How do I get remote access to my institution?
If you do not have an email address associated with your institution, please contact your institution's administrator to obtain remote access.
What is simplified remote access (SRA)?
Physicians and office staff for all facilities: (877)422-2060. Simplified Remote Access (SRA) is a way for employees using HCA owned devices to quickly, easily, and securely access the HCA network from outside the hospital. Users will no longer need security tokens to connect to the hospital systems; instead, they will use a 3-4 ID and password.
How do I contact remote access support?
If you have a general question, you may find your answer under the Help tab on this site, or you may send an email to remoteaccess@ccf.org to receive a response within one business day.
Apple iOS 8 – hCare Access (VDI)
iOS is now supported with hCare Access after updating to the new version of Citrix Receiver in the App Store.
For Employees
Simplified Remote Access (SRA) is a way for employees using HCA owned devices to quickly, easily, and securely access the HCA network from outside the hospital. Users will no longer need security tokens to connect to the hospital systems; instead, they will use a 3-4 ID and password.
Lifespan Apps Anywhere
Access LifeChart, shared drives, the Lifespan Intranet, and other applications.
Get Help
To report an incident or request additional help please contact the Lifespan IS Service Desk at 401-444-6381.
Account & Password Management
Forgot Your Password SSPR (Reset your password when you don't remember it.)
What is Raintree virtual care?
In addition to virtual care technology such as telehealth and patient monitoring, Raintree also offers remote workforce management tools that help patients, providers, referrals and payors communicate as well as collaborate.
Why do we need an all in one healthcare platform?
That’s why you need an all-in-one healthcare platform that is built to gain more clinical efficiencies and that supports industry leading interoperability.
How many different specialties does Raintree cover?
With comprehensive clinical documentation, interactive reporting, seamless billing and automated engagement tools, Raintree provides an ALL IN ONE platform for over 10 different specialties and sub specialties.
What is Raintree Systems?
With infinite solutions, Raintree Systems provides both efficiency tools and engagement features that are built to manage ALL aspects of the healthcare industry. By way of high level automation, intuitive analytics and simplified reporting you can ease your staff's workload and optimize business operations, all while giving you more time to focus on what is important to you outside of the office.
Do you have to be a marketing expert to be a patient?
You don’t have to be a marketing expert to enhance patient engagement and attract new leads. Appealing to your audience is easier than you think, especially if you are adequately...
Does Raintree cover all billing?
With Raintree, we can cover all of our bases from a billing perspective and clinical documentation, which helps us be more efficient .
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Chiropractic EMR
The sole provider model employed by many chiropractic practices brings its own set of unique challenges. As a single clinician, a robust and reliable electronic assistant is vital to success.