How do I access student lab computers remotely?
Student lab computers are available remotely. This enables access to applications and files if using a non-Windows 10 device. You will need to connect to the University VPN. Once connected to the VPN you can access the service at labs.city.ac.uk
How do I access the CityU library database remotely?
Instead, they have to be accessed via the CityU VPN (Virtual Private Network): Current CityU staff and students who have Active Directory (AD) Accounts provided by the Computing Services Centre can access the above Library database remotely via the CityU Virtual Private Network (VPN) facility provided by the Centre.
How do I connect to the library using CityU VPN?
Double click the CityU VPN icon on the desktop of your computer to start the connection. You need to log on CityU VPN with your AD Account. Click on the link to the database on the Library web site. Authenticate yourself when prompted and follow the instructions on screen.
Do city students have access to Microsoft Teams?
Included in Microsoft Office, all City Students now have access to Teams. Microsoft Teams is a unified communication and collaboration platform that combines chat, video meetings, file storage (including collaboration on files), and application integration. The service is part of the Office 365 suite available to all students.
How to work remotely on OCU?
When working remotely, using your OCU login credentials, sign in to office.com and select the Microsoft application you want to work with. You can do this from any device that is connected to the internet.
What is secure OCU?
OCU provides staff and faculty with secure methods to access work remotely. One of the most important features is accessing your files. Below are the secure methods OCU provides to access your important files. So, prepare early and move your files out of Documents and instead save them to OneDrive.
How to access Outlook on mobile?
Mobile Outlook application – you can access Outlook mail through the Outlook application on your mobile device. Use Google Play (Android) or the Apple App Store (iPhone) phone icon to download the Outlook app.
What is the phone number for Okcu?
If you need technical support, have a question about downloading an application or using an application, reach out to https://Help.okcu.edu or call 405-208-5555.
Can I use cellular data to connect to the internet?
Using a cellular connection to access the internet. If you don’t have access to WiFi or home internet services, you can use the cellular data connection of your mobile device to connect. NOTE: You may need to set up this service with your mobile service carrier and be aware data rates will apply.
How to contact IT service desk?
The IT Service Desk can be contacted on +44 (0) 207 040 8181 and will be available seven days a week from 8:00 am until midnight. You can also get support online by visiting http://www.city.ac.uk/itservicedesk
Can students use teams?
Students can use this online via a web browser and can also download Teams to their device. Please see the following guidance for those looking to use the system for the first time.
Does AppsAnywhere have access to applications?
We offer access to a large variety of software applications through our AppsAnywhere service. This also enables access to some applications remotely off-campus.
Can students access student lab computers remotely?
Students can access student lab computers remotely. This enables students to access applications and files where they may not be able to if using a non-Windows 10 device. If students have a personal device that uses Windows 10 then you can access all applications via AppsAnywhere or any files via OneDrive.
Remote Access from Beyond CityU Network
Access to the following Library e-resources from beyond the CityU network will be via the Library proxy servers:
Enquiries
Enquiries on the set-up of connection to CityU VPN and on the Active Directory (AD) Account for logging on CityU VPN can be directed to the CSC Service Desk at 3442-8340 or to it.servicedesk@cityu.edu.hk.
Student Access to Adobe Creative Cloud
Accessing Adobe Creative Cloud (only available to students who have been identified by their campus as enrolled in a class requiring its use)
Respondus LockDown Browser
Students can use after October 30 only if identified by their campus as enrolled in a class requiring its use; go to https://creativecloud.adobe.com and use CUNY Login credentials.
What is CUNY emergency alert?
CUNY emergency alert system delivers text, email and/or voice alerts of emergencies or weather-related University or campus closings. Learn more about CUNY Alert.
What is CUNYsmart platform?
CUNYsmart provides a platform for analytics and reporting on an integrated warehouse of CUNY databases such as CUNYfirst, DegreeWorks, and the IRDB. CUNYsmart Resources
What is CUNY eMall?
CUNY eMall provides a virtual shopping plaza where merchants offer a variety of discounts and other promotional programs on goods and services.
What is CUNYfirst MyInfo?
CUNYfirst MyInfo provides students an alternative to CUNYfirst for looking up essential student data such as class schedule, class textbooks and financial aid summary. Learn more about CUNYfirst MyInfo.
What is Zoom for faculty?
Zoom allows faculty to host or participate in online meetings and distance learning by telephone, mobile device or computer. Learn more about Zoom.
When will the CIS IT Forms website be retired?
Notice: The CIS IT Forms website was retired June 11, 2021. The requests formerly on this website will only be available through a new Service Catalog feature in CUNY IT Help after this date.
What is a blackboard?
Blackboard enables student and faculty participation in online classes and online course materials to complement face-to-face learning. Learn more about Blackboard.
