Remote-access Guide

company with 20 users needs to provide remote access

by Kameron Schuppe Published 3 years ago Updated 2 years ago
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Should vendors use VPNs for remote network access?

While VPNs are ideal for employee remote network access, for a vendor, this type of access can be both limiting and frustrating. When using VPNs to access customer networks, vendors may get dropped off their own network and not be able to access their local knowledge-base or hard drive.

Do you need remote access to get your jobs done?

These were the road warriors, executives, and salespeople who traveled frequently and needed to work while on the road. Today, with high-speed Internet connectivity and the pervasive use of mobile devices, many employees and vendors routinely rely on remote access to get their jobs done.

Why do vendors use remote access tool licenses?

Since vendors don’t need constant access to your network, they often use one remote access tool license and share generic logins and passwords across technicians. This makes the credentials easy for hackers to guess. What’s more, the vendor’s ex-employees often retain remote access to your systems.

What do companies that offer remote work care about?

Companies that offer remote work care most about what team members produce--not whether they're in the same room together. And they trust their employees to do their best work even if no one's looking over their shoulders.

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How do companies do remote access?

You have two main options here – a VPN or the cloud. VPN – Virtual Private Network – You can restrict access so that employees must exclusively connect through a VPN, providing a direct, encrypted connection between their remote device and the main office server.

How do I allow remote access to everyone?

Windows 10: Allow Access to Use Remote DesktopClick the Start menu from your desktop, and then click Control Panel.Click System and Security once the Control Panel opens.Click Allow remote access, located under the System tab.Click Select Users, located in the Remote Desktop section of the Remote tab.More items...•

What do companies use for their employees to be able to access the network remotely?

Most commonly, remote workers will use a remote access VPN client to connect to their organization's VPN gateway to gain access to its internal network, but not without authenticating first.

Can multiple people remote into a computer?

Microsoft offers the Remote Desktop Protocol (RDP) in Windows Server to allow remote desktop connections for multiple users, and while most versions of Windows include a RDP client, only the Professional, Ultimate and Server editions of Microsoft Windows offer the RDP server to accept incoming connections.

How do I allow Remote Desktop Connection via Group Policy?

Navigate to Computer Configuration >> Administrative Templates >> Windows Components >> Remote Desktop Services >> Remote Desktop Session Host >> Connections. On the right-side panel. Double-click on Allow users to connect remotely using Remote Desktop Services.

What is Remote Desktop Users group?

By default, Liquid Web's Windows servers only allow the members of the administrators' group remote desktop access. However, the Remote Desktop Users group grants its members access to securely connect to the server through RDP (Remote Desktop Protocol) as well.

What is required for remote access?

Remote computer access requires a reliable internet connection. You'll need to activate or install software on the device you want to access, as well as on the device — or devices — you want to use to get that access.

What is remote access examples?

Accessing, writing to and reading from, files that are not local to a computer can be considered remote access. For example, storing and access files in the cloud grants remote access to a network that stores those files. Examples of include services such as Dropbox, Microsoft One Drive, and Google Drive.

What are the examples of remote user security policy best practices?

Best Practices For Remote Access SecurityEnable encryption. ... Install antivirus and anti-malware. ... Ensure all operating systems and applications are up to date. ... Enforce a strong password policy. ... Use Mobile Device Management (MDM) ... Use Virtual Private Network (VPN) ... Use two-factor authentication.More items...•

How many users can connect using remote desktop?

Currently RDP only allows 2 simultaneous connections at a time.

How many users can remote desktop into Windows 10?

twoNow your Windows 10 allows two (and more) remote users to use different RDP sessions simultaneously. The RDPWrap tool is supported in all Windows editions, so you can build your own terminal (RDS) server on any Windows device.

How many users can use TeamViewer at the same time?

On a Corporate license, up to 15 devices can be controlled simultaneously from one initiating device. Since a Corporate license can be used from 3 devices concurrently and each device can remotely control 15 devices, you can take control of 45 (3*15) devices at the same time on a corporate license.

How do I allow Allow Remote Assistance connections to this computer?

Right-click on the “This PC” ( or “My Computer”) icon on your desktop and then click Properties. On the left side of the System window, click Remote settings. In the “System Properties” window, go to the Remote tab and make sure the “Allow Remote Assistance connections to this computer” check box is checked.

What permissions do remote desktop users have?

By default, the Remote Desktop Users group is assigned the following permissions: Query Information, Logon, and Connect.

How do I give someone remote access to my Mac?

Allow a remote computer to access your MacOn your Mac, choose Apple menu > System Preferences, click Sharing , then select Remote Login. ... Select the Remote Login checkbox.If needed, select the “Allow full disk access for remote users” checkbox.Specify which users can log in:

Why can't I remote into another computer?

Go to the Start menu and type “Allow Remote Desktop Connections.” Look for an option called “Change settings to allow remote connections to this computer.” Click on the “Show settings” link right next to it. Check the “Allow Remote Assistance Connections to this Computer.” Click Apply and OK.

How to Enable Remote Desktop

The simplest way to allow access to your PC from a remote device is using the Remote Desktop options under Settings. Since this functionality was a...

Should I Enable Remote Desktop?

If you only want to access your PC when you are physically sitting in front of it, you don't need to enable Remote Desktop. Enabling Remote Desktop...

Why Allow Connections only With Network Level Authentication?

If you want to restrict who can access your PC, choose to allow access only with Network Level Authentication (NLA). When you enable this option, u...

How to allow remote access to PC?

The simplest way to allow access to your PC from a remote device is using the Remote Desktop options under Settings. Since this functionality was added in the Windows 10 Fall Creators update (1709), a separate downloadable app is also available that provides similar functionality for earlier versions of Windows. You can also use the legacy way of enabling Remote Desktop, however this method provides less functionality and validation.

How to connect to a remote computer?

To connect to a remote PC, that computer must be turned on, it must have a network connection, Remote Desktop must be enabled, you must have network access to the remote computer (this could be through the Internet), and you must have permission to connect. For permission to connect, you must be on the list of users. Before you start a connection, it's a good idea to look up the name of the computer you're connecting to and to make sure Remote Desktop connections are allowed through its firewall.

How to remotely connect to Windows 10?

Windows 10 Fall Creator Update (1709) or later 1 On the device you want to connect to, select Start and then click the Settings icon on the left. 2 Select the System group followed by the Remote Desktop item. 3 Use the slider to enable Remote Desktop. 4 It is also recommended to keep the PC awake and discoverable to facilitate connections. Click Show settings to enable. 5 As needed, add users who can connect remotely by clicking Select users that can remotely access this PC .#N#Members of the Administrators group automatically have access. 6 Make note of the name of this PC under How to connect to this PC. You'll need this to configure the clients.

Should I enable Remote Desktop?

If you only want to access your PC when you are physically using it, you don't need to enable Remote Desktop. Enabling Remote Desktop opens a port on your PC that is visible to your local network. You should only enable Remote Desktop in trusted networks, such as your home. You also don't want to enable Remote Desktop on any PC where access is tightly controlled.

Why is remote access important?

Software organizations where development engineers need to connect across multiple locations, small organizations lacking office-space, and large, enterprise organizations all want to offer the most flexible work options in order to attract high-ranking candidates and reap the rewards of having such a policy.

Why Is a Remote Access Policy Necessary?

The numerous types of mobile devices and the different ways to connect pose challenges for the IT department. Devices can include cell phones, tablets, laptops, and any other device a remote worker relies on to conduct business. They can be company owned and secured, personally owned and authorized by a Bring Your Own Device (BYOD) policy, or a combination. Each class of device has its own set of security challenges. According to the National Institute for Standards and Technology’s Guidelines for Managing the Security of Mobile Devices in the Enterprise, “…Security controls available for laptops today are quite different than those available for smartphones, tablets, and other mobile device types.” Since different devices demand different controls, the policy has to detail what is allowed, compliant, and secure. The policy should answer the following questions:

What Is Remote Access?

Remote access is any connection made to an organization's internal network and systems from an external source by a device or host. Remote locations can be almost anywhere in the world, from the employee’s home to an off-site office, hotels, transportation hubs, and cafes.

What Problems Arise Without a Remote Access Policy?

Therefore, consequences for misuse can also be clearly outlined to compel compliance and appropriate precautions for data use and access. Elements such as firewalls, connectivity guidelines, personal use restrictions, and antivirus updates can help IT prevent both malicious and accidental loss and disruption of corporate information assets. The remote access control policies also provide protections for confidentiality, intellectual property, and information compliance.

What is telecommuting?

“Telecommuting,” a term coined in the 1970s, has experienced explosive growth in today’s era of mobile connectivity. Now called distributed offices, remote work, telework, mobile work, smart work, and work shifting, many people are finding flexibility and increased productivity conducting business away from a centralized office environment. Researchers have long studied the benefits of remote work - from the successes that remote work had on traffic reduction during the 1984 Los Angeles Olympics to the 2016 findings by a Gallup survey on the increased hours for remote work.

What percentage of people work remotely?

According to research conducted by Gallup, 43 percent of workers in the U.S. worked remotely at least some of the time in 2016. Remote workers report higher job satisfaction and flexibility, experience fewer distractions and interruptions, and are more productive. Companies experience less absenteeism, less stress on office accommodations, and realize greater employee retention. A recent New York Times article found that finance, insurance, real estate, and transportation were most likely to have and support remote work (retail and education were least likely candidates). The trend is only increasing: the 2016 Gallup poll also found that those who work remotely log more hours away from the office than was reported in their 2012 findings. Not only are people logging more hours, but remote workers are saving money when it comes to commuting costs and businesses are saving on office space expenses.

What is unauthorized access policy?

Even if the employee provides their own equipment, laptop, or mobile device, the policy dictates and enforces the minimum-security requirements necessary. The policy can also provide determinations on who is allowed remote access, the level of access, and penalties for misuse.

Why is remote access important?

It is essential for these individuals to have safe, anytime, anywhere access to corporate networks and services.

What are the risks of remote access?

Many potential risks accompany vendor remote access —from introducing malware into your systems to technical and business dangers.

What percentage of Verizon network intrusions exploited weak or stolen credentials?

According to Verizon’s Data Breach Investigation Report, “76 percent of network intrusions exploited weak or stolen credentials.” Since vendors don’t need constant access to your network, they often use one remote access tool license and share generic logins and passwords across technicians. This makes the credentials easy for hackers to guess. What’s more, the vendor’s ex-employees often retain remote access to your systems.

How many factor authentication is required for a network?

For optimum protection and a clean audit trail, require everyone who accesses your network to use unique credentials and at least two-factor authentication. This will make it harder for a hacker to successfully use stolen vendor credentials.

What is the Telework Enhancement Act?

The Telework Enhancement Act requires federal agencies to have policies to govern and promote teleworking. Between teleworkers and vendors, we are challenged to enable secure access for increasingly large and diverse workforces, while simultaneously dealing with smaller budgets and tightening compliance mandates.

Why add layered authentication through MFA?

Add layered authentication through MFA to reduce account sharing among third parties. Some of the most significant data breaches of the last decade, like Target and Home Depot, could have been stopped with this simple step.

What happens if you give access to an outsider?

Recognize that granting system access to an outsider lowers your security level to that of the external provider. If they lack strong security controls, they become your weakest link. If a hacker compromises their system, that partner can become a backdoor into your environment .

Why is remote access important?

To successfully implement remote access in your company, it is necessary to balance the needs and desires of employees against the needs and desires of the business. Most employees these days want the comfort, flexibility, and freedom of working from any location using their preferred mobile device, while companies need a scalable, easy-to-use solution that allows them to retain control and to secure access to company data.

What is remote access?

1. Remote access should be available from any device or browser. Because the concept of remote desktop access is based on the idea of giving employees’ the ability to work from any variety of devices that are available at their current location, your solution for remote desktop access should not place unnecessary restrictions on ...

Should remote desktop access be complete?

It should be a complete solution. Most obviously — and importantly — your remote desktop access solution should actually provide a solution to your remote desktop needs. Look for one product that provides the complete functionality your business needs, so that you will not need to mix and match multiple products from an assortment ...

Is remote desktop easy to deploy?

It should be easy to deploy. While your tech team can cope with deployment issues more easily than end users can , you should still look for a solution where the backend is easy to deploy. Remote desktop access requires initial installation and configuration to set up servers, roles, and applications.

Is remote desktop access secure?

It offers high levels of security. One of the biggest concerns about remote desktop access is often data security, with data potentially exposed during transit over the internet and on unprotected devices. The remote access tool should provide its own security features and also allow you to use your existing VPN and IPsec services.

Can you be an expert on all devices?

While your team members can develop an expertise in the remote desktop access solution, it is virtually impossible to be an expert on all combinations of devices and operating systems — and they should not be required to be one.

Should every employee have the same permissions?

Not every employee who has remote access should have the same permissions and privileges. Your remote access solution should allow you to set customised permissions and controls according to work roles and for individual employees. Because employee turnover and company growth can mean constant change, user administration should be as straightforward as possible.

What is remote access VPN?

What is a remote access VPN? Businesses use remote access VPNs to establish a secure connection between their network and the devices used by remote workers. Once connected, employees are able to access the resources on the network just as if their devices were physically plugged in at the office.

Which companies offer free online collaboration?

In an effort to help ease this transition, a number of tech companies, including Google, Microsoft, LogMeIn, Cisco and others, have begun offering free or upgraded access to their online collaboration tools .

What are the advantages of remote access VPN?

Another advantage of remote access VPNs is that they provide companies with an affordable way to secure data sent by offsite employees. The initial investment needed to set up a remote access VPN is minimal and they can easily be scaled as a company grows and this is especially true if a VPN service provider is used.

Why is VPN important for business?

The most important benefit though is data security. When an offsite employee sends data through a VPN, it is encrypted, so even if a hacker is able to intercept that data, they won’t be able to use it. This is particularly important if an employee accesses their companies’ network using public Wi-Fi while traveling because traffic sent over these networks is usually not encrypted.

How does a NAS work?

Users connect to the NAS over the internet in order to use a remote access VPN. In order to sign in to the VPN, the NAS requires that users provide valid credentials. To authenticate these credentials, the NAS uses either its own authentication process or a separate authentication server running on the network .

What is a network access server?

A network access server could be a dedicated server or it might be a software application running on a shared server. Users connect to the NAS over the internet in order to use a remote access VPN. In order to sign in to the VPN, the NAS requires that users provide valid credentials. To authenticate these credentials, the NAS uses either its own authentication process or a separate authentication server running on the network.

Why do businesses use VPNs?

Businesses use remote access VPNs to establish a secure connection between their network and the devices used by remote workers. Once connected, employees are able to access the resources on the network just as if their devices were physically plugged in at the office.

What is the biggest thing to think of in terms of having a relationship with a vendor?

The biggest thing to think of in terms of having a relationship with a vendor is that it only takes one for something to go wrong. A vendor is frequently seen as the path of least resistance for a bad actor to get into a network or multiple networks. Let’s look at the best practices associated with third-party remote vendor access.

What is desktop sharing?

Desktop sharing support tools, on the other hand, are designed for remote support of end-user desktops. While desktop sharing is great for desktops, customers often create a bottleneck in the remote vendor access process. The end-user has to surrender control of their machine and allow indirect access, or the customer has to get to ...

Is a user account shared?

User accounts aren’t shared and every action is tied to an individual – helping ensure accountability and compliance. The platform restricts access to specific machines and ports on the customer side while leaving the technician connected to their own network.

Why do companies offer remote work?

While remote work used to be offered by some companies as a way to offer a more flexible lifestyle to their employees , it has now become the norm for most businesses. 🔎 With strong communication skills, you can easily improve communication in the workplace.

Where do remote workers go to work?

Some remote workers, a few days a week go to work to a local coffee shop or travel to the office to have that important connection with their colleagues.

How often should remote employees get together?

Getting together in person once or twice a year to discuss the future of the company and strengthen team relationships is crucial for remote employees to feel connected.

Why do you need to make remote employees your brand ambassadors?

In order to increase involvement and engagement of your remote employees, you can make them your brand ambassadors.

Why should remote workers make sure their work environment is tidy before starting work?

To avoid distractions and less of productivity, remote workers should make sure their work environment is tidy before starting work.

How many sick days do remote workers get?

For remote workers, a number of days spent on sick leave is lower. T he SOHO report tells us that remote workers, on average, take 2.4 sick days per year, compared to 2.6 days on average for office workers.

How many people complete their tasks faster than fixed work?

According to research, 39% of people working from home complete their tasks faster than those in fixed workplaces.

What do companies care about when they offer remote work?

Companies that offer remote work care most about what team members produce--not whether they're in the same room together. And they trust their employees to do their best work even if no one's looking over their shoulders.

How many people does 10up have?

Web design and development consulting service 10up describes their 120+ person team as "one big happy family"--a family that's distributed worldwide and stays connected with Slack, Google Hangout, and plain old text.

How many employees does Automattic have?

"Automatticians" work from anywhere they want, and their current team of nearly 500 employees are located in over 50 countries. So how do they do it? Automattic Happiness Engineer Andrew Spittle shared with us:

How to geek?

How-To Geek is an online tech magazine created by geeks for geeks. There are few tech subjects this instructional site hasn't covered in depth and in easy-to-understand language. The team is also completely remote.

What is Arkency consulting?

Arkency is a consulting agency that builds business software, trains programmers, and produces books and webinars. They're always hiring talented coders who communicate well and can prioritize their work (both invaluable skills for remote workers ).

Is GitLab a community project?

In fact, it's used by programmers in Fortune 500 companies such as IBM and other organizations, including NASA. GitLab is also a community project. The fully remote company has staff located in three continents.

Can you work remotely on Slack?

Companies as large as Microsoft and as fast-growing as Slack allow team members to work remotely, if needed. But that could lead to missing out on a remote environment's best benefits. With no headquarters or corporate offices, completely remote teams keep everyone on the same playing field, avoiding the unequal balances of power that can easily arise if some of the team still works in the office.

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