Remote-access Guide

citrx remote access va

by Charlie Hirthe Published 2 years ago Updated 1 year ago
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What remote access options does Vava support?

VA supports remote access with two different applications 1. Citrix Access Gateway (CAG) and 2. CISCO RESCUE VPN Client. The Citrix Access Gateway is designed for users that do not have VA Government Furnished Equipment (GFE) – CAG is a good option to allow users access to general applications such as email and chat.

What is Citrix remote access?

- Citrix / Solutions / Secure Access / What is Remote Access? What is remote access? Remote access is the act of connecting to IT services, applications or data from a location other than headquarters or a location closest to the data center.

How do I request remote access to a VA facility?

Go to the VA home page (open Internet Explorer on a VA computer-this should be the home screen)Look at the links under the “Top Facility Resources” column on the webpage and click on “Remote Access Request”From there, click on “Self Service Portal” at the top of the page to “Request Access” for Remote Access.

How do I request remote access to the self-service portal?

You may request remote access by visiting the Remote Access Self Service Portal ( only available while on VA's internal network). Please note the Self-Service Portal is only accessible from within the VA network, it is not externally accessible.

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How do I get remote access from the VA?

You may request remote access by visiting the Remote Access Self Service Portal ( only available while on VA's internal network). Please note the Self-Service Portal is only accessible from within the VA network, it is not externally accessible.

How do I access my Citrix remotely?

On the Windows Start screen or Apps screen, locate and click the Citrix StoreFront tile. Select the Stores node in the right pane of the Citrix StoreFront management console and, in the results pane, select a store. In the Actions pane, click Configure Remote Access Settings.

How do I access my Citrix Access Gateway?

In a web browser, type the web address of Citrix Gateway. Type the user name and password and then click Logon. Select Network Access and then click Download. Follow the instructions to install the plug-in.

What is PIV exemption?

1. If a user's PIV card is lost, damaged, or malfunctioning, the user may contact ESD at (855) 673-4357 to remedy the problem. 2. Once ESD verifies the identification of the user, the user will be granted a 14-day exemption.

What is the difference between Citrix and remote desktop?

Citrix performs better than RDS because: There's no need to share limited server resources; Citrix offers better scalability for the number of concurrent users you have; It offers better data compression resulting in faster performance.

Is Citrix Access Gateway a VPN?

Citrix Gateway is a full SSL VPN solution that provides users, access to network resources. With both full tunnel VPN as well as options for clientless VPN, users can access applications and data deployed on-premises, or in a cloud environment.

How do I connect to Citrix?

How users connect with the Citrix Secure Access agent.Full VPN setup on a Citrix Gateway appliance.Select the user access method.Deploy Citrix Secure Access agent for user access.Select the Citrix Secure Access agent for users. ... Integrate the Citrix Secure Access agent with Citrix Workspace app.More items...•

What is Citrix Access?

Citrix Remote PC Access is a solution that allows for a like-local performance and simple seamless access from any device, without having to install or load a VPN.

How secure is Citrix Gateway?

The Citrix Access Gateway is a hardened appliance deployed in an organization's DMZ that secures all traffic with standards-based SSL and TLS encryption.

Who gets a PIV card?

Who gets a PIV Card? All BIE federal employees (Title 5 & Title 25) are required to have an active PIV Card. In addition, contractors may occasionally require a PIV Card on a case-by-case basis. If you have a contractor who may require a card, contact your servicing Personnel Security Specialist.

How long does it take to get PIV card?

between 2 to 6 weeksThe PIV-II credentialing process can take between 2 to 6 weeks. This includes the time that you were sponsored, enrolled, the card being printed, delivery and when you pick up the card.

Why do I need a PIV card?

Ultimately, your USAccess PIV credential will enable you to gain access to buildings and systems for which you are authorized. Without a PIV credential, you may not be able to enter certain buildings, or will need to be registered as a guest.

How do I access remote desktop connection?

On your local Windows PC: In the search box on the taskbar, type Remote Desktop Connection, and then select Remote Desktop Connection. In Remote Desktop Connection, type the name of the PC you want to connect to (from Step 1), and then select Connect.

How do I connect to a Citrix virtual machine?

On the Citrix Virtual Desktops Controller page, select the type the Delivery Controller. If you select Citrix Cloud, enter Citrix Cloud Credentials when prompted, and select the cloud customer if requested.

How do I connect to Citrix Receiver?

On the Windows Start screen or Apps screen, locate and click the Citrix StoreFront tile. Select the Stores node in the left pane and in the Actions pane, click Manage Receiver for Web Sites, click Configure, and choose Client Interface Settings. Select Enable Receiver/Workspace app configuration.

Why is Citrix remote access important?

Remote access is great for teleworkers, contractors, those who work from home , or individuals displaced from their home office due to natural disaster or other circumstances. It is valuable for businesses to have a strategy for allowing remote access to their users. Employees may have the flexibility to work from home, or have a plan in place if they are not able to go into the office during a natural disaster. View Citrix Remote PC Access

What is remote access?

Remote access is the act of connecting to IT services, applications or data from a location other than headquarters or a location closest to the data center. This connection allows users to access a network or computer remotely via an internet connection or telecommunications. Secure remote access benefits include: ...

What are the benefits of remote access?

Remote access can bring many benefits to a business, from lowering costs to increasing worker satisfaction and productivity.

What is Citrix Networking?

With Citrix Networking and SmartAccess, organizations have the capability to control printers, client devices, session connectivity, and reactive security postures. Admins are also able to leverage the full capabilities of Citrix Analytics to collect data for improving app performance, supporting continuous operations, and enhancing security.

How does remote access benefit a business?

Remote access can bring many benefits to your business, from lowering costs to increasing worker satisfaction and productivity.

What is the VA decision matrix?

The VA Decision Matrix displays the current and future VA IT position regarding different releases of a TRM entry. These decisions are based upon the best information available as of the most current date. The consumer of this information has the responsibility to consult the organizations responsible for the desktop, testing, and/or production environments to ensure that the target version of the technology will be supported. Any major.minor version that is not listed in the VA Decision Matrix is considered unapproved for use.

Is Virtualize First Policy compatible with Virtual Machines?

This technology is compatible with virtual machines, therefore consistent with the enterprise Server Virtualize First Policy (VAIQ 7266972 08-27-2012).

Is Section 508 compliance reviewed?

This technology has not been assessed by the Section 508 Office. The Implementer of this technology has the responsibility to ensure the version deployed is 508-compliant. Section 508 compliance may be reviewed by the Section 508 Office and appropriate remedial action required if necessary. For additional information or assistance regarding Section 508, please contact the Section 508 Office at Section508@va.gov.

What is the VA decision matrix?

The VA Decision Matrix displays the current and future VA IT position regarding different releases of a TRM entry. These decisions are based upon the best information available as of the most current date. The consumer of this information has the responsibility to consult the organizations responsible for the desktop, testing, and/or production environments to ensure that the target version of the technology will be supported. Any major.minor version that is not listed in the VA Decision Matrix is considered unapproved for use.

Is Virtualize First Policy compatible with Virtual Machines?

This technology is compatible with virtual machines, therefore consistent with the enterprise Server Virtualize First Policy (VAIQ 7266972 08-27-2012).

Is Section 508 compliance reviewed?

This technology has not been assessed by the Section 508 Office. The Implementer of this technology has the responsibility to ensure the version deployed is 508-compliant. Section 508 compliance may be reviewed by the Section 508 Office and appropriate remedial action required if necessary. For additional information or assistance regarding Section 508, please contact the Section 508 Office at Section508@va.gov.

Remote Access

A remote access account with either Athens or LibLynx allows you to access library resources with a single username and password while at home or on travel without VPN. We are transitioning from Athens to LibLynx, so Athens will eventually go away.

LibLynx

Here is a list of libraries that have LibLynx now. If your facility is on this list go to the LibLynx page for information and instructions.

How to request remote access to VA?

Go to the VA home page (open Internet Explorer on a VA computer-this should be the home screen) Look at the links under the “Top Facility Resources” column on the webpage and click on “Remote Access Request” From there, click on “Self Service Portal” at the top of the page to “Request Access” for Remote Access.

What is the best URL for VHA21?

Requires one of two options: 1.Use of PIV card instead of your vha21vhasfcxxxxxxdomain name and password, or; 2.Use of a “One Time Password” (a six-digit number generated by the MobilePASSApp) in addition to your vha21vhasfcxxxxxx credentials 3.Best URL is citrixaccess.va.gov; other options are vacagwest.vpn.va.gov, vacageast.vpn.va.gov, vacagnorth.vpn.va.gov, vacagsouth.vpn.va.gov 4.Your Mac/PC/tablet must have Citrix Receiver installed (www.citrix.com) For Mac, Safari is the best browser

Is RDC slow on iPad?

Starting RDC is slow, and there are keyboard mapping issues with Citrix and iPad (in the RDC dialog on iPad, click on “Options” and be sure ‘apply windows key combinations’ is set to ‘local computer’ or ‘this computer’).

Does MobilePassapp generate activation codes?

The phone’s MobilePASSapp will now generate an Activation Code.

Can Citrix be installed after download?

installedthe Citrix Receiver client after you download it (installation is not automatic after download). When in doubt, re-install the newest version from citrix.com. • Sometimes, an app will stop launching from your Citrix App window and a few tries will be needed. •FIREFOX issue: Check preferences under Add-OnsàPluginsand set Citrix Plugin to “Always Activate”. AVOID Firefox on a Mac; use Safari instead.

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