Remote-access Guide

costar dvr remote access software

by Deion Ullrich Published 2 years ago Updated 1 year ago
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How do I purchase a costar video system?

Start the process of buying Costar Video Systems by filling out the form below or call 888-694-STAR. Thank You!

How do I login to the DVR from outside the network?

The default username is admin and the password is admin. Click login, then you will see the page of your Web Service. To access the DVR from outside the network or externally, the steps will be the same but the IP address will be your external IP address.

Why did I call costar support?

I called this morning for COSTAR support because a program update was successful on my terminal but my other 3 terminals would not process the update. I got assistance from Jim and he was very knowledgeable and pleasant to deal with.

How do I book an appointment online with costar?

COSTAR V4.6 – Online Appointment Booking COSTAR’s new Online Appointment Booking feature extends your existing web site by fully integrating your COSTAR Appointment Scheduler. Insert the Appointment Booking link into your website and your Customers can immediately book appointments online.

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Our Partners

This is just a quick note to express my gratitude towards Costar. On Tuesday, our main computer died. We then had to buy a new computer. COSTAR’s service team spent hours and got everything up and running perfectly!! I can’t say how much I appreciate all their time and effort, if not for them I would still be pulling my hair out.

COSTAR is pleased to announce direct integration to Robert Thibert Inc

COSTAR Version 4.8.0.470 Breaking News Edmonton, Alberta — (September, 2018) https://costarsoftware.ca COSTAR Computer Systems is pleased to announce the launch of a new Integration partner. Founded in 1976, Entreprise Robert Thibert Inc. is Canada’s leader in vehicle accessories distribution.

COSTAR is very pleased to announce Identifix Direct-Hit integration

COSTAR Version 4.8.0.60 Breaking News Edmonton, Alberta — (February 8, 2018) https://costarsoftware.ca/ COSTAR Computer Systems is pleased to announce integration with Identifix Direct-Hit. This new one-way integration will save you time throughout the automotive repair process, with tools for diagnostics, estimates and repairs.

Introducing COSTAR Mobile! Your easy to use Digital Vehicle Inspection system providing increased productivity and profitability

COSTAR Version 4.7.2.300 Breaking News – New Product Announcement! COSTAR Mobile for IOS (Apple) and Android (Samsung) devices! Edmonton, Alberta — (January 5, 2018) https://costarsoftare.ca COSTAR Computer Systems is pleased to announce the launch of COSTAR Mobile, Digital Vehicle Inspection system, fully integrated with COSTAR’s shop management software for single and multi-location tire and auto service […].

COSTAR is pleased to announce fully integrated text and picture messaging

COSTAR Version 4.7.2.300 Breaking News Edmonton, Alberta — (January 5, 2018) https://costarsoftware.ca/ COSTAR Computer Systems is pleased to announce fully integrated text messaging. The new add-on messaging feature is available NOW to all COSTAR customers.

COSTAR is pleased to announce direct integration to Distribution Stox

COSTAR Version 4.7.2.300 Breaking News Montreal, Quebec — (January 5, 2018) https://costarsoftware.ca/?lang=fr COSTAR Computer Systems is pleased to announce the launch of a new Tire Integration partner. Distribution Stox customers using COSTAR can now take advantage of this all new integration.

COSTAR is pleased to announce direct integration to Tire Country

COSTAR Version 4.7.2.300 Breaking News Edmonton, Alberta — (January 5, 2018) https://costarsoftware.ca COSTAR Computer Systems is pleased to announce the launch of a new Tire Integration partner. Tire Country customers using COSTAR can now take advantage of this all new integration.

How to access DVR from outside network?

The default username is admin and the password is admin. Click login, then you will see the page of your Web Service. To access the DVR from outside the network or externally, the steps will be the same but the IP address will be your external IP address.

How to know if your DVR is on the same network as your home network?

First, you must review your network scheme to identify if your DVR or IPC (IP camera) is within the same network scheme as your Home/Office Network. There are a few ways to identify your network by simply going to the “Command Prompt” in your Windows PC.

Do I need to pay attention to IP addresses when adding a DVR?

Now when adding a DVR/NVR, or even IP cameras, you need to pay close attention to the IP addresses that are being used by other devices in that network. This is due to the fact that if you assign an IP address to the DVR, NVR or IP camera that is already being used by a computer (hard wired or wireless), printer, ...

Can I access my DVR from my router?

Make sure you access the DVR while you are not inside the location as the DVR, due to the fact that many routers will not allow you to access internal devices from within the network using the external IP Address. I hope these steps will guide you through setting up your Network devices and DVR for remote access.

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