Remote-access Guide

dla remote access

by Rosalyn Schinner Published 2 years ago Updated 1 year ago
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How many DLA employees use Citrix?

Every day 16,000 DLA employees and contractors started remotely accessing Citrix, with as many as 20,000 unique sessions every month. Citrix is the most heavily used of the virtual remote solutions in place within the DLA.

What is the Dell remoteassist program?

The Dell RemoteAssist program gives Dell Support representatives the ability to control your computer for troubleshooting purposes. Using this tool, support representatives can analyze the configuration of your system, view and edit your files and registry, view and comment on your screen. The representative will have full access to your system.

Can I use a Mac to Access DLA environments?

Per DLA Leadership direction, using a Mac to access DLA environments is not supported. These commonly used DLA employee resources may require a DLA Common Access Card to view.

What do I need to install to log in to Disa?

If this is your first time accessing this system from this machine, you may need to install the following to log in: A Common Access Card reader will be provided by your local IT support staff, contact the DISA Global Service Desk at 844-DISA-HLP (844-347-2457) or DSN 850-0032 (press 5, then speak or enter D-L-A) to request one.

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What is an ETID DLA?

DLA Disposition Services has developed a web-based Electronic Turn-in Document (ETID). It is an electronic method for preparing a disposal turn-in document (DD Form 1348-1A). The intent of the web-based document is to simplify and improve the turn-in process and designed for those generators who manually prepare the DD Form 1348-1A. ETID is a major step towards DLA’s goal of moving information, not property.

What is FedMall DLA?

FedMall provides access to requisitions, research, and tracking tools for DLA inventory. It is an eCommerce ordering system for Department of Defense, federal, state, and authorized local agencies to search for and acquire products from government reserves and commercial sources.

What is DEMIL coding?

Demilitarization (DEMIL) Coding allows users to research DEMIL codes, request a review and verification of Federal Logistics Information System (FLIS) DEMIL codes or find a Department of Defense Demilitarization Management Coding Office (DDCMO) point of contact.

What is a DIBBS?

The DLA Internet Bid Board System (DIBBS) is a web-based application that provides the capability to search for, view, and submit secure quotes on Requests For Quotations (RFQs) for DLA items of supply. DIBBS also allows users to search and view Request For Proposals (RFPs), Invitations For Bid (IFBs), Awards and other procurement information related to DLA.

What is contract information system?

The Contract Information System is a listing of the contract awards for DLA Energy. Some examples of contracts posted include those for Posts, camps and stations; Into-plane; and Ships' bunkers. Within the CIS are the Into Plane Contract Information System and the Bunkers and PC&S Contract Information System.

What is a cage code?

A Commercial and Government Entity (CAGE) code is a unique identifier assigned to suppliers to various government or defense agencies, as well as to government agencies themselves and also various organizations. CAGE codes provide a standardized method of identifying a given facility at a specific location.

What is the purpose of assist?

ASSIST is a robust, comprehensive web site used by standardization management activities to develop, coordinate, distribute, and manage defense and federal specifications and standards, military handbooks, commercial item descriptions, data item descriptions, and related technical documents prepared in accordance with the policies and procedures of the Defense Standardization Program (DSP). Besides DoD-prepared documents, ASSIST also has selected international standardization agreements, such as NATO standards ratified by the United States and International Test Operating Procedures. Since it always has the most current information, ASSIST is the official source for specifications and standards used by the Department of Defense.

A long-term strategy was the basis

In order to understand the value of some of the initiatives undertaken by the DLA in its journey, it helps to review goals that have been underscored in recent years:

Before COVID-19: laying a solid foundation for the future

Along with the overarching priority of moving to the cloud, the agency’s long-term strategy provided an ambitious set of goals for the DLA J6 (IT team) that would enable DLA’s path to get there.

Citrix Virtual Apps and Desktops implementation and datacenter consolidation

Long before COVID-19, multiple Citrix solutions were in use throughout the DLA. The first foundational initiative DLA embarked upon was to take central control of all IT operations. This would allow DLA HQ to start the digital transformation into an enterprise IT environment, streamlining management and controlling costs.

Device choice: crucial for employees and contractors

Another significant change that resulted from the consolidation project was the expansion of the bring your own device (BYOD) model to the entire DLA population, instead of just allowing employees to take advantage of the original home telework program.

The benefit of continuous service

To create an enterprise VDI service that could be migrated to the cloud, DLA decided to consolidate its multiple regional datacenters into two main datacenters, with either being able to host all users in the event of a failover. These datacenters operate in an active/active design, with each housing roughly half of the DLA CONUS user population.

Implementing Citrix ADC SDXs

Citrix ADC (formerly known as Citrix NetScaler) is the tunneling, or proxy, and GSLB solution. This provides FIPS (Federal Information Processing Standards) 140-2 Level 2 compliant data-in-transit (DIT), and seamless integration with the Citrix client. It is supported by the onsite Citrix consulting staff.

Integrating metrics and better management into the DLA enterprise dashboard

One of the hardest things for enterprise leaders is amassing metrics that equate to success or failure of a project. For IT teams, it is triaging an issue so it can be routed to the correct team and quickly resolved. Citrix is one of the solutions that helps solve these needs.

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