Remote-access Guide

computer remote access scams

by Derrick Conn Published 2 years ago Updated 2 years ago
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There are several types of this scam but they tend to follow a similar pattern, like these examples:

  • Someone calls you saying they're from a well known business or organisation. ...
  • The caller says there is something wrong with your computer or internet connection. ...
  • They will probably use technical language to scare or intimidate you into following their instructions.

More items...

In a remote access scam, a scammer attempts to persuade you into giving them remote control over your personal computer, which allows the scammer to con money out of you and steal your private information.

Full Answer

What is an remote access scam?

Remote access scams try to convince you that you have a computer or internet problem and that you need to buy new software to fix the problem.

What happens when you get a call from a computer scammer?

The caller will request remote access to your computer to ‘find out what the problem is’. The scammer may try to talk you into buying unnecessary software or a service to ‘fix’ the computer, or they may ask you for your personal details and your bank or credit card details.

How big is the problem with computer scams?

Over 70% of these computer scams originate via a phone call, and 82% of losses are against victims aged 65 and over. How big is the problem? In Australia, remote access scams are now the sixth largest scam type.

How do computer scams affect the elderly?

Once given permission to take over the computer, the scammer is able to steal personal and financial information which can later be used to defraud the victim. Over 70% of these computer scams originate via a phone call, and 82% of losses are against victims aged 65 and over.

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What is remote access scams?

Remote access scamming occurs when targets are contacted via phone, text or email by a scammer falsely claiming to be from a familiar company, such as a bank, telco, software company or government agency.

What happens when a hacker gets remote access to my computer?

Using remote access software outside of a local network can also enable hackers to execute brute force attacks by trying to decode weak passwords and codes. Once they gain access to your system, they'll be able to acquire information that can result in a major security incident.

What happens if you give a scammer access to your phone?

By having your cell number, a scammer could trick caller ID systems and get into your financial accounts or call financial institutions that use your phone number to identify you. Once the scammer convinces your carrier to port out your number, you may never get it back. Scam porting is a big problem for phone owners.

Can a scammer access my bank account?

Yes, this is possible. Identity theft was the number one reported type of fraud in 2020 [*], according to the FTC. When scammers gain access to your personal information by phishing, for example, they can do one or more of the following: Gain access to your bank account and spend or transfer all your money.

Can someone access my PC remotely without me knowing?

"Can someone access my computer remotely without me knowing?" The answer is "Yes!". This could happen when you are connected to the internet on your device.

Can someone remotely access my computer when it's off?

Without appropriate security software installed, such as anti-malware tools like Auslogics Anti-Malware, it is possible for hackers to access the computer remotely even if it is turned off.

Can a scammer get your info if you call back?

“It's the concept that people think may have missed an important call.” At the very least, answering the phone or calling back makes you vulnerable to future scams, says Eva Velasquez, CEO and president of Identity Theft Resource Center.

What can a scammer do with my email and phone number?

This scam, also known as port-out or SIM splitting fraud, allows criminals to hijack your cellphone number. Once they have your number, the bad guys can clean out your financial accounts, confiscate your email, delete your data and take over your social media profiles.

What can hackers do with your email address?

It may give them information they need to steal money or uncover other personal information that can then be sold on the web. They can also mine your contacts list to send out phishing emails and/or malware to compromise even more accounts or defraud the people you know!

What type of information would a scammer want?

Fraudsters need just three pieces of personal information to steal your identity, most of which can be found on your Facebook profile. All it takes is your name, date of birth and address for fraudsters to steal your identity and access your bank accounts, take out loans or take out mobile phones in your name.

Can someone hack your bank account with your name and email?

Your online bank accounts can also be a major target for hackers, especially if you use your email address as a login for those, too. And, needless to say, once a hacker has access to those, your money is in serious jeopardy. “This is one of the biggest risks you'll face from an email hack,” Glassberg says.

Can a scammer do anything with my bank name?

Armed with your name and the account number, a thief can gain access to the account, then transfer the money out. If you receive paper statements, either keep them under lock and key or shred them regularly.

Can hackers see your computer screen?

Researchers at DEF CON say computer monitors can be hacked to actively snoop on you, covertly steal data and even manipulate what you see on the screen. The list of ways we can be spied upon seems nearly endless, but you can add one more to that list: active screen snooping via your vulnerable monitor.

What can hackers do remotely?

They can target any of the data stored there remotely. Passwords, SSNs, bank account details, text messages, photos—almost anything can get into the hands of the bad guys if you aren't careful enough and well-protected.

What is a remote access scam?

Remote access scams are a unique scenario where victims are socially engineered to provide remote access to their computer via a legitimate remote access tool such as TeamViewer, LogMeIn, Go-To-Meeting, or a similar remote desktop software.

How big is the problem?

In Australia, remote access scams are now the sixth largest scam type. As of September, the total reported losses via the ACCC are $4.7 million, yet this only represents reported losses. We can safely assume that total losses run well into the tens of millions per annum.

What is the impact on victims?

From a trust and emotional perspective, all victims are materially impacted by scams. From a loss perspective, the amounts can vary from a few thousand dollars to someone's entire life savings. Different banks have different approaches in terms of reimbursing customers — that is, at what stage is the bank liable for protecting the customer vs.

How can we protect victims?

Dubbed the “call that could wipe out your life savings,” four in ten consumers have not heard of remote access scams. Protection begins on the front lines, and raising awareness about these scams with consumers and businesses is a starting point.

What can banks do to detect remote access scams?

Most authentication and fraud prevention solutions rely on known device and IP location parameters to measure fraud risk. While these controls can be effective, RATs, by design, circumvent traditional fraud detection tools that look for the presence of malware, bots, and blacklisted devices, or IP addresses.

Why would a criminal want my personal information?

There are many uses that an online criminal has for your personal information. Unfortunately, none of them are good news.

Protect yourself from identity theft with these top tips

Always be wary of calls that you receive from people claiming to represent official organisations. Scammers know that this is a great way to get people to share personal information that they can then use for their own purposes. Aside from following this golden rule, there are a range of other strategies you can use to protect yourself online:

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What Is A Remote Access Scam?

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Remote access scams are a unique scenario where victims are socially engineeredto provide remote access to their computer via a legitimate remote access tool such as TeamViewer, LogMeIn, Go-To-Meeting, or a similar remote desktop software. Once given permission to take over the computer, the scamme…
See more on biocatch.com

How Big Is The Problem?

  • In Australia, remote access scams are now the sixth largest scam type. As of September, the total reported losses via the ACCC are $4.7 million, yet this only represents reported losses. We can safely assume that total losses run well into the tens of millions per annum. The losses are on the rise as well, with September 2020 representing a new record, with over $1.1 million lost and in e…
See more on biocatch.com

What Is The Impact on Victims?

  • From a trust and emotional perspective, all victims are materially impacted by scams. From a loss perspective, the amounts can vary from a few thousand dollars to someone's entire life savings. Different banks have different approaches in terms of reimbursing customers — that is, at what stage is the bank liable for protecting the customer vs. the victim being responsible. However, th…
See more on biocatch.com

How Can We Protect Victims?

  • Dubbed the “call that could wipe out your life savings,” four in ten consumers have not heard of remote access scams. Protection begins on the front lines, and raising awareness about these scams with consumers and businesses is a starting point. There is a lot of great work being done in this space by entities such as Scamwatch and UK Financeas well as by the banking industry it…
See more on biocatch.com

What Can Banks Do to Detect Remote Access Scams?

  • Most authentication and fraud prevention solutions rely on known device and IP location parameters to measure fraud risk. While these controls can be effective, RATs, by design, circumvent traditional fraud detection tools that look for the presence of malware, bots, and blacklisted devices, or IP addresses. Instead of relying on static controls, BioCatchuses machin…
See more on biocatch.com

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