Remote-access Guide

cprs remote access not working

by Otho Reichel V Published 2 years ago Updated 2 years ago
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How to contact Citrix?

Is there a remote access desk for Option 6?

About this website

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How do I get remote access from the VA?

You may request remote access by visiting the Remote Access Self Service Portal ( only available while on VA's internal network). Please note the Self-Service Portal is only accessible from within the VA network, it is not externally accessible.

Can I log into my VA email from home?

You can sign in to VA.gov with any of these 4 accounts: Login.gov. ID.me. My HealtheVet. DS Logon.

What is PIV exemption?

1. If a user's PIV card is lost, damaged, or malfunctioning, the user may contact ESD at (855) 673-4357 to remedy the problem. 2. Once ESD verifies the identification of the user, the user will be granted a 14-day exemption.

What is remote access portal?

These portals emphasize security, protection, and privacy of intranet resources. The architecture of Secure Remote Access is well suited to these types of portals. Secure Remote Access software enables users to securely access intranet resources through the Internet without exposing these resources to the Internet.

Is VA website down?

Check all va.gov outages. Va.gov is UP and reachable by us.

Is the VA Ebenefits website down?

Check all ebenefits.va.gov outages. Ebenefits.va.gov is UP and reachable by us.

Can you fly with a PIV card?

Travelers will begin seeing new signs at airports nationwide in the coming weeks to remind people that REAL ID-compliant licenses or other acceptable forms of ID, such as a valid passport, federal government PIV card or U.S. military ID, will be mandatory for air travel beginning on October 1, 2020.

Who gets a PIV card?

Who gets a PIV Card? All BIE federal employees (Title 5 & Title 25) are required to have an active PIV Card. In addition, contractors may occasionally require a PIV Card on a case-by-case basis. If you have a contractor who may require a card, contact your servicing Personnel Security Specialist.

Why do I need a PIV card?

Ultimately, your USAccess PIV credential will enable you to gain access to buildings and systems for which you are authorized. Without a PIV credential, you may not be able to enter certain buildings, or will need to be registered as a guest.

What is a remote access code?

What is a remote access code? It is a code or a password that a user enters to gain access to a private network or server. It is a form of authentication that either permits or blocks an access attempt from entering a corporate system. A remote access code is important for businesses that use remote access technology.

What do you need for remote access?

Remote computer access requires a reliable internet connection. You'll need to activate or install software on the device you want to access, as well as on the device — or devices — you want to use to get that access.

Can someone control my computer remotely?

For any attacker to take control of a computer, they must remotely connect to it. When someone is remotely connected to your computer, your Internet connection will be slower. Also, many times after the computer is hacked, it becomes a zombie to attack other computers.

How do I activate my VA email?

Select either Sign in with DS Logon or Sign in with My HealtheVet. Enter your existing DS Logon or My HealtheVet credentials to continue. The next page will notify you that an ID.me account will be created. Enter the email address you'd like to use for your ID.me account, and select Continue.

Is there an app for VA?

What is the VA app store? Many veterans don't know that an app store just for veterans exists. But this app store features apps for iPhone and Android devices that veterans can use for appointment scheduling, gathering information and resources, and even connect with medical professionals and pharmacists.

What is Dmhs mail portal?

Direct Upload is a secure and fast way to submit Veterans' claims and supporting material to VA's Intake Center.

How do I access my HealtheVet?

Accessing My HealtheVet can be at home or through public access like a library or Internet cafe. Computers may also be available to Veterans at your local VA Medical Center. Contact the My HealtheVet Coordinator at your local VA Medical Center for questions and/or assistance.

Login Page | Veterans Affairs

The .gov means it’s official. Federal government websites often end in .gov or .mil. Before sharing sensitive information, make sure you're on a federal government site.

Computerized Patient Record System (CPRS) Setup Guide - Veterans Affairs

Computerized Patient Record System (CPRS) ii June 2021 Setup Guide Revision History Date Patch Page Change Project Manager Technical Writer

A Quick and Dirty Guide to Lesser Known Things about CPRS

For IV K, Mg, Ca repletion, item 8 in Meds Inpatient Quick Orders . Using this menu, you can also find Narcotics, Heparin, and Insulin under “33 High alert

VA Remote Access Information | DigitalVA

What is CAG? CAG stands for Citrix Access Gateway and its purpose is to provide remote access from a personal PC (non-GFE equipment).The Citrix Access Gateway provides access to a virtual desktop and basic applications like email and Teams as well as the most used applications by VA end users.

Remote VA Access

Exemption from PIV-only group •To use MobilePASS, you cannot be in the “POA” or “PIV-only-access” group. (If in that group you must use a PIV card both

How to request remote access VA?

You may request remote access by visiting the Remote Access Self Service Portal ( only available while on VA's internal network).

How to enable TLS 1.1?

To enable TLS within Internet Explorer: Select ‘Tools’, then ‘Internet Options’, then the ‘Advanced’ tab. Enable the checkbox for ‘Use TL S 1.1’ (found towards the end of the list).

What is a rescue GFE?

RESCUE GFE provides a security posture check and ensures VA data is encrypted from the end device into the VA trusted network. Prior to the device connecting and being allowed onto the VA trusted network the system is checked for multiple security baselines.

How to disable automatic server selection in VPN?

In the VPN tab of the setting screen, uncheck Enable automatic server selection. Close the settings.

What devices interfere with WiFi?

Make sure there are no obstructions around the router, and it’s not near items that may interfere with the WiFi signal, including walls, furniture, metal surfaces, Bluetooth devices, other electronic equipment (e.g., TVs and computers), appliances (e.g., refrigerators and microwaves).

Is VA responsible for non-VA websites?

This page includes links to other websites outside our control and jurisdiction. VA is not responsible for the privacy practices or the content of non-VA Web sites. We encourage you to review the privacy policy or terms and conditions of those sites to fully understand what information is collected and how it is used.

Does RESCUE GFE support Windows 10?

This software is installed on all GFE laptops prior to being provided to the user. Currently RESCUE GFE supports Windows 7, Windows 8, Windows 10 and MAC OSX.

How to request remote access to VA?

Go to the VA home page (open Internet Explorer on a VA computer-this should be the home screen) Look at the links under the “Top Facility Resources” column on the webpage and click on “Remote Access Request” From there, click on “Self Service Portal” at the top of the page to “Request Access” for Remote Access.

Does MobilePassapp generate activation codes?

The phone’s MobilePASSapp will now generate an Activation Code.

Is RDC slow on iPad?

Starting RDC is slow, and there are keyboard mapping issues with Citrix and iPad (in the RDC dialog on iPad, click on “Options” and be sure ‘apply windows key combinations’ is set to ‘local computer’ or ‘this computer’).

When to alert CPRS?

Alert all CPRS users: At least one-two weeks before your production installation date , remind your CPRS users that CPRS is coming and that they need to be familiar with the software functionality that will impact them. Offer additional training classes. West Palm Beach administered competency tests to all their users to assess their understanding of how the software functions. An example of a competency test is included with this checklist.

What is CPRS software?

CPRS provides clinicians, managers, support staff, researchers, and others an integrated patient record system. VISTA software for Pharmacy, Lab, Radiology, Allergy Tracking, Consults, Dietetics, Progress Notes, Problem List, Scheduling, MAS (A/D/T), Kernel, FileManager, Vitals, PCMM, PCE, TIU, ASU and Clinical Lexicon packages was written or modified to support and communicate with CPRS. OE/RR was completely re-written. Together, these clinical components of VISTA provide a single interface for physicians to manage patient care and records, as well as an efficient means for others to access and use patient information.

What is version 1.0 of CPRS?

Version 1.0 of CPRS (both the GUI and List Manager versions) requires many of the same planning and set-up steps as OE/RR 2.5. Most of the set-up applies to both user interfaces. If you implemented OE/RR 2.5, most of the work you did for 2.5 can be converted with the utilities developed for CPRS. The Pre-installation patch (OR*2.5*49) helps you convert menus, quick orders, and parameters for conversion.

Devices

Select the instructions for your device to learn how to install the remote access software and connect to the CPS network.

CPS Windows Computer

Select these instructions if you are using a CPS-issued Windows computer.

Non-CPS Windows Computer

Select these instructions if you are using a non-CPS/personal Windows computer.

Non-CPS Mac Computer

Select these instructions if you are using a non-CPS/personal Mac computer.

Using Your PIV Card

Before you get started, make sure your Windows machine has all patches and hotfixes applied.

Things to be aware of

Chrome and Edge may attempt to open the last site you went to based on the browser settings. To prevent this issue, please change this setting to open a New Tab page (preferred) or a specific page when you open a new browser window.

Why is coverage in residency such bullshit?

Once again I'm asked to cover a weekend because someone wants to go to a wedding, and I already have plans. Chief is saying that my event can be done anytime (I want to go out with my friends from out of town) and that the wedding is not. I said she is already scheduled to work, I was not. They are unwilling to pull some other people due to studying for boards, trips, etc and figure I'm the path to least resistance. I'm just sick of this. Why can't people just work when they are supposed to. Or at least offer to pay me for my trouble. I feel like this never happens in any other job.

Can you log into CPRS remotely?

One does not simply log in remotely to CPRS... you must have a 2 hour conversation with tech support, at least five distinct user names and passwords, and a home card reader in order to do so. Only the strong are able to accomplish the feat a second time.

Is CPRS disabled?

It's disabled. Like most good things with CPRS they disabled it. The only thing you can do now is a remote PIV card reader.

How to contact Citrix?

In addition, Enterprise Help Desk assistance for Citrix can be obtained by calling (855) 673-4357 or Teletypewriter (TTY) Relay Number: (844) 224-6186.

Is there a remote access desk for Option 6?

There is no longer a specialty remote access desk (where Option 6 used to take you) or the ability to open tickets via email.

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