Remote-access Guide

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by Ms. Maegan O'Keefe III Published 3 years ago Updated 2 years ago
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How do I access the Columbia network from a remote location?

Remote access to network files and administrative applications on the Columbia network via VPN and Citrix. Also known as VPN , Citrix , RDP, or XenApp. CUIT provides two methods to connect to the Columbia network from a remote location: VPN and Citrix . Please note: The Citrix software is also used by other groups at Columbia such as SIPA.

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Do I need to use a VPN or Citrix to access Columbia?

Most of Columbia’s systems can be accessed directly in your web browser without using VPN (virtual private network) or Citrix, freeing up licenses for other users. Columbia U Secure wi-fi eliminates the need to use VPN while on campus to access Columbia administrative resources.

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How does CUIT connect to Columbia?

CUIT provides two methods to connect to the Columbia network from a remote location: VPN and Citrix .

What is the best tool for when I go abroad?

Most countries allow open access to the Internet, allowing you to use applications in your browser directly, as well as VPN and Citrix, just like you would at home.

Can I use VPN to access off-campus Library resources?

No. The VPN service only provides access to on-campus resources. Off-campus Library resources can be requested via the Libraries website using your UNI and password.

Can I use Citrix to access my network files?

Yes, however CUIT strongly suggests that you use VPN to access your shared files. Citrix is not preferred because it is not designed or recommended for connecting to the University servers.

Can I use Citrix on Columbia University?

Most of Columbia’s systems can be accessed directly in your web browser without using VPN (virtual private network) or Citrix, freeing up licenses for other users. Columbia U Secure wi-fi eliminates the need to use VPN while on campus to access Columbia administrative resources. However, a few restricted administrative applications require the CUIT VPN. VPN is also is used to connect to shared files on the University network from a remote location. If you are a CUIT customer that pays for access to the Columbia Central Server, you can use CUIT Citrix to access certain applications and resources on the server. Before utilizing either remote access service, review the Columbia University Remote Access Policy for specific requirements and guidelines.

Can CUIT provide VPN access that allows me to get around China’s firewall?

No. Under recommendation from CUIT Security and the Office of General Counsel, CUIT does not provide the VPN access that would allow CU affiliates to visit Western sites while in China.

What is CUIT remote access?

CUIT provides technologies that enable all faculty and staff to accomplish their work-related tasks while working remotely at any time. Prior to using remote access tools, make sure your desktop or laptop is free of computer viruses, worms, bots, etc. Refer to the Columbia University Remote Access Policy in the Administrative Policy Library for specific requirements and guidelines.

Where is Columbia University?

Columbia University in the City of New York

What is Citrix connection?

With a Citrix connection, faculty and staff can access applications and shared data files hosted on the Columbia Central Server.

Can I access my Columbia email remotely?

Everyone at Columbia can securely access his or her Columbia email remotely using LionMail with a web browser. UNI login is required.

Can faculty access Citrix?

Faculty and staff can access Statistical, Financial, Human Resource, Course Management, Administrative, Enterprise Business Intelligence Solutions and Microsoft applications from off-campus.   Some applications are accessed via a web browser, some require a secure VPN connection to the Columbia network, and other require a secure Citrix connection to the Central Server.

Does rolm work on Columbia?

Rolm Phone users have several self-features including setting up call forwarding to Columbia extensions. Rolm Phone users may submit a ticketto the CUIT Service Desk to inquire about pricing for call forwarding to off-campus phone numbers, and the Service Desk will also be able to facilitate setting up the service.

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How to access my Columbia email?

Everyone at Columbia can securely access his or her Columbia email remotely using CubMail or any email client. To start CubMail, visit http://cubmail.cc.columbia.edu. UNI logon is required.

How to access voicemail messages on campus?

To access Phone Mail voicemail messages or to change outgoing greetings from off-campus: Dial your office telephone number (including area code and full 3-digit exchange, such as 1-212-854-xxxx), press 5, and enter your password.

Does CUIT have a call forwarding service?

Use CUIT's MyNetPhone (UNI logon required) tool to forward calls or make any other necessary changes.

Does Columbia University have an e-library?

The Columbia University Library offers a wide array of E-Resources, and has a dedicated page about how to access them from off-site.

Can I access PQRS remotely?

PQRS Access (Faculty and Staff) The CBS PQRS drives can all be accessed remotely, full information is available on ITG's Network Drive site. The two key pieces for remote access are that you must first connect to the University's Virtual Private Network (VPN), and this requires having Duo multi-factor authentication set up.

Can I use CBS remote desktop?

All such computers have a setting that prevents the desktop from going to sleep if it’s on, and this assures that you can access it from anywhere via Remote Desktop should you need to work from home. We recommend establishing a VPN connection before using Remote Desktop. Remote Desktop clients are natively available on any Windows computers , and can be freely downloaded on any Mac, iOS or Android device. To connect to your on-campus Windows PC with this you will need to login with both your UNI/password and Duo MFA . Please contact ITG if you require assistance.

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