering costs to increasing worker satisfaction and productivity.

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Considerations

Deployment Considerations

  • While planning the deployment of Remote PC Access, make a few general decisions. 1. You can add Remote PC Access to an existing Citrix Virtual Apps and Desktops deployment. Before choosing this option, consider the following: 1.1. Are the current Delivery Controllers or Cloud Connectors appropriately sized to support the additional load associated ...
See more on docs.citrix.com

Machine Catalog Considerations

  • The type of machine catalog required depends on the use case: 1. Remote PC Access machine catalog 1.1. Windows dedicated PCs 1.2. Windows dedicated multi-user PCs. This use case applies to physical office PCs that multiple users can access remotely in different shifts. 1.3. Pooled Windows PCs. This use case applies to physical PCs that multiple random users can acc…
See more on docs.citrix.com

Linux VDA Considerations

  • These considerations are specific to the Linux VDA: 1. Use the Linux VDA on physical machines only in non-3D mode. Due to limitations on NVIDIA’s driver, the local screen of the PC cannot be blacked out and displays the activities of the session when HDX 3D mode is enabled. Showing this screen is a security risk. 2. Use machine catalogs of type single-session OS for physical Lin…
See more on docs.citrix.com

Technical Requirements and Considerations

  • This section contains the technical requirements and considerations for physical PCs. 1. The following are not supported: 1.1. KVM switches or other components that can disconnect a session. 1.2. Hybrid PCs, including All-in-One and NVIDIA Optimus laptops and PCs. 1.3. Dual boot machines. 2. Connect the keyboard and mouse directly to the PC. Connecting to the monitor or …
See more on docs.citrix.com

Configuration Sequence

  • This section contains an overview of how to configure Remote PC Access when using the Remote PC Access type machine catalog. For information on how to create other types of machine catalogs, see the Create machine catalogs. 1. On-premises site only - To use the integrated Wake on LAN feature, configure the prerequisites outlined in Wake on LAN. 2. If a new Citrix Virtual Ap…
See more on docs.citrix.com

Features Managed Through The Registry

  • Disable multiple user auto-assignments
    On each Delivery Controller, add the following registry setting: HKEY_LOCAL_MACHINE\Software\Citrix\DesktopServer 1. Name: AllowMultipleRemotePCAssignments 2. Type: DWORD 3. Data: 0
  • Sleep mode
    To allow a Remote PC Access machine to go into a sleep state, add this registry setting on the VDA, and then restart the machine. After the restart, the operating system power saving settings are respected. The machine goes into sleep mode after the preconfigured idle timer passes. Aft…
See more on docs.citrix.com

Session Management Logging

  • Remote PC Access now has logging capabilities that log when someone tries to access a PC with an active ICA session. This allows you to monitor your environment for unwanted or unexpected activity and be able to audit such events if you need to investigate any incidents. Events are logged using Windows Event Viewer and are in Applications and Services > Citrix > HostCore > I…
See more on docs.citrix.com

Wake on Lan

  • Remote PC Access supports Wake on LAN, which gives users the ability to turn on physical PCs remotely. This feature enables users to keep their office PCs turned off when not in use to save energy costs. It also enables remote access when a machine has been turned off inadvertently. With the Wake on LAN feature, the magic packets are sent directly from the VDA running on the …
See more on docs.citrix.com

Wake on Lan – Sccm-Integrated

  • SCCM-integrated Wake on LAN is an alternative Wake on LAN option for Remote PC Access that is only available with on-premises Citrix Virtual Apps and Desktops.
See more on docs.citrix.com

Considerations

  • While all the technical requirements and considerations that apply to Citrix Virtual Apps and Desktops and Citrix DaaS in general also apply to Remote PC Access, some might be more relevant or exclusive to the physical PC use case.
See more on docs.citrix.com

Deployment Considerations

  • While planning the deployment of Remote PC Access, make a few general decisions. 1. You can add Remote PC Access to an existing Citrix Virtual Apps and Desktops and Citrix DaaS deployment. Before choosing this option, consider the following: 1.1. Are the current Delivery Controllers or Cloud Connectors appropriately sized to support the additional ...
See more on docs.citrix.com

Machine Catalog Considerations

  • The type of machine catalog required depends on the use case: 1. Remote PC Access machine catalog 1.1. Windows dedicated PCs 1.2. Windows dedicated multi-user PCs. This use case applies to physical office PCs that multiple users can access remotely in different shifts. 1.3. Pooled Windows PCs. This use case applies to physical PCs that multiple random users can acc…
See more on docs.citrix.com

Linux VDA Considerations

  • These considerations are specific to the Linux VDA: 1. Use the Linux VDA on physical machines only in non-3D mode. Due to limitations on NVIDIA’s driver, the local screen of the PC cannot be blacked out and displays the activities of the session when HDX 3D mode is enabled. Showing this screen is a security risk. 2. Use machine catalogs of type single-session OS for physical Lin…
See more on docs.citrix.com

Technical Requirements and Considerations

  • This section contains the technical requirements and considerations for physical PCs. 1. The following are not supported: 1.1. KVM switches or other components that can disconnect a session. 1.2. Hybrid PCs, including All-in-One and NVIDIA Optimus laptops and PCs. 1.3. Dual boot machines. 2. Connect the keyboard and mouse directly to the PC. Connecting to the monitor or …
See more on docs.citrix.com

Configuration Sequence

  • This section contains an overview of how to configure Remote PC Access when using the Remote PC Access type machine catalog. For information on how to create other types of machine catalogs, see the Create machine catalogs. 1. On-premises site only - To use the integrated Wake on LAN feature, configure the prerequisites outlined in Wake on LAN. 2. If a new Citrix Virtual Ap…
See more on docs.citrix.com

Features Managed Through The Registry

  • Sleep mode
    To allow a Remote PC Access machine to go into a sleep state, add this registry setting on the VDA, and then restart the machine. After the restart, the operating system power saving settings are respected. The machine goes into sleep mode after the preconfigured idle timer passes. Aft…
  • Session management
    By default, a remote user’s session is automatically disconnected when a local user initiates a session on that machine (by pressing CTRL+ATL+DEL). To prevent this automatic action, add the following registry entry on the office PC, and then restart the machine. HKEY_LOCAL_MACHINE\…
See more on docs.citrix.com

Wake on Lan

  • Remote PC Access supports Wake on LAN, which gives users the ability to turn on physical PCs remotely. This feature enables users to keep their office PCs turned off when not in use to save energy costs. It also enables remote access when a machine has been turned off inadvertently. With the Wake on LAN feature, the magic packets are sent directly from the VDA running on the …
See more on docs.citrix.com

Troubleshoot

  • Monitor blanking not working
    If the Windows PC’s local monitor is not blank while there is an active HDX session (the local monitor displays what’s happening in the session) it is likely due to issues with the GPU vendor’s driver. To resolve the issue, give the Citrix Indirect Display driver (IDD) higher priority than the gra…
  • Session disconnects when you select Ctrl+Alt+Del on the machine that has session managemen…
    The session management notification controlled by the SasNotificationregistry value only works when Remote PC Access mode is enabled on the VDA. If the physical PC has the Hyper-V role or any virtualization-based security features enabled, the PC reports as a virtual machine. If the VD…
See more on docs.citrix.com

More Resources

  • The following are other resources for Remote PC Access: 1. Solution design guidance: Remote PC Access Design Decisions. 2. Examples of Remote PC Access architectures: Reference Architecture for Citrix Remote PC Access Solution.
See more on docs.citrix.com

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