Remote-access Guide

deaconess multicare remote access citrix

by Fredrick Upton Jr. Published 2 years ago Updated 1 year ago
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Which Citrix Virtual Desktops licenses are supported by remote PC access?

For on-premises deployments, Remote PC Access is valid only for Citrix Virtual Apps and Desktops Advanced or Premium licenses. Sessions consume licenses in the same way as other Citrix Virtual Desktops sessions. For Citrix Cloud, Remote PC Access is valid for the Citrix Virtual Apps and Desktops Service and Workspace Premium Plus.

How to manage multiple users with remote access to Citrix Workspace?

Install the Citrix Workspace app on each client device that accesses the office PC. Multiple users with remote access to the same office PC see the same icon in Citrix Workspace app. When any user remotely logs on to the PC, that resource appears as unavailable to other users.

How do I access the Deaconess system?

To access the system, employees will use the same username and password to clock time or view your paystubs If you are seeking out other opportunities within Deaconess and are interested in transferring departments or positions, please search through our list of current job postings.

What employee services does Deaconess offer?

Employee Services Employee Services include Employee Wellness, Deaconess Clinic LIVE (Free Video Visits), Employee Assistance Program, 24-hour Nurse Triage Line and Deaconess Children’s Enrichment Center. You can also schedule find links to Find a Doctor, Deaconess Family Pharmacy, MyChart, and Screening Mammograms.

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COVID-19 clinical information, policies and procedures

We welcome the opportunity to partner with you in caring for your patients.

Access to education & training, online tools and resources

The For Providers section is where both community and employed MultiCare providers have access important information like educational & training information, online tools, and resources.

Philanthropy at MultiCare

Our MultiCare providers support MultiCare’s mission every day. Many also choose to give back through donations to MultiCare Foundations. Learn more about philanthropic events and opportunities to get involved.

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What is remote access in Citrix?

Remote PC Access is a feature of Citrix Virtual Apps and Desktops that enables organizations to easily allow their employees to access corporate resources remotely in a secure manner. The Citrix platform makes this secure access possible by giving users access to their physical office PCs. If users can access their office PCs, they can access all the applications, data, and resources they need to do their work. Remote PC Access eliminates the need to introduce and provide other tools to accommodate teleworking. For example, virtual desktops or applications and their associated infrastructure.

When does the remote user have preference over the local user?

By default, the remote user has preference over the local user when the connection message is not acknowledged within the timeout period. To configure the behavior, use this setting:

How many times does a VDA need to register?

The VDA must register at least once before the PC can be woken up using the integrated Wake on LAN feature.

What does VDA do when it is remote?

If the VDA detects that it is running on a virtual machine, it automatically disables Remote PC Access mode. To enable Remote PC Access mode, add the following registry setting:

What is Wake on LAN?

With the Wake on LAN feature, the magic packets are sent directly from the VDA running on the PC to the subnet in which the PC resides when instructed by the delivery controller. This allows the feature to work without dependencies on extra infrastructure components or third-party solutions for delivery of magic packets.

How to allow remote access to go into sleep mode?

To allow a Remote PC Access machine to go into a sleep state, add this registry setting on the VDA, and then restart the machine. After the restart, the operating system power saving settings are respected. The machine goes into sleep mode after the preconfigured idle timer passes. After the machine wakes up, it reregisters with the Delivery Controller.

How to stop remote user session?

By default, a remote user’s session is automatically disconnected when a local user initiates a session on that machine (by pressing CTRL+ATL+DEL). To prevent this automatic action, add the following registry entry on the office PC, and then restart the machine.

How to reconnect Citrix Storefront?

Select the Stores node in the left pane of the Citrix StoreFront management console and, in the Actions pane, click Configure Store Settings. Select Advanced Settings and check or uncheck Allow session reconnect.

How to turn off user subscriptions in Citrix?

In the Actions pane, click Configure Store Settings > User Subscriptions to toggle the user subscriptions feature off or on.

What is Storefront in Citrix?

StoreFront contains a configuration to disable workspace control reconnect in the Store Service for Citrix Workspace app. Manage this feature by using the StoreFront console or PowerShell.

Where is the Stores node in Citrix?

Select the Stores node in the left pane of the Citrix StoreFront management console and, in the results pane, select a store. In the Actions pane, click Configure XenApp Services Support.

What command turns Workspace control reconnect on or off?

Then the PowerShell command Set-DSAllowSessionReconnect turns Workspace control reconnect on or off.

What does "disable user subscriptions" mean?

Choose Disable user subscriptions (Mandatory Store) to make all applications published to the users available on the Home screen without users subscribing to them. Their subscriptions are not deleted and they can recover them if you re-enable the feature.

What is workspace control?

Workspace control enables applications to follow users as they move between devices. This allows, for example, clinicians in hospitals to move from workstation to workstation without having to restart their applications on each device.

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