Remote-access Guide

compliant remote access

by Mr. Logan Volkman Published 2 years ago Updated 1 year ago
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How to maintain a compliant remote access strategy

  • Multi-factor authentication. All remote access sessions should be authenticated as or before they start. Multi-factor...
  • Session encryption. Remote access sessions should be encrypted end-to-end. The minimum encryption level to look for is...
  • Remote access log and PCI-DSS compliance. Establishing compliance may require...

Best HIPAA-compliant remote access software
  • LogMeIn Pro.
  • TeamViewer.
  • Splashtop.
  • ConnectWise Control.
  • SecureLink.
Apr 10, 2020

Full Answer

What is remote access requirements?

Remote computer access requires a reliable internet connection. You'll need to activate or install software on the device you want to access, as well as on the device — or devices — you want to use to get that access.

Is RDP HIPAA compliant?

Windows Remote Desktop Protocol can be used for remote access, but RDP is not HIPAA compliant by default.

What are the types of remote access?

The primary remote access protocols in use today are the Serial Line Internet Protocol (SLIP), Point-to-Point Protocol (PPP), Point-to-Point Protocol over Ethernet (PPPoE), Point-to-Point Tunneling Protocol (PPTP), Remote Access Services (RAS), and Remote Desktop Protocol (RDP).

Is TeamViewer HIPAA compliant?

HIPAA Compliance TeamViewer provides remote access, remote support, and online collaboration capabilities with the level of security and privacy necessary for organizations to remain HIPAA compliant.

Is VPN HIPAA compliant?

For many businesses, a Virtual Private Network (VPN) is one of the best and easiest ways to implement network security, protect data transmission, provide encryption and meet other HIPAA compliance requirements that secure electronic Protected Health Information (ePHI).

Is VNC HIPAA compliant?

Deploy at scale while keeping sessions safe with vigorous protection options and authentication tools that give you complete control. RealVNC is HIPAA compliant – find out more.

What is the purpose of remote access?

Remote access enables remote users to access files and other system resources on any devices or servers that are connected to the network at any time. This increases employee productivity and enables employees to better collaborate with colleagues around the world.

What is remote access explain with example?

Remote access refers to the ability to access a computer, such as a home computer or an office network computer, from a remote location. This allows employees to work offsite, such as at home or in another location, while still having access to a distant computer or network, such as the office network.

What is remote access security?

Secure remote access refers to any security policy, solution, strategy or process that exists to prevent unauthorized access to your network, its resources, or any confidential or sensitive data. Essentially, secure remote access is a mix of security strategies and not necessarily one specific technology like a VPN.

Is LogMeIn HIPAA compliant?

Yes, LogMeIn says that it is HIPAA compliant, and a signed business associate agreement (BAA) is available for corporate customers. LogMeIn is remote-access software that falls under the “technical safeguards” category of the Health Insurance Portability and Accountability Act (HIPAA).

Can you be hacked through TeamViewer?

If you are using TeamViewer, then beware and make sure you're running the latest version of the popular remote desktop connection software for Windows.

Is TeamViewer FIPS compliant?

TeamViewer is not Federal Information Processing Standards (FIPS) 140-2 compliant.

What are remote devices?

Remote Device means any device acceptable to us from time to time that provides for the capture of images from Items and for transmission through the clearing process.

What are the benefits of remote access?

Here, we discuss the most common flexible working benefits that can be supported by your remote access strategy.A more productive workforce. ... Better talent acquisition. ... IT support from anywhere. ... Improved security for remote workers. ... Lower overhead cost. ... Business continuity planning.

Setting controls on vendor access

Network managers should always know who has access to patient information, the extent of that access, and how long it’s available. Third-party vendor access should have tight restrictions that limit time, scope and job function.

Secure remote access is essential to HIPAA compliance

The point of access is often the weak link in data security, and regularly the weakest point is vendors’ access to a larger hospital system network. A secure remote access platform eliminates many common gaps and poor third-party vendor practices that lead to data exposure and regulatory breach and can help you identify vulnerable vendors.

Standard Remote Access

The VPN Client is desktop software that secures traffic between a remote computer and Commonwealth IT resources. All data is encrypted, and Multi-Factor Authentication is used to securely authenticate and identify users.

CJIS Approved Remote Access

For Criminal Justice, Law Enforcement and Public Safety Agencies that are required to meet FBI CJIS Security standards, EOTSS offers a Windows-based and Apple iOS-based client for connectivity to access CJIS data and systems. All data is encrypted, and a PKI (public key infrastructure) certificate is used to ensure unique identity of the user.

Template deployment

Organizations can choose to deploy this policy using the steps outlined below or using the Conditional Access templates (Preview).

Create a Conditional Access policy

The following steps will help create a Conditional Access policy to require devices accessing resources be marked as compliant with your organization's Intune compliance policies.

Known behavior

On Windows 7, iOS, Android, macOS, and some third-party web browsers Azure AD identifies the device using a client certificate that is provisioned when the device is registered with Azure AD. When a user first signs in through the browser the user is prompted to select the certificate.

The problem with always-on remote access programs

Assuming that your end user devices contain or access sensitive information, any remote access or remote administration tool you install needs to be highly secure.

What can we use for remote management to do help desk support?

For Windows shops, connecting with Remote Desktop using domain credentials, using the corporate network or across a VPN, should be totally fine. Even better if you have multi-factor enabled.

What about tools for when my user is locked out?

The easiest solution is to have a unique local recovery account pre-assigned to each computer. It should have a unique user name with a password that is unique, complex, and long (16+ chars). No one in your organization (not even your admins) should know the credentials under normal circumstances.

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Multi-Factor Authentication

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All remote access sessions should be authenticated as or before they start. Multi-factor authentication refers to the use of two or more separate methods for validating your identity. This could be as simple as username and password as the first factor, and a one-time validation code or key-chain that gets sent to your ema…
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Session Encryption

  • Remote access sessions should be encrypted end-to-end. The minimum encryption level to look for is 128-bit, though 256-bit will give you a higher level of protection and may be mandated for industry compliance.
See more on realvnc.com

Remote Access Log and PCI-DSS Compliance

  • Establishing compliance may require that you demonstrate log and audit history of everyone who has accessed your network remotely. This is often one of the first things an investigator will ask for during a review or if a breach has occurred. Log and audit records are an essential part of your compliance strategy. Not just for GDPR, but for a varie...
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Granular Access Rights

  • Ideally your remote access software should give you fine-grained control over each user’s access rights. You should be able to give each user the appropriate privileges they need, and to control the devices they can access through some type of group or management structure.
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GDPR and Your Remote Access Policy

  • Privacy is perhaps the most crucial remote access related issue in your quest to achieve compliance with GDPRor other regulations. Are you clear about how you handle and process the data that is captured during remote sessions? If you’re using remote access software, data about your sessions will likely be collected for logging purposes. Information such as IP address, local …
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Remote User Interfaces

  • Here, deliberate and controlled limitations need to be considered. For example, if a technician is accessing a desktop remotely with the intention of assisting in configuring the printer, they should only have access to the necessary data required to fulfill the task, not the wider network of information. With due diligence and robust internal procedures, efforts to maintain regulatory co…
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