What can I do with the links to my DMC account?
DMC employees and partners can use these links to access their email, Citrix platforms, etc. Use these links to get technical support, at work or remotely. Use these links to connect to DMC parking and security information. DMC Vehicle Identification Program - Online Application (for employees)
How do I access remote desktop on DMC 7?
Click on DMC Desktop 7. The Remote Desktopwindow will display. Access an application by double clicking the appropriate icon (HealthBridge, Cerner, etc.) 11 Troubleshooting
What is included in the Citrix remote access links?
Included are links to read your email remotely, get technical support, medical staff links, and more. DMC employees and partners can use these links to access their email, Citrix platforms, etc. Use these links to get technical support, at work or remotely.
How to remote desktop to Citrix Workspace using Google Chrome?
(Virtual Desktop for Healthbridge, Tsystem, etc.) 1. Open Google ChromeApp 2. Click on Apps icon 3. Click on the Citrix Workspace app 4. Log in with your NetID 10 5. Click on Desktops tab 6. Click on DMC Desktop 7. The Remote Desktopwindow will display.
Security Considerations for Remote Access
Remote access has long been a great way to allow timely and cost-effective maintenance of systems. Often, a problem can be fixed in an hour of remote diagnostics versus a day of travel and an hour on-site. On one occasion, I actually hooked a 56K modem up to a machine so I could remotely diagnose it and download a new program.
Threats
Where do threats come from? The paper discusses some of the major vectors:
External Connections
The External Connections section focuses on some of the common connection methods in use today:
Challenges Inside the OT Network
Now that you’ve opened your network for remote access, there are risks to be considered:
Policies and Procedures
This section covers some of the ways you can mitigate the challenges in the previous section. This covers the following concepts and more:
Summary
There is no one right way to go about remote access, much less, cybersecurity as a whole. The methodology for your organization might be obvious to you and your team. Even obvious solutions can be difficult to implement, and DMC can help you improve your remote access capabilities and processes.
How it Works
DMC will ship you a box containing our remote support toolkit as quickly as overnight. We’ll work with your onsite team to connect to your system using a hardware connection or a cell modem and support you remotely.
Certifications
We partner with industry leaders in several areas to bring you the best solutions with expert level training and certifications.
DCSC Remote Access Software
Click on the below links to download. NOTE: You will need the issued password to download the software.
Anyconnect Client
Click on the below links to download. NOTE: You will need the issued password to download the software.
Threats
- Use these links to connect to DMC parking and security information. 1. DMC Vehicle Identification Program - Online Application (for employees) 2. DMC Shuttle Route, Parking Map & Information Guide
External Connections
Challenges Inside The OT Network
Policies and Procedures
Summary
- The External Connections section focuses on some of the common connection methods in use today: 1. Cell modems – Generally some form of direct connection into a machine over a cellular network. This could be a direct cellular gateway or a technician tethering their maintenance laptop to their cellphone. 2. VPN – Virtual Private Network is a tunnel through the plant firewall. This re…