Remote-access Guide

cooper health remote access

by Kristoffer Keebler Published 1 year ago Updated 1 year ago
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What is coopercare link?

Welcome to CooperCare Link CooperCare Link is an efficient web-based tool for doctors and other medical professionals. It offers access to Cooper University Health Care and your patients’ medical records.

What is co-Cooper University health care?

Cooper University Health Care is the leading provider of health services, medical education & clinical research in Southern New Jersey & Delaware Valley PA. Cooper University Health Care | Southern NJ & Delaware Valley PA Skip to main content COVID-19 Information

What will I be able to do with coopercare?

You will be able to view your patients’ medical records as well as receive email alerts that an update to your patients’ medical records has occurred. You will also be able to upload information about your patient for Cooper physicians to access. Skip to primary navigation Skip to main content CooperCare Link Welcome to CooperCare Link Log In

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What is myCooper?

myCooper ( http://my.cooperhealth.org) is a secure, online tool that connects you to your electronic medical record (EMR) from the privacy of your home at any time, day or night. The information is encrypted, which means it is stored in such a way that it can only be unscrambled after you enter the correct password.

How to communicate with physician office staff?

Communicating with your physician’s office staff for non-urgent matters is as simple as sending an e-mail — but even more secure .

What is Cooper EAP?

Assistance is available 24-hours a day in crisis situations. For example, Cooper EAP can provide immediate telephone counseling when employees are suffering from acute mental illness and need to obtain appropriate medical evaluation and treatment. The EAP can also intervene in cases where employees are suffering from intense reactions to situational stress, mental health problems, or to alcohol/drug abuse. In situations where a traumatic event has occurred on the job (e.g. robbery, accident, death, or suicide), Critical Incident Stress Management (CISM) services are available. These services help employees cope with the event and assist in mitigating any long-term adverse effects.

How to contact EAP?

You can contact the EAP by calling 856.342.2280 or e-mailing HREAP@cooperhealth.edu.

What is an EAP program?

Early resolution of personal problems is in the best interest of both the employee and the employer. Our broad brush program is designed to encourage your employees and management staff to be proactive. We accomplish this by offering professional, short-term solution-focused counseling, professional development coaching, and mediation for workplace conflict, management consultation, and community resource referrals to employees who are experiencing personal or work-related dilemmas BEFORE work performance becomes impaired. Employees are educated about the positive benefits of the EAP and encouraged to be proactive and seek assistance on their own before problems begin to affect their work. Management is educated about the EAP and encouraged to use the program as a management tool in detecting and attempting to correct unsatisfactory work performance. Our EAP will work closely with your management staff to help clarify their role in identifying behavioral symptoms of emotional distress and making an appropriate referral to the EAP when work performance is deteriorating.

How to refer a drug abuse patient to a community health service?

The first step is to have a Cooper EAP substance abuse professional conduct an evaluation. Then, if a medical problem is detected, an appropriate referral is made. Such referrals may include sending the patient to community health services. In every case, treatment is closely monitored to ensure the maximum benefit to the employee while, at the same time, controlling costs. “Back to work” sessions with the employee and his/her supervisor, as well as “return to work contracts” between the company and the employee, are provided. When necessary, the EAP’s substance abuse professional acts as an intermediary with the various organizations involved. All drug and alcohol cases are monitored for one year following treatment.

What is EAP policy development?

Policy Development- In conjunction with your management team, the EAP will assist in developing policies specific to the needs of your company as well as review existing policies you may currently have on record:

What is an EAP training?

The EAP conducts a training course designed to educate supervisory personnel how to refer a troubled employee to the EAP.

What is EAP in the workplace?

Our EAP offers a full array of services to help you and your employees when troubles begin to negatively impact work performance. Troubles can range from personal issues outside of the workplace to conflict between co-workers and relationships with management.

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