Remote-access Guide

columbia st mary's remote access

by Raven Herman Published 2 years ago Updated 2 years ago
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Why choose Ascension Columbia St Mary's Hospital Milwaukee?

Because Ascension Columbia St. Mary’s Hospital Milwaukee is a tertiary care hospital, we can deliver care for the most advanced and specialized medical cases.

Does Columbia St Mary’s Hospital Milwaukee have urgent care?

Ascension Columbia St. Mary’s Hospital Milwaukee in Milwaukee, Wisconsin delivers tertiary specialty and 24/7 emergency care and walk-in appointments at our Urgent Care clinic. We provide advanced surgical care for serious and life-threatening injuries and illnesses.

How do I contact Madison medical affiliates or Ascension Columbia St Mary's?

For Madison Medical Affiliates clinic/physician services received on or after December 1, 2015, call 414-272-5775 For Ascension Columbia St. Mary's clinic/physician services received before December 1, 2015, call Monday - Friday, 8:00 a.m. - 6:00 p.m, 877-202-0752

How do I access the Columbia network from a remote location?

Remote access to network files and administrative applications on the Columbia network via VPN and Citrix. Also known as VPN , Citrix , RDP, or XenApp. CUIT provides two methods to connect to the Columbia network from a remote location: VPN and Citrix . Please note: The Citrix software is also used by other groups at Columbia such as SIPA.

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What is Ascension CSM?

Ascension CSM and Madison Medical Affiliates make accessing your health information from primary care visits, hospitalizations, and ED visits secure and easy to use with the latest technologies.

How to contact the Patient Portal?

If you have any problems with the Patient Portal or if you have questions about your account, support is available any time by calling 1-877-621-8014.

Tertiary Care

Because Ascension Columbia St. Mary’s Hospital Milwaukee is a tertiary care hospital, we can deliver care for the most advanced and specialized medical cases.

Stroke Care

If you or a loved one are experiencing symptoms of a stroke, every second counts. It's important to get to the right place, at the right time. The Ascension Columbia St. Mary’s Hospital Milwaukee Comprehensive Stroke Center is Milwaukee’s advanced stroke center, recognized as delivering the highest level of stroke care.

Recognitions

Recipient of Healthgrades® 'America's 250 Best Hospitals' Award™ for 4 Consecutive Years in a Row (2018-2021)

What time does CRC have?

CRC will have 24-hour coverage M-F, 0000 through 2300 and Saturday and Sunday from 0500 to 1530. Outside of these times, calls to the IS Service Desk will be routed to our CSM IS support team on a priority level, as they are done today.

What to do if Favorites Powerplans order is misrouted?

If despite using Favorites PowerPlans without pre-checked admission orders, you notice that orders are still being misrouted, please contact a Clinical Informatics team member or me. In order to research any such incidents we will need, Patient Name,FIN#, date of order, name of intended physician, and name of physician that received misrouted orders. HIM should also be contacted so that the order can be re-routed to the correct physician.

What is the CRC number?

The IS Service Desk phone number for any issue continues to be 414-326-2400.

Can a physician sign a paper permit?

Physicians no longer sign the paper procedural permit/consents.

Is Ascension Wisconsin a paper consent?

In order to ensure that we are compliant with The Joint Commission Patient Care Standards that govern safe practices regarding informed consent, Ascension Wisconsin developed a new Informed Consent policy. To support policy changes, on 3/1/18 changes were made to the paper consent permits. Also, new tools were implemented within the EHR for both Columbia St. Mary’s campuses. Changes are listed here.

Ascension Columbia St. Mary's Hospital Bill

Your account number, located on your statement, is required for online payments. Each statement must be entered as a separate payment. If you do not have your account number, or if your payment needs special attention, do not attempt to pay your bill online. Please call 877-202-0506.

Madison Medical Affiliate Bills

Your patient account number, located on your statement, is required for online payments. Each statement must be entered as a separate payment. All payments made will be applied to the oldest outstanding balance. If you do not have your account number or if your payment needs special attention, do not attempt to pay your bill online.

Hospital Services Pricing

Estimates provided are an estimate of charges for the procedure/service at Ascension Columbia St. Mary's hospitals without complications.

New Pre-Pay Program for Therapy Services

Don’t let rapidly changing healthcare insurance plans stop you from getting the physical therapy, occupational therapy or speech-language services you need. The Ascension Wisconsin Rehabilitation pre-pay program enables you to pay for services rendered with check, cash or credit card for a very affordable price.

Top 75 Charge Reports Pursuant to 2009 WI Act 146

Act 146 requires Ascension Columbia St.

MyHealth PROVIDER Portal Access

The MyHealth Provider Portal gives secure, read-only access to patient’s clinical information in Meditech, accessible from any browser/Internet connection.

New Provider Information

Please click the button below to complete the New Provider Information Form so we can add your provider to our hospital database.

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