Remote-access Guide

clinicians gateway remote access

by Eva Lubowitz Published 2 years ago Updated 2 years ago
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What is the remote access gateway?

The Remote Access Gateway provides employees and authorized affiliates with secure, remote access to applications and systems at the University of Vermont Medical Center. For additional support you can contact the IS Service Center by calling (802) 847-1414.

How do I contact Citrix Remote Access Gateway support?

For additional support you can contact the IS Service Center by calling (802) 847-1414. NOTE: Older versions of the below listed software may not work properly and updating to a more recent version may be required. You now have full access to Citrix Remote Access Gateway.

How do I access the Health Network learning management system?

- The Health Network Learning Management System. Health Network Epic training will be through Cornerstone. Online BLS, ACLS and PALS Heartcode classes are now accessed through Cornerstone - a multi-factor authentication tool that allows you to access UVM Medical Center applications. Please call the IT Support Center to register (802-847-1414).

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What is the remote access gateway?

The Remote Access Gateway provides employees and authorized affiliates with secure, remote access to applications and systems at the University of Vermont Medical Center. For additional support you can contact the IS Service Center by calling (802) 847-1414.

How to add remote access gateway to trusted sites?

PCs only: Add the Remote Access Gateway URL to your list of Trusted Sites. Open the Control Panel on your PC. Open Internet Options. Go to the Security tab, click on Trusted Sites, and then click Sites.

How to set permissions to read and write in Citrix?

Open Connection Center. Click on your Citrix session to highlight it, then open Preferences. On the File Access tab, set permissions to Read and Write, then click OK.

Why is https://workspace.uvmhealth.org added to trusted sites?

https://workspace.uvmhealth.org must be added to Trusted Sites to prevent being prompted to download or run an . ica file when launching applications. Please see the Setup and configuration section above for instructions.

Can Citrix access local resources?

If you did not allow access to your local PC resources when launching an application for the first time, the Citrix session will not be permitted to access your local PC resources, like your printer. You will need to reset the security settings to allow access in order to print. Launch an application.

What is a remote access gateway?

The Remote Access Gateway provides a secure method of remote access to internal UVM Medical Center resources from anywhere.

How to log in to Kronos?

Kronos - Log in to Kronos using your work email address, password and Microsoft Authenticator to access your schedule, timecard and CTO functions . See information above about Microsoft Authenticator.

A Note From Our Chief Medical Officer, Karin Shavelson, MD

At MarinHealth, we understand that the practice of medicine is a team sport, and we work diligently to be collaborative partners with our Physicians. We are proud of the high quality and dedication of our Medical Staff and community Physicians.

Quick Links for Physicians

Physicians on our Medical Staff can use these links for quick access to valuable physician resources.

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