Learn the 3 ways you can access your Cogeco voicemail, such as by dialing 22# from your home phone. How to access your voicemail remotely Call forwarding To activate call forwarding from your home phone, dial *72 followed by the 10-digit number you want to forward your calls to.
Full Answer
How do I access my Cogeco voicemail?
There are three ways to access your Cogeco Voicemail: Option 1: Dial 22# from your home telephone. When you hear the welcome message, enter your password and follow the prompts. Option 2: Dial the ten digits of your home phone number and press * when you hear the welcome message.
How do I retrieve my messages from my Cogeco home phone?
To retrieve your messages from your Cogeco Home Phone, dial 22#. Enter the password you selected when you activated your voicemail and set your personal options. You can control how you listen to messages by fast forwarding, rewinding, pausing and more. You can also find out the date and time your messages were left.
How do I contact Cogeco customer support?
You can also send us an e-mail at phone.support@cogeco.com or, if you are more comfortable, you can phone us at 611 from your phone or call our toll-free Customer Support number at 1-800-665-3131. Thank you for entrusting your important calls to us.
What are the Cogeco home phone features?
Cogeco Home Phone features 14 This feature automatically prevents your name and number from being displayed on all outgoing calls. However, this feature does not affect how your number and information are seen when making 911 calls. This feature lets you block future incoming calls from the last number that called your phone.
What happens if your voicemail is full?
If your Voice Mail is full, you won't be able to receive any new messages until some are deleted.
How long can voice mail be?
Your Voice Mail can hold up to 20 messages total (new and saved combined). The maximum length of a message is 2 minutes.
How to change number of rings before voicemail?
Changing the number of rings before your Voice Mail picks up. By default, your calls will be sent to your Voice Mail after 5 rings. To reduce or increase this number, dial 23# and follow the verbal instructions. Good to know: If you set the number of rings to "0", your Voice Mail will be deactivated. This means if you don't pick up, your phone will ...
How much does Cogeco Security GO cost?
Download and upload speeds can vary with Internet traffic, remote peers, the customer’s network configuration, the use of wireless equipment and other factors. See details. All Internet packages include 2 free installations of Cogeco Security services for desktop and/or laptop computers. Cogeco Security GO with unlimited installations for computers, tablets and wireless devices is available at a regular price of $5.99/month. See details. Wi-Fi hotspots provide free and unlimited Internet access to Cogeco subscribers and limited access to non-Cogeco subscribers. See details. ULTRAFIBRE ®
What is on demand on Cogeco?
On Demand requires a subscription to the TV package containing the associated digital channel. Purchased movies remain available as long as the customer is subscribed to the Cogeco EPICO service and as long as the title remains available in the On Demand library. Rented movies are available for the duration indicated on the screen.
What is Cogeco EPICO?
Cogeco EPICO service provides combined access to Cogeco TV and Internet services with a subscription to Cogeco TV, an EPICO 4K Box and a minimum subscription to the UltraFibre 60 Unlimited Internet package with an AC Wi-Fi modem.
What is the ico app?
The EPICO app provides access to the TV channels included in the EPICO package to which the customer is subscribed. Some channels included in the EPICO package may not be available to watch out-of-home due to content rights restrictions. Viewing content is restricted to Canada.
How fast is Cogeco 1G?
Customers must meet the minimum system and equipment requirements to reach the advertised speeds. The UltraFibre 1Gig Unlimited package delivers up to 1 Gbps download speed to the home (broadband). Customers will obtain up to 1 Gbps of total download speed through the combination of multiple devices including at least one wired connection (Ethernet) combined with one or multiple wireless drive connection to Cogeco’s 1 Gig modem. Up to 940 Mbps download speed can be achieved when connecting to one personal Internet device with one wired connection (Ethernet).
How long are Epico recordings available?
Recordings are available for a maximum of 365 days or until the termination of your epico service, whichever is earlier. By default, older recordings will be automatically removed to match the number of hours in your block. Additional blocks of recording hours may be available to add with certain EPICO packages (up to 1000 hours of recording capacity).
Does Cogeco require a phone package?
Subscription to a Cogeco Home Phone package is required for all long distance plans. Limited to a list of countries predetermined by Cogeco. Additional minutes will be charged at the then current rate, per minute per country, applicable for the remainder of the month. See details. A fee of $0.95 per call for the use of the directory assistance (411) may apply, depending on the phone package.
How to contact Cogeco?
You can also send us an e-mail at phone.support@cogeco.com or, if you are more comfortable, you can phone us at 611 from your phone or call our toll-free Customer Support number at 1-800-665-3131.
How to retrieve messages from Cogeco phone?
To retrieve your messages from your Cogeco Home Phone, dial 22#. Enter the password you selected when you activated your voicemail and set your personal options. You can control how you listen to messages by fast forwarding, rewinding, pausing and more. You can also find out the date and time your messages were left. See your Set Up Guide for a full list of voicemail features.
How to access voicemail when away from home?
To do this, dial your home phone number from your mobile or a public phone. Press * when you hear the welcome message. When prompted, enter your voicemail password.
How long does voicemail store?
Your voicemail will also store your saved messages for up to 21 days. Accessing voicemail for the first time: To access and activate your voicemail for the first time, dial 22#. When you hear the welcome message, enter your temporary password (the last four digits of your phone number).
How does Cogeco 911 work?
In emergency situations, when you dial 911, your Cogeco Phone connects you directly to 911 Emergency Services for immediate assistance just like your previous phone service. Cogeco’s multifunction cable modem must not be moved or tampered with for as long as you subscribe to Cogeco Phone. This is necessary to ensure that 911 calls will be handed off to the 911 Emergency Call Centre serving your residence, and that the address provided to the 911 Emergency Call Centre from which you place the 911 call will correspond to the physical address registered in the 911 database, which is associated with your telephone number. You understand that any breach hereof may result in 911 Emergency services being unavailable. Emergency 911 Service will not work properly if you experience one of (but not limited to) the following situations with your Cogeco Phone: • A network service outage, failure of the multifunction cable modem • A power failure, once the multifunction cable modem uses up its backup power supply Directory Assistance services will help you find a telephone number. Simply dial 411 for any number in Canada or the U.S. or if you prefer, you can also get Directory Assistance from several public websites. Please note that depending on your package, additional charges may apply.
How to make international calls from home?
There are no PINs to remember or complicated instructions. For Caribbean countries, dial 1 + Area Code + Phone Number. For other international long-distance codes, dial 011 + Country Code + Area Code + Phone Number. Cogeco offers affordable and competitive pricing and all charges will appear on your monthly phone bill. For added security, you also have the option to block international calls. More details, such as current rates, can be found on our website.
How to forward calls on Cogeco?
To forward your calls remotely, you will need to use a remote access number (assigned 1-877 number) allowing you to call to access your Call Forwarding feature. Just dial your remote access number from any phone other than your Cogeco Phone. When you hear the welcome message, enter your Cogeco phone number and your password, then follow the prompts. To find out your remote access number (assigned 1-877 number), dial 24#from your Cogeco Phone and record this number for future use. With Three-way Calling, you can talk with two people on the same call, no matter where they are. You can also talk privately to one person until you’re ready to conference in your third party.
Activating and Setting Up The Service
- Using your Cogeco phone, dial 22# and enter your default password, which is the last 4 digits of your phone number, then select option 2from the menu. You'll then have access to the following personalization options: 1. Changing your greeting: Lets you set your Voice Mail greeting. 2. Changing your password:Lets you set your 4-digit PIN for accessi...
Changing The Number of Rings Before Your Voice Mail Picks Up
- By default, your calls will be sent to your Voice Mail after 5 rings. To reduce or increase this number, dial 23#and follow the verbal instructions. Good to know: If you set the number of rings to "0", your Voice Mail will be deactivated. This means if you don't pick up, your phone will ring continuously, without sending calls to your Voice Mail.
Deleting A Message
- If your Voice Mail is full, you won't be able to receive any new messages until some are deleted. 1. Even after they've been played, messages aren't deleted automatically. You have to press 7 at the end of the message to delete it from your mailbox. 2. The only time messages are deleted automatically is after 21 days. That is the length of time your saved messages will be stored. No…