Remote-access Guide

cvmbs it remote access

by Mohammad Ledner IV Published 2 years ago Updated 1 year ago
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What is the difference between the cvmbs service desk and Moodle?

CVMBS Moodle Instance – This service provides access to the CVMBS Moodle Site. CVMBS Service Desk Portal – This service gives users access to review their existing work orders as well as the ability to create new work orders. It allows for communication with your technician and a way to provide feedback.

What is Vava remote access information?

VA Remote Access Information. A resource for employees to connect remotely using Cisco AnyConnect VPN (also referred to as RESCUE) or the Citrix Access Gateway (CAG). If you are experiencing problems connecting, please contact the Enterprise Service Desk at 855-673-4357 (TTY: 1-844-224-6186).

How do I download a survey tool for cvmbs?

A desktop version can be downloaded and installed on CVMBS computers from the ZENWorks App Launcher. Qualtrics – Qualtrics is a preferred tool for campus surveys because it meets stringent information security requirements not found in most free online survey tools.

How do I contact remote access support?

If you have a general question, you may find your answer under the Help tab on this site, or you may send an email to remoteaccess@ccf.org to receive a response within one business day.

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How to request remote access VA?

You may request remote access by visiting the Remote Access Self Service Portal ( only available while on VA's internal network).

How to disable automatic server selection in VPN?

In the VPN tab of the setting screen, uncheck Enable automatic server selection. Close the settings.

How to maintain relationships with team members and managers?

Maintain relationships with team members and managers through agency approved tools; such as Skype, Teams, or Slack. Share calendars with team members.

Is VA responsible for non-VA websites?

This page includes links to other websites outside our control and jurisdiction. VA is not responsible for the privacy practices or the content of non-VA Web sites. We encourage you to review the privacy policy or terms and conditions of those sites to fully understand what information is collected and how it is used.

Is PIV card reader site specific?

Today, the distribution of PIV card readers is site-specific. We are discussing the possibility of alternative distribution methods. If distribution processes or procedures change, we will provide updated instructions.

How to access CSU network?

Off Campus Network Access 1 Secure remote access to the CSU network is provided by the Secure Gateway (also called SSL VPN ). Users can connect from any web browser. 2 For security reasons, many of the resources on the CSU network are blocked from the Internet at the border router. CSU faculty, staff, students, and associates may gain access to these blocked resources by connecting using the Secure Gateway. More information on Border Router Filtering. 3 Connecting to CSU through the web using secure.colostate.edu or through the Pulse Secure Client application will now require a second factor authentication with Duo. For more information and to register devices please see our page on Two Factor Authentication.

Why is CSU blocked?

For security reasons, many of the resources on the CSU network are blocked from the Internet at the border router. CSU faculty, staff, students, and associates may gain access to these blocked resources by connecting using the Secure Gateway. More information on Border Router Filtering.

How to protect your computer from viruses?

Practice safe computing. Run antivirus software (like Microsoft’s System Center Endpoint Protection, or Microsoft Security Essentials for home users). Run periodic virus scans of external disks, your hard drive, and downloaded files. Keep your antivirus product up to date.

Can you use Malwarebytes on a CSU computer?

We’ve been advised by the cybersecurity company Malwarebytes that there may be unlicensed installations of their Malwarebytes anti-malware software on CSU-owned systems. Unless departments or units have purchased a valid license for Malwarebytes, it should be removed from all machines that are being used in support of university business. In addition, Malwarebytes should not be registered on any computer using an @colostate.edu email address unless a license has been purchased.

Does CSU have an antivirus?

For Personally Owned Computers: CSU does not centrally support an antivirus client for faculty, staff or students to use on personal devices. Microsoft’s free version for Windows Vista and 7 is called Microsoft Security Essentials; Windows 8 and 10 have a built-in antivirus component called Defender. For Mac OS, there are good-quality free products such as ClamAV and Sophos.

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