Remote-access Guide

citrix vdi remote access

by Damaris Toy Published 2 years ago Updated 1 year ago
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Which Citrix Virtual Desktops licenses are supported by remote PC access?

For on-premises deployments, Remote PC Access is valid only for Citrix Virtual Apps and Desktops Advanced or Premium licenses. Sessions consume licenses in the same way as other Citrix Virtual Desktops sessions. For Citrix Cloud, Remote PC Access is valid for the Citrix Virtual Apps and Desktops Service and Workspace Premium Plus.

Can I use Citrix VDI for my SBM application?

All Stony Brook Medicine faculty and staff who need remote access are encouraged to use Citrix VDI for their SBM application requirements. Please see the links below for directions on how to access the system via your personal desktop, laptop, or iPad/tablet.

Can I add remote PC access to an existing Citrix deployment?

You can add Remote PC Access to an existing Citrix Virtual Apps and Desktops deployment. Before choosing this option, consider the following: Are the current Delivery Controllers or Cloud Connectors appropriately sized to support the additional load associated with the Remote PC Access VDAs?

What is Citrix and how does it work?

The Citrix platform makes this secure access possible by giving users access to their physical office PCs. If users can access their office PCs, they can access all the applications, data, and resources they need to do their work.

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How do I access my Citrix remotely?

On the Windows Start screen or Apps screen, locate and click the Citrix StoreFront tile. Select the Stores node in the right pane of the Citrix StoreFront management console and, in the results pane, select a store. In the Actions pane, click Configure Remote Access Settings.

How do I connect to VDI using Citrix Workspace?

Installing Citrix Workspace and Connecting to the Virtual Desktop and Applications environmentWhen installing Workspace if prompted to Enable Single Sign-on do not enable that option. ​Once installed you should be prompted to add an account. Enter vdi.uni.edu and click add. ... ​You will be prompted to authenticate.

What is Citrix Remote PC Access?

Remote PC Access is a feature of Citrix Virtual Apps and Desktops that enables organizations to easily allow their employees to access corporate resources remotely in a secure manner. The Citrix platform makes this secure access possible by giving users access to their physical office PCs.

What is the difference between Citrix and remote desktop?

Citrix performs better than RDS because: There's no need to share limited server resources; Citrix offers better scalability for the number of concurrent users you have; It offers better data compression resulting in faster performance.

Is Citrix Workspace a VDI?

Citrix XenDesktop (now known as Citrix Virtual Desktops) is a virtual desktop infrastructure (VDI) product that allows users to remotely access and operate Microsoft Windows desktops in a data center, public or private cloud via devices located elsewhere.

How do I connect to a Citrix virtual machine?

On the Citrix Virtual Desktops Controller page, select the type the Delivery Controller. If you select Citrix Cloud, enter Citrix Cloud Credentials when prompted, and select the cloud customer if requested.

Can Citrix spy on you?

A: NO, your employer cannot spy on your home computer through Citrix/Terminal Server sessions. Remote Desktop, Citrix, and Terminal server sessions are not designed to access your home computer. You do not need to worry about being spied on your personal computer via a remote desktop session.

What is the use of remote access?

Remote access is the act of connecting to IT services, applications, or data from a location other than headquarters. This connection allows users to access a network or computer remotely via the internet.

How does Citrix connection work?

Citrix Virtual Apps isolate the applications from the underlying operating system (OS) and delivers them to the target device. The client device doesn't need applications installed — all the configuration and data are on the server. The user sends keystrokes and mouse clicks to the server and receives screen updates.

Which is better Citrix or VMware?

Citrix or VMware? Both VMware and Citrix have a robust product offering across many different solution suites. Historically, Citrix has excelled in the realm of remote app delivery or app remoting solutions. On the other hand, VMware leads the way with full desktop VDI delivery.

Does Citrix use RDP protocol?

A: RDP connections to a Presentation Server 4.5 or later server consume Citrix connection licenses. The number of RDP connections allowed to a computer running Presentation Server depends on the number of Terminal Server CALS and the number of Citrix connection licenses.

Is Citrix a Windows server?

In Citrix Virtual Apps and Desktops and Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) deployments, Server VDI is supported on Windows Server 2022, Windows Server 2019, and Windows Server 2016. All Server VDI deployments support the user personalization layer technology.

What is difference between VDI and VM?

When looking at VDI vs VM, their difference is that a VM is a virtualized computing environment functioning as a traditional physical computer with its own CPU, memory, storage, and network interface whilst VDI, on the other hand, leverages VMs to provision and manage virtual desktops and applications.

How do I open Citrix Workspace?

Set upExpand the Citrix Workspace app package file into an empty directory. ... Make the required changes to the Citrix Workspace app package. ... Open the PkgID file.Add the following line to indicate that the package was modified: ... Save and close the file.Open the package file list, platform/platform.More items...•

How does Citrix Workspace work?

The Citrix Workspace platform enables IT administrators to manage all their enterprise applications, desktops and data from a single pane, providing them various access controls to build a secure digital perimeter around the user when accessing enterprise content from any device, hosted on any cloud, and from any ...

What is VDI (virtual desktop infrastructure)?

Virtual desktop infrastructure (VDI) is defined as the hosting of desktop environments on a central server. It is a form of desktop virtualization,...

How does VDI work?

In all VDI deployments, the following characteristics apply:The virtual desktops live within VMs on a centralized serverEach virtual desktop includ...

What are the benefits of VDI?

VDI supports enhanced user mobility and remote access, as a standardized desktop can be reached from almost any approved and compatible endpoint in...

What are the use cases for VDI?

VDI is an important technology for many types of workers across numerous industries. Remote and mobile employees, contractors, kiosk and task worke...

How does VDI support digital workspaces?

A reliable, economical VDI solution helps scale key applications and services to today’s increasingly mobile and remote teams. VDI delivers a consi...

How does Citrix help with VDI?

While implementing zero trust is not simple, it should not require you to rip-and-replace your on-premises or cloud infrastructure. The right zero...

What is Citrix Virtual Apps?

Citrix Virtual Apps and Desktops makes VDI intuitive and affordable and ensures that users have access to the apps they need to remain productive within today’s digital workspaces. Alongside Citrix Workspace, it can ensure the best possible VDI experience within the context of complex multi-device, multi-app workflows. Citrix Workspace gives employees comprehensive and secure access to everything they need to stay productive from anywhere.

How does VDI help in cybersecurity?

VDI can improve cybersecurity and reduce IT overhead as well. With data breaches becoming more costly with each passing year, VDI’s isolation and centralization can be a pivotal component in a multilayered security strategy. It also spares IT the complications of having sensitive data stored locally on client devices.

How does VDI work?

Not all types of desktop virtualization leverage host-based VMs like VDI does. Also, VDI is not synonymous with desktop virtualization as a category. Instead, it is an alternative to other forms of virtual desktop delivery, including hosted shared solutions that connect PCs and thin clients to a shared desktop, as well as local desktop virtualization, in which the desktop environment runs directly on the client.

What are the use cases for VDI?

Remote and mobile employees, contractors, kiosk and task workers, field technicians, medical professionals, teachers and many others regularly rely on VDI to access a reliable virtual desktop from one or more locations. Thanks to the versatility of VDI across its different deployment types, VDI technology can work equally well as a way for users to have access to standard, nonpersistent desktop or to turn their virtual desktop into a highly personalized digital workspace.

What is VDI in the context of a digital workspace platform?

In other words, VDI in the context of a digital workspace platform contributes to a superior working environment without compromising on security. However, the exact ways in which VDI will benefit users and IT will depend on the particular deployment type.

What is VDI solution?

A reliable, economical VDI solution helps scale key applications and services to today’s increasingly mobile and remote teams. VDI delivers a consistent experience across devices including PCs, tablets, smartphones and thin clients, giving employees and contractors a high degree of freedom in how they work. It allows for more streamlined and unified workflows.

What is persistent VDI?

Under persistent VDI, a user always logs into the same desktop image, with all changes to its applications and data retained. That allows for full personalization. In contrast, nonpersistent VDI doesn’t save any changes.

Executive summary

Traditional VDI is not enough—organizations need a high-performance virtualization solution that’s simple to manage, with the ability to deploy a wide variety of desktop or app options as the business grows.

Be productive anywhere

Whether they’re in the field or working from home, today’s employees need reliable access to corporate resources. Yet despite the many advancements in work-from-anywhere technology, keeping employees continually connected to apps and data remains remarkably challenging for many organizations.

Enable users everywhere

Today’s organizations consist of a wide array of users: remote employees, part-time team members, vendors, partners, freelancers and more. Contingent labor accounts for as much as 50% of workers in some industries 2 , and an estimated 4.1 million contractors are hired by the US government alone 3 .

Lower IT costs

According to Gartner, today’s enterprises have a delicate balancing act to perform—one that requires saving cash while simultaneously expanding IT4. This dilemma puts organizations in a constant state of strain. With Citrix, you can give employees the freedom to work from anywhere while keeping costs down.

Secure sensitive data

These days, sensitive business data is everywhere: in people’s homes, on personal devices, in public clouds, at partner organizations, on the factory floor...and the list goes on. Most employees rely on two or more different devices every day, and more than 50% use three or more 5 .

What is remote access in Citrix?

Remote PC Access is a feature of Citrix Virtual Apps and Desktops that enables organizations to easily allow their employees to access corporate resources remotely in a secure manner. The Citrix platform makes this secure access possible by giving users access to their physical office PCs. If users can access their office PCs, they can access all the applications, data, and resources they need to do their work. Remote PC Access eliminates the need to introduce and provide other tools to accommodate teleworking. For example, virtual desktops or applications and their associated infrastructure.

What does VDA do when it is remote?

If the VDA detects that it is running on a virtual machine, it automatically disables Remote PC Access mode. To enable Remote PC Access mode, add the following registry setting:

How many times does a VDA need to register?

The VDA must register at least once before the PC can be woken up using the integrated Wake on LAN feature.

How to allow remote access to go into sleep mode?

To allow a Remote PC Access machine to go into a sleep state, add this registry setting on the VDA, and then restart the machine. After the restart, the operating system power saving settings are respected. The machine goes into sleep mode after the preconfigured idle timer passes. After the machine wakes up, it reregisters with the Delivery Controller.

How to stop remote user session?

By default, a remote user’s session is automatically disconnected when a local user initiates a session on that machine (by pressing CTRL+ATL+DEL). To prevent this automatic action, add the following registry entry on the office PC, and then restart the machine.

When does the remote user have preference over the local user?

By default, the remote user has preference over the local user when the connection message is not acknowledged within the timeout period. To configure the behavior, use this setting:

Can Citrix be used to fix registry errors?

Editing the registry incorrectly can cause serious problems that might require you to reinstall your operating system. Citrix cannot guarantee that problems resulting from the incorrect use of Registry Editor can be solved. Use Registry Editor at your own risk. Be sure to back up the registry before you edit it.

Overview

With a baseline understanding of Citrix Virtual Apps and Desktops, the next step is to get create a small, non-production environment to validate concepts and applicability to the business. Creating a small proof of concept will also provide administrators first-hand experience with the solution.

Delivering a Virtual Desktop

A common deployment example for Citrix Virtual Apps and Desktops is to take a baseline image and deploy it as a virtual desktop to users. This proof of concept guide will take you through the entire process so you can successfully deploy your first virtual resource to users.

Delivering Azure Virtual Desktops

Learn how to deliver Azure Virtual Desktop (AVD) based desktops and apps and on-premises resources to your users in a single place. Manage both the AVD environment in Azure and your on-premises environment from a single place in Citrix Cloud with Citrix Virtual Apps and Desktops service.

Providing Remote PC Access to Users

Learn how to remotely connect your users working from home to their physical PCs in the office. Quickly connect your on-premises physical machines to with Citrix Virtual Apps and Desktops service to allow remote access from anywhere and on any device.

First time on this machine?

A Common Access Card reader will be provided by your local IT support staff, contact the Enterprise Service Desk at 1-855-352-0001 to request one.

Zoom Meetings in VDI

If you are attempting to use Zoom on your thick client or UMC, you should be using the Zoom VDI Plugin for Citrix Receiver for best results. If you are experiencing problems accessing your camera in a Zoom meeting, you may be missing the Zoom VDI Plugin for Citrix Receiver.

Mac OS Support

Per DLA Leadership direction, using a Mac to access DLA environments is not supported.

Apple iOS 8 – hCare Access (VDI)

iOS is now supported with hCare Access after updating to the new version of Citrix Receiver in the App Store.

For Employees

Simplified Remote Access (SRA) is a way for employees and vendors to quickly, easily, and securely access the HCA network from outside the hospital. Users will no longer need security tokens to connect to the hospital systems; instead, they will use a 3-4 ID and password.

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