Remote-access Guide

digital watchdog spectrum remote access

by Louvenia Hickle Published 2 years ago Updated 2 years ago
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While it is not a recommended configuration, remote devices may be added to DW Spectrum for offsite use. To do so, the device will need Internet access, port forwarding rules on its router, and it is recommended to have a static public IP address or DDNS (for best results).

Full Answer

How do I access DW spectrum on another device?

Use the DW Spectrum Client application on another device. Log in to your DW Cloud account with the Client to see if the System appears accessible using DW Cloud. This will be indicated by an orange cloud icon.

Why is my DW spectrum remote connection not working?

Note: DW Spectrum used Port 7001 by default. If you have changed the Server port, please test the port forwarding for that value. If you have confirmed the above recommendations are working correctly and your remote connection issue still persists, please contact Digital Watchdog Technical Support for further assistance.

Why can't DW cloud communicate with DW spectrum cloud access?

Note: If there is a Firewall or SonicWall present, TCP or UDP communication between the Server to the DW Cloud service is likely being blocked. Please read FQDN or Whitelist For DW Spectrum Cloud Access for information on how to allow DW Cloud to function though a Firewall or SonicWall.

What should I do if I Forget my DW spectrum login credentials?

Note: If you are encountering connection issues due to forgetting the login credentials for your DW Spectrum System, please submit a Password Recovery request. Note: “Server” in this article refers to the computer that the DW Spectrum Media Server program is installed on.

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How do I watch digital watchdog on my pc?

Open Through DW Spectrum® IPVMS Desktop Client To open the web client using the DW Spectrum® IPVMS desktop client, right-click on the target server, then select Server Web Page. Your computer's default web browser will open to the login page of the server's web client.

What is Digital Watchdog default password?

admin/adminDuring the auto discovery process, DW Spectrum® attempts to use Digital Watchdog's default login credentials (admin/admin) to access devices and acquire media streams.

How do I log into DW spectrum?

To connect your DW Cloud™ account to the DW Spectrum® Mobile application, click on Log in to DW Cloud. In the Cloud Account screen, enter the Email and Password login credentials for your DW Cloud™ account, then tap the Log in button.

What is DW Spectrum server?

The DW Spectrum® IPVMS media server application is a lightweight, powerful media server responsible for discovering, connecting to, and managing DW Spectrum® IPVMS system devices and data. The application is pre-loaded on all Blackjack® servers.

How do I reset my Digital Watchdog DVR password?

Requesting A Password Reset Please complete and submit a request form through the Digital Watchdog Password Policy page. Requests are processed in the order that they are received. Once your request has been processed by the support team, instructions will be sent to the email address that you listed on the form.

How do I reset my digital watchdog password?

Enter the E-mail address that is associated with the DW Cloud account, then click the “Reset Password” button. An email will be sent to the registrant of the account. Once received, click on “Reset Password” in the email to update the DW Cloud password.

Where is Digital Watchdog manufactured?

KoreaDW® IP cameras, analog cameras, NVRs, DVRs, network devices and management software sold and distributed worldwide are designed and developed in U.S.A. and Korea. Manufacturing is done in Korea.

What does Digital Watchdog do?

DW ® is the industry leader in digital recorders, surveillance cameras and related management software, delivering complete video surveillance solutions for HD over Coax and HD IP systems of any size and for any application.

What is the maximum number of DW Spectrum clients that can connect to a server at the same time?

The maximum recommended number of users per system is 1,000. An important part of DW Spectrum is DW Cloud. It is a cloud service hosted on the Internet and extends functionality of DW Spectrum Systems.

What is AXIS camera default password?

root/passAxis: Traditionally root/pass, new Axis cameras require password creation during first login (note that root/pass may be used for ONVIF access, but logging into the camera requires root password creation) Basler: admin/admin.

What is the default IP address for digital watchdog camera?

192.168.1.80By default, most Digital Watchdog MEGApix® cameras are assigned to the IP address of 192.168. 1.80. However, it is recommended to keep your camera subnetwork on a different IP address scheme than your primary local network.

How do I reset my digital watchdog camera?

To reset the product to factory default settings: Power cycle the encoder. Press and hold the reset button “FD” for 10 seconds. The product has been reset to factory default settings.

How to get camera settings?

To obtain the device network settings: Open a browser and connect with the device. Enter the camera’s IP Address into the address bar and log into the camera. Enter the camera’s User ID and Password to log in to the device.

Is DW Spectrum a remote device?

If a device is located on an external network from the Server, it is considered as a remote device. While it is not a recommended configuration, remote devices may be added to DW Spectrum for offsite use.

Can you add remote devices to DW Spectrum?

While it is not a recommended configuration, remote devices may be added to DW Spectrum for offsite use. To do so, the device will need Internet access, port forwarding rules on its router, and it is recommended to have a static public IP address or DDNS (for best results).

How to access DW Spectrum?

To access your DW Spectrum® system from an external network, you will need to make your system available for access through the Internet. To allow external network access to your DW Spectrum® system, there are two options that you may use:

What port does Spectrum use?

By default, DW Spectrum uses TCP Port 7001. If you want your server to be Internet accessible, you will need to forward this port value (7001). Function. TCP Port.

What is Spectrum 3.0?

With the release of version 3.0, the DW Spectrum® team introduced an alternative approach to reach and maintain systems without the necessity to struggle with router settings to forward ports.

What is remote technical support?

Our new Remote Technical Support is a great way to help you with many of the problems or questions you may have without having to schedule an on-site service call. Call Technical Support at 866.446.3595- Monday- Friday 9:00am-8:00pm EST to set up your remote service call. When you call, you will get:

What is the phone number for remote help desk?

You must have a broadband internet connection (cable, DSL, or FIOS) to take advantage of the Remote Help Desk. Please call 866.446.3595 for more information on how to connect with live technicians.

What is DW cloud?

DW Cloud TM is a public cloud application hosted on Amazon AWS that enables simple remote connectivity, streaming and management of one or an unlimited number of DW Spectrum ® IPVMS systems.

How many users can you add to DW Cloud?

Add an unlimited number of users to a single DW Cloud TM system.

What is DW surveillance?

DW ® is the industry leader in digital recorders, surveillance cameras and related management software, delivering complete video surveillance solutions for HD over Coax and HD IP systems of any size and for any application. Meet DW®. PRODUCTS.

What is DW site viewer?

DW Site Viewer TM app for Apple TV lets you quickly enter and save the information for one or multiple surveillance sites and then choose to monitor the cameras from one of those sites with the click of a button.

What is DW camera?

DW ® is the industry leader in digital recorders, surveillance cameras and related management software, delivering complete video surveillance solutions for HD over Coax and HD IP systems of any size and for any application.

Where is DW made?

Founded in 1988, DW ® is a leading manufacturer of NDAA/TAA compliant complete surveillance solutions, offering stunning image quality, advanced hardware capabilities, superior video management, reliable customer support and the lowest total cost of deployment for IP megapixel, Universal HD over Coax ® megapixel and legacy analog applications. DW’s catalog includes an NDAA-compliant elevated skin temperature system, illuminators and motion detectors. With offices in Cerritos, California and Tampa, Florida, and manufacturing facilities in Seoul, Korea, DW ® is committed to delivering powerful security solutions to its customers worldwide. Subscribe to newsletter

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