Remote-access Guide

dell netextender client remote access service error

by Lambert McCullough Published 2 years ago Updated 2 years ago
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Netextender failed to start because one of required windows services - Remote Access Connection Mangager (RasMan) service - was not running. Click Network and Internet, click Network and Sharing Center, and then click Set up a connection or network. To check that, do the following: Type ' Allow Remote Desktop Connections ' in Start Menu.

Reboot the PC and try connecting again. Uninstall the existing NetExtender Client, delete the C:\Program Files (x86)\SonicWall folder and its contents, and Update the WAN Miniport Drivers.May 25, 2021

Full Answer

How do I troubleshoot netextender that won't open?

Navigate to Windows Service manager under Control Panel > Administrator Tools > Services. Look for the Remote Access Auto Connection Manager and Remote Access Connection Manager to see if those two services have been started. If not, set them to automatic start, reboot the machine, and install NetExtender again.

How to fix Dell SonicWall SRA netextender adapter not installed?

Navigate to Device Manager and check if the Dell SonicWALL SRA NetExtender Adapter has been installed successfully. If not, delete the adapter from the device list, reboot the machine and install NetExtender again. Navigate to Windows Service manager under Control Panel > Administrator Tools > Services.

How to fix remote access auto connection manager is not working?

RESOLUTION: 1 Make Sure the PC has an Internet connection and Windows Server is up to date. ... 2 Go to Services and find Remote Access Auto Connection Manager and Remote Access Connection Manager Services and start them manually. 3 Reboot the PC and try connecting again. More items...

Why is my sslvpn session disconnecting after I connect to NX?

Verify your account to enable IT peers to see that you are a professional. If you install the NX client on Win10, you may get a RAS error (remote access service) that immediately disconnects your SSLVPN session after you connect. To fix this, you must manually kill the svchost.exe process that is tied to the RAS service.

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How do I fix NetExtender service is not responding?

Navigate to Windows Service manager under Control Panel > Administrator Tools > Services. Look for the Remote Access Auto Connection Manager and Remote Access Connection Manager to see if those two services have been started. If not, set them to automatic start, reboot the machine, and install NetExtender again.

What is an RAS error?

If you install the NX client on Win10, you may get a RAS error (remote access service) that immediately disconnects your SSLVPN session after you connect. To fix this, you must manually kill the svchost.exe process that is tied to the RAS service. You can confirm this by opening up services.

How do I restart Windows Remote Desktop Service?

To ensure that the service is running, type Get-Service iphlpsvc at a Windows PowerShell prompt. To enable the service, type Start-Service iphlpsvc from an elevated Windows PowerShell prompt. To restart the service, type Restart-Service iphlpsvc from an elevated Windows PowerShell prompt.

What is NetExtender client?

SonicWall's SSL VPN NetExtender allows you to provide easy and secure access to Windows and Linux users. This transparent software enables remote users to securely connect and run any application on the company network.

How do I update my NetExtender?

The NetExtender VPN Windows client will be automatically updated after upgrading the firmware the next time it connects, only if it was initially installed from the Virtual Office Portal by clicking on the NetExtender icon or if the administrator downloaded and installed the .exe file located under the NetExtender | ...

How do I remove NetExtender from registry?

Please use the Netextender clean up tool to Uninstall the Netextender and clear all registry entry of the Netextender on the machine.Run the Netextender cleanup tool with Admin rights.Reboot the machine after running the cleanup tool.

How can I tell if RDP is running?

Check the status of the RDP protocol on a remote computerFirst, go to the Start menu, then select Run. ... In the Registry Editor, select File, then select Connect Network Registry.In the Select Computer dialog box, enter the name of the remote computer, select Check Names, and then select OK.More items...•

What is the RDP service name?

TermServiceRemote Desktop ServicesOther namesTerminal ServicesOperating systemMicrosoft WindowsService nameTermServiceTypeRemote desktop softwareWebsitedocs.microsoft.com/en-us/windows/win32/termserv/terminal-services-portal2 more rows

How do I enable routing and remote access service?

Right-click the server, and then click Configure and Enable Routing and Remote Access to start the Routing and Remote Access Server Setup Wizard. Click Next. Click Remote access (dial-up or VPN) to permit remote computers to dial in or connect to this network through the Internet.

Is NetExtender a VPN?

NetExtender is an SSL VPN client for Windows or Linux users that is downloaded transparently and that allows you to run any application securely on the company's network. It uses Point-to-Point Protocol (PPP). NetExtender allows remote clients seamless access to resources on your local network.

How does VPN client get IP address while connecting from home?

Where does it get this virtual IP address? You won't get it from your Local DHCP Server, and you won't get it from the DHCP server on the remote network either. The VPN Server has it's own pool of IP Addresses just for VPN clients, and the VPN Server has a spot to configure the DNS info given to remote VPN clients.

Why does my SonicWALL NetExtender keeps disconnecting?

NetExtender has been disconnected for one of the following reasons: There was a break in the network connection. The connection was idle for longer than the configured idle timeout. Your user account was logged out of the SSL VPN portal.

How do I press Ctrl Alt end in Remote Desktop?

On the Remote Desktop, select “Start“. Type “osk“, then open the “On Screen Keyboard“. Press “Ctrl” and “Alt” on the physical keyboard, then select “Del” on the osk window.

How do you fix this computer can't connect to the remote computer?

Top reasons for 'remote desktop can't connect to the remote computer' errorWindows update. ... Antivirus. ... Public network profile. ... Change your firewall settings. ... Check your permissions. ... Allow remote desktop connections. ... Reset your credentials. ... Verify the status of RDP services.More items...•

How do I unfreeze my Remote Desktop?

CTRL+ALT+END: Reboots the remote computer.

How do I restart a service from the command line?

Use a command promptTo start a service, type: net start ServiceName.To stop a service, type: net stop ServiceName.To pause a service, type: net pause ServiceName.To resume a service, type: net continue ServiceName.

How to check if NetExtender is installed?

Navigate to Device Manager and check if the Dell SonicWALL SRA NetExtender Adapter has been installed successfully. If not, delete the adapter from the device list, reboot the machine and install NetExtender again.

What OS is NetExtender compatible with?

1. Check your OS Version, NetExtender only supports Windows Vista or above, Mac OS X 10.5 or above with Apple Java 1.6.0_10 or above, and Linux OpenSUSE in addition to Fedora Core and Ubuntu. An i386-compatible Linux distribution is required, along with Sun Java 1.6.0_10+. 2.

Description

Due to the security updates from Microsoft on the Windows 10 platform for SSL traffic. Self-Assigned Certificates are not trusted and can cause connectivity issues from applications using SSL as a form of connecting such as SSLVPN / NetExtender.

Resolution

Export the SonicWalls Self-Signed HTTPS Management Certificate from Browsers

How to check if NetExtender is installed?

Navigate to Device Manager and check if the Dell SonicWALL SRA NetExtender Adapter has been installed successfully. If not, delete the adapter from the device list, reboot the machine and install NetExtender again.

What OS does NetExtender support?

Check your OS Version, NetExtender only supports Win2000 or above, Mac OS X 10.5 or above with Apple Java 1.6.0_10 or above, and Linux OpenSUSE in addition to Fedora Core and Ubuntu. An i386-compatible Linux distribution is required, along with Sun Java 1.6.0_10+.

Can NetExtender install under administrator?

Check that the user has administrator privilege, NetExtender can only install/work under the user account with administrator privileges.

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