What is remote PC access in Citrix Virtual Apps?
Remote PC Access is a feature of Citrix Virtual Apps and Desktops that enables organizations to easily allow their employees to access corporate resources remotely in a secure manner. The Citrix platform makes this secure access possible by giving users access to their physical office PCs.
What is the difference between Cisco rescue VPN and Citrix Access Gateway?
CISCO RESCUE VPN Client. The Citrix Access Gateway is designed for users that do not have VA Government Furnished Equipment (GFE) – CAG is a good option to allow users access to general applications such as email and chat. The CISCO RESCUE VPN Client is only for use on VA Government Furnished Equipment (GFE) and is installed on all GFE laptops.
Why choose Citrix Workspace?
Only Citrix secures access to corporate applications while making the experience better, too. It's all possible with a unified workspace designed for today's hybrid workforce. Organizations across industries rely on Citrix Workspace to achieve more. Here’s why. A healthy work environment depends on great teamwork.
What is the new version of Citrix Receiver?
Citrix Receiver. Beginning August 2018, Citrix Receiver will be replaced by Citrix Workspace app. While you can still download older versions of Citrix Receiver, new features and enhancements will be released for Citrix Workspace app. Citrix Workspace app is a new client from Citrix that works similar to Citrix Receiver ...
What is a Citrix workspace?
Citrix Workspace app is a new client from Citrix that works similar to Citrix Receiver and is fully backward-compatible with your organization’s Citrix infrastructure. Citrix Workspace app provides the full capabilities of Citrix Receiver, as well as new capabilities based on your organization’s Citrix deployment.
When will Citrix Receiver be replaced?
Important update about Citrix Receiver#N#Beginning August 2018, Citrix Receiver will be replaced by Citrix Workspace app. While you can still download older versions of Citrix Receiver, new features and enhancements will be released for Citrix Workspace app.
Is Citrix Workspace backwards compatible?
Citrix Workspace app is built on Citrix Receiver technology, and is fully backward compatible with all Citrix solutions. Find the latest releases here.
How to request remote access VA?
You may request remote access by visiting the Remote Access Self Service Portal ( only available while on VA's internal network).
How to disable automatic server selection in VPN?
In the VPN tab of the setting screen, uncheck Enable automatic server selection. Close the settings.
How to enable TLS 1.1?
To enable TLS within Internet Explorer: Select ‘Tools’, then ‘Internet Options’, then the ‘Advanced’ tab. Enable the checkbox for ‘Use TL S 1.1’ (found towards the end of the list).
Is VA responsible for non-VA websites?
This page includes links to other websites outside our control and jurisdiction. VA is not responsible for the privacy practices or the content of non-VA Web sites. We encourage you to review the privacy policy or terms and conditions of those sites to fully understand what information is collected and how it is used.
Considerations
Deployment Considerations
- While planning the deployment of Remote PC Access, make a few general decisions. 1. You can add Remote PC Access to an existing Citrix Virtual Apps and Desktops deployment. Before choosing this option, consider the following: 1.1. Are the current Delivery Controllers or Cloud Connectors appropriately sized to support the additional load associated ...
Machine Catalog Considerations
- The type of machine catalog required depends on the use case: 1. Remote PC Access 1.1. Windows dedicated PCs 1.2. Windows dedicated multi-user PCs 2. Single-session OS 2.1. Static - Dedicated Linux PCs 2.2. Random - Pooled Windows and Linux PCs Once you identify the type of machine catalog, consider the following: 1. A machine can be assigned to only one machine cat…
Linux VDA Considerations
- These considerations are specific to the Linux VDA: 1. Use the Linux VDA on physical machines only in non-3D mode. Due to limitations on NVIDIA’s driver, the local screen of the PC cannot be blacked out and displays the activities of the session when HDX 3D mode is enabled. Showing this screen is a security risk. 2. Use machine catalogs of type single-session OS for physical Lin…
Technical Requirements and Considerations
- This section contains the technical requirements and considerations for physical PCs. 1. The following are not supported: 1.1. KVM switches or other components that can disconnect a session. 1.2. Hybrid PCs, including All-in-One and NVIDIA Optimus laptops and PCs. 2. Connect the keyboard and mouse directly to the PC. Connecting to the monitor or other components that …
Configuration Sequence
- This section contains an overview of how to configure Remote PC Access when using the Remote PC Access type machine catalog. For information on how to create other types of machine catalogs, see the Create machine catalogs. 1. On-premises site only - To use the integrated Wake on LAN feature, configure the prerequisites outlined in Wake on LAN. 2. If a new Citrix Virtual Ap…
Features Managed Through The Registry
- Disable multiple user auto-assignments
On each Delivery Controller, add the following registry setting: HKEY_LOCAL_MACHINE\Software\Citrix\DesktopServer 1. Name: AllowMultipleRemotePCAssignments 2. Type: DWORD 3. Data: 0 - Sleep mode
To allow a Remote PC Access machine to go into a sleep state, add this registry setting on the VDA, and then restart the machine. After the restart, the operating system power saving settings are respected. The machine goes into sleep mode after the preconfigured idle timer passes. Aft…
Wake on Lan
- Integrated Wake on LAN is available only in on-premises Citrix Virtual Apps and Desktops and requires Microsoft System Center Configuration Manager (SCCM). Remote PC Access supports Wake on LAN, which gives users the ability to turn on physical PCs remotely. This feature enables users to keep their office PCs turned off when not in use, saving energy costs. It also enables re…
Troubleshoot
- Diagnostic Information
Diagnostic information about Remote PC Access is written to the Windows Application Event log. Informational messages are not throttled. Error messages are throttled by discarding duplicate messages. 1. 3300 (informational): Machine added to catalog 2. 3301 (informational): Machine … - Power management
If power management for Remote PC Access is enabled, subnet-directed broadcasts might fail to start machines that are on a different subnet from the Controller. If you need power management across subnets using subnet-directed broadcasts, and AMT support is not available, try the Wak…
More Resources
- The following are other resources for Remote PC Access: 1. Solution design guidance: Remote PC Access Design Decisions. 2. Examples of Remote PC Access architectures: Reference Architecture for Citrix Remote PC Access Solution.
Considerations
- While all the technical requirements and considerations that apply to Citrix Virtual Apps and Desktops and Citrix DaaS in general also apply to Remote PC Access, some might be more relevant or exclusive to the physical PC use case.
Deployment Considerations
- While planning the deployment of Remote PC Access, make a few general decisions. 1. You can add Remote PC Access to an existing Citrix Virtual Apps and Desktops and Citrix DaaS deployment. Before choosing this option, consider the following: 1.1. Are the current Delivery Controllers or Cloud Connectors appropriately sized to support the additional ...
Machine Catalog Considerations
- The type of machine catalog required depends on the use case: 1. Remote PC Access machine catalog 1.1. Windows dedicated PCs 1.2. Windows dedicated multi-user PCs. This use case applies to physical office PCs that multiple users can access remotely in different shifts. 1.3. Pooled Windows PCs. This use case applies to physical PCs that multiple random users can acc…
Linux VDA Considerations
- These considerations are specific to the Linux VDA: 1. Use the Linux VDA on physical machines only in non-3D mode. Due to limitations on NVIDIA’s driver, the local screen of the PC cannot be blacked out and displays the activities of the session when HDX 3D mode is enabled. Showing this screen is a security risk. 2. Use machine catalogs of type single-session OS for physical Lin…
Technical Requirements and Considerations
- This section contains the technical requirements and considerations for physical PCs. 1. The following are not supported: 1.1. KVM switches or other components that can disconnect a session. 1.2. Hybrid PCs, including All-in-One and NVIDIA Optimus laptops and PCs. 1.3. Dual boot machines. 2. Connect the keyboard and mouse directly to the PC. Connecting to the monitor or …
Configuration Sequence
- This section contains an overview of how to configure Remote PC Access when using the Remote PC Access type machine catalog. For information on how to create other types of machine catalogs, see the Create machine catalogs. 1. On-premises site only - To use the integrated Wake on LAN feature, configure the prerequisites outlined in Wake on LAN. 2. If a new Citrix Virtual Ap…
Features Managed Through The Registry
- Sleep mode
To allow a Remote PC Access machine to go into a sleep state, add this registry setting on the VDA, and then restart the machine. After the restart, the operating system power saving settings are respected. The machine goes into sleep mode after the preconfigured idle timer passes. Aft… - Session management
By default, a remote user’s session is automatically disconnected when a local user initiates a session on that machine (by pressing CTRL+ATL+DEL). To prevent this automatic action, add the following registry entry on the office PC, and then restart the machine. HKEY_LOCAL_MACHINE\…
Wake on Lan
- Remote PC Access supports Wake on LAN, which gives users the ability to turn on physical PCs remotely. This feature enables users to keep their office PCs turned off when not in use to save energy costs. It also enables remote access when a machine has been turned off inadvertently. With the Wake on LAN feature, the magic packets are sent directly from the VDA running on the …
Troubleshoot
- Monitor blanking not working
If the Windows PC’s local monitor is not blank while there is an active HDX session (the local monitor displays what’s happening in the session) it is likely due to issues with the GPU vendor’s driver. To resolve the issue, give the Citrix Indirect Display driver (IDD) higher priority than the gra… - Session disconnects when you select Ctrl+Alt+Del on the machine that has session managemen…
The session management notification controlled by the SasNotificationregistry value only works when Remote PC Access mode is enabled on the VDA. If the physical PC has the Hyper-V role or any virtualization-based security features enabled, the PC reports as a virtual machine. If the VD…
More Resources
- The following are other resources for Remote PC Access: 1. Solution design guidance: Remote PC Access Design Decisions. 2. Examples of Remote PC Access architectures: Reference Architecture for Citrix Remote PC Access Solution.