Remote-access Guide

davita falcon remote access

by Jo Jones Published 2 years ago Updated 2 years ago
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Where can I Reset my Password for my DaVita?

Forgot Password? © 1997 - 2019 Copyright DaVita Inc. All rights reserved. 2000 16th Street, Denver, CO 80202 Click here if you forget your username or password and need to reset it. Your password is expired.

What is the DaVita portal?

An intuitive and powerfully simple tool that centralizes all of your DaVita IT destinations into a single location. Accessible anywhere you have internet, no VPN required. Available for DaVita credentialed physicians only.

Where is the DaVita office located?

© 1997 - 2019 Copyright DaVita Inc. All rights reserved. 2000 16th Street, Denver, CO 80202 Click here if you forget your username or password and need to reset it. Your password is expired. Click here to reset it

Is CKD EHR available for DaVita physicians?

Available for DaVita credentialed physicians only. Combining Epic’s best in KLAS technology and DaVita’s clinical focus in chronic kidney disease, CKD EHR provides physicians with the technology to empower their practice and focus on their patients.

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CKD EHR by Epic

Combining Epic’s best in KLAS technology and DaVita’s clinical focus in chronic kidney disease, CKD EHR provides physicians with the technology to empower their practice and focus on their patients.

Designed for Nephrology

DaVita Physician Solutions was created and perfected through our affiliation with DaVita Kidney Care. Born out of a vision to support physicians, DaVita Physician Solutions meets the demands and unique challenges that physicians face when caring for patients with complex conditions.

Who has the right to make modifications to the Falcon Service?

e. Updates. Company has the right, from time to time, to make modifications to the Falcon Service. Company will deliver to Physician reasonable advance notice of any material modifications.

What is Falcon service?

The “Falcon Service” means (i) the Silver service level of the Falcon electronic health record service for medical practices, or (ii) such other Falcon service level and ancillary services set forth on a Service Order, all as may be updated by Company from time to time.

How long does Falcon Physician Silver service last?

For Physicians using the Falcon Physician Silver service level, this TOS (i) is effective on the date accepted by the Physician and continues until terminated; and (ii) can be terminated for convenience by Company. For all other Falcon Services: (i) the term of this TOS will be effective on the effective date as set forth in the Service Order; (ii) either party may terminate the Service Order and TOS in the event the other party commits a material breach and fails to cure such breach within thirty (30) days of receiving notice; and (iii) can be terminated for convenience by Company. If a Service Order is terminated during the initial twelve (12) month period for any reason, the Parties will be prohibited from entering into another agreement for the Falcon Service prior to the passing of the first anniversary of the effective date of such Service Order. The following provisions survive expiration or termination of this TOS: 1 (f), 3, 5, 6, 7, 9, and 10. Upon any termination of this TOS, Physician will discontinue all use of the Falcon Service and immediately return all Company Confidential Information in its possession to Company or, at Company’s option, destroy all such Confidential Information, including all copies or partial copies thereof and certify thereto.

What does a physician do with Falcon?

Physician represents, warrants and covenants, that Physician: (i) will use the Falcon Service solely i n accordance with this TOS, the current User Documentation , Company’s then current Acceptable Use Policy, any and all terms of use indicated on Falcon websites, and if applicable, the Service Order; (ii) will provide and maintain all computer and network equipment necessary to access and use the Falcon Service; (iii) will be solely responsible for inputting and retrieving data from the Falcon Service, for the accuracy and adequacy of information and data furnished for processing, and for the accuracy and adequacy of any attestation, statement, or data furnished to a government entity or other payer entity as part of a request for payment, or in response to an audit or any other information request or order; (iv) will be solely responsible for and take full responsibility for (1) any decision with regard to the appropriateness of patient treatment, (2) the use of information provided by the Falcon Service in patient care, (3) the care and well-being of Physician’s patients, and (4) the validity or reliability of information retrieved from the Falcon Service; (v) will comply with all applicable laws; (vi) will promptly provide Company with all necessary access to records, and will make available to Company all necessary Physician personnel to enable Company to perform the Services in a timely manner; (vii) does not possess and has not obtained software, items or services equivalent to those provided under this TOS and/or Service Order; and (viii) has not received any loans from Company to finance Physician’s payment obligations, if any, under a Service Order.

How often does Falcon Service need to be inspected?

Company has the right, upon three (3) business day’s prior notice, to inspect any of Physician’s premises and to access the Falcon Service during normal business hours, to verify that it is being used and protected as specified herein. Within ten (10) business days of reasonable request by Company, which request will occur no more frequently than every six (6) months during the Term hereof, Physician will provide a current list of Authorized End Users to Company.

What happens if a physician cannot access Falcon?

If Physician is unable to access the Falcon Service for an unreasonable amount of time, as accurately evidenced by Physician, and determined by Company, due to an unreasonable failure caused solely by Company, Company may, at Company’s sole and absolute discretion , provide Physician with certain service credits.

Can a physician use a third party interface?

Physician may from time to time request that Company connect to a third party’s software and/or system (“Interface”). Subject to the terms of this TOS, if Company agrees, at its sole discretion, to license such Interface to Physician as evidenced in an applicable Service Order, Company grants, and Physician accepts, a limited, non-exclusive, non-assessable, user license for a certain number of LBPs, as outlined in the applicable Service Order, to use the Interface. All right, title, and interest in the Interface and any updates, upgrades or modifications thereof, are the exclusive property of Company. Physician will not lease, loan, resell for profit, distribute or otherwise grant any rights in the Interface in any form to any other party. Physician shall obtain from individual patients any and all consents, authorizations or other permissions that may be necessary or required by any applicable federal or state laws, including HIPAA, in order for Company and the third party software and/or system company to receive, access, transmit, maintain, analyze or otherwise use and/or disclose the data as contemplated under this TOS and applicable Service Order, and/or for Company to fulfill its obligations under this TOS and applicable Service Order (collectively, “Authorizations”). Physician represents and warrants to Company and the third party software and/or system company that (a) it has included in its Notice of Privacy Practices that it may disclose protected health information for treatment, payment and healthcare operations purposes, and (b) it has obtained, and will obtain any and all Authorizations required under this Section. Physician shall indemnify, defend and hold harmless Company and the third party software and/or system company and their respective shareholders or members, directors, officers, employees or agents from and against any and all claims, causes of action, liabilities, losses, damages, penalties, assessments, judgments, awards or costs, including reasonable attorneys’ fees and costs, arising out of, resulting from or relating to any breach by Physician of its representations and warranties or obligations under this Section.

How to find former patients in OneView?

The search field returns active patient records but former patients can be located by clicking “ View Former Patients ” at the bottom right of the results. The Former Patient tab under Patients will list former patients that have at least one documented encounter in OneView in the past 90 days. You must attest once per login that you are viewing protected health information.

Does OneView automatically put you in a relationship with other providers?

Unlike Falcon Silver, OneView won’t automatically put you in a practice relationship with other providers in your practice. To allow other providers in your practice to care for patients assigned to you, pay attention to the following.

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