Remote-access Guide

dmmi remote access

by Dr. Kaela Auer I Published 2 years ago Updated 2 years ago
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What remote access options does Vava support?

VA supports remote access with two different applications 1. Citrix Access Gateway (CAG) and 2. CISCO RESCUE VPN Client. The Citrix Access Gateway is designed for users that do not have VA Government Furnished Equipment (GFE) – CAG is a good option to allow users access to general applications such as email and chat.

What is included in the Citrix remote access links?

Included are links to read your email remotely, get technical support, medical staff links, and more. DMC employees and partners can use these links to access their email, Citrix platforms, etc. Use these links to get technical support, at work or remotely.

How do I request remote access to the self-service portal?

You may request remote access by visiting the Remote Access Self Service Portal ( only available while on VA's internal network). Please note the Self-Service Portal is only accessible from within the VA network, it is not externally accessible.

How to request remote access VA?

How to maintain relationships with team members and managers?

How to disable automatic server selection in VPN?

Is VA responsible for non-VA websites?

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About this website

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Citrix Gateway

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Download Citrix Gateway - Citrix

Downloads Citrix Gateway product software, firmware, components, plug-ins, hotfixes, virtual appliances, betas, tech previews, evaluations and trial software

Citrix Access Gateway Install and Use

Citrix Access Gateway Install and Use (For Windows Operating System using Internet Explorer V 7 or above) Internet Explorer Go to the following address: https://citrixaccess.va.gov

Login Page | Veterans Affairs

The .gov means it’s official. Federal government websites often end in .gov or .mil. Before sharing sensitive information, make sure you're on a federal government site.

Download Citrix Receiver - Citrix

Download Citrix Receiver product software, SDKs, sources, betas and tech previews. End users looking for any type of client software should start here.

VA.gov sign-in

WARNING NOTICE: This site is intended for use by the public for viewing and retrieving public information only except as otherwise explicitly authorized.

How to request remote access VA?

You may request remote access by visiting the Remote Access Self Service Portal ( only available while on VA's internal network).

How to maintain relationships with team members and managers?

Maintain relationships with team members and managers through agency approved tools; such as Skype, Teams, or Slack. Share calendars with team members.

How to disable automatic server selection in VPN?

In the VPN tab of the setting screen, uncheck Enable automatic server selection. Close the settings.

Is VA responsible for non-VA websites?

This page includes links to other websites outside our control and jurisdiction. VA is not responsible for the privacy practices or the content of non-VA Web sites. We encourage you to review the privacy policy or terms and conditions of those sites to fully understand what information is collected and how it is used.

Do you need to log into the intranet to access Detroit Medical Center?

For Detroit Medical Center employees who are on the road or working from home, the following is a list of resources available on the Internet. You do not need to be logged into the intranet in order to access them.

Can DMC employees access Citrix?

DMC employees and partners can use these links to access their email, Citrix platforms, etc.

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Careers

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How to request remote access VA?

You may request remote access by visiting the Remote Access Self Service Portal ( only available while on VA's internal network).

How to maintain relationships with team members and managers?

Maintain relationships with team members and managers through agency approved tools; such as Skype, Teams, or Slack. Share calendars with team members.

How to disable automatic server selection in VPN?

In the VPN tab of the setting screen, uncheck Enable automatic server selection. Close the settings.

Is VA responsible for non-VA websites?

This page includes links to other websites outside our control and jurisdiction. VA is not responsible for the privacy practices or the content of non-VA Web sites. We encourage you to review the privacy policy or terms and conditions of those sites to fully understand what information is collected and how it is used.

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Technical Support

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Use these links to get technical support, at work or remotely. 1. Help Desk Services 2. Support Service Center 3. Download Citrix Client 4. Dragon Medical One (DMO) PowerMic Mobile Instructions 5. Enroll Security Questions 6. Downloadable Citrix Client 7. Account Retrieval for SSO 8. Outlook First Time Settings 9. Roaming and …
See more on dmc.org

Parking & Security

  • Use these links to connect to DMC parking and security information. 1. DMC Vehicle Identification Program - Online Application (for employees) 2. DMC Shuttle Route, Parking Map & Information Guide
See more on dmc.org

Clinical Links

  • These links are provided to help DMC employees with frequently-accessed clinical information. 1. CHM GE PACS Web Browser
See more on dmc.org

Medical Staff Links

  • DMC medical staff members, including residents, can use these links to connect to important resources. 1. Medical Executive Committee (MEC) Information 2. DMC Credentials Committee (CC) Information
See more on dmc.org

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