Remote-access Guide

dod remote access

by Ben Swift Published 2 years ago Updated 1 year ago
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First time on this machine?

A Common Access Card reader will be provided by your local IT support staff, contact the Enterprise Service Desk at 1-855-352-0001 to request one.

Zoom Meetings in VDI

If you are attempting to use Zoom on your thick client or UMC, you should be using the Zoom VDI Plugin for Citrix Receiver for best results. If you are experiencing problems accessing your camera in a Zoom meeting, you may be missing the Zoom VDI Plugin for Citrix Receiver.

Mac OS Support

Per DLA Leadership direction, using a Mac to access DLA environments is not supported.

What is the difference between DOD 365 and CVR?

Another difference is the backend configuration for the cloud systems that will support the suite of applications. Whereas the CVR was stood up so fast that DOD’s cloud management office had to work literally around the clock to support the launch, DOD 365 is being supported by a multi-tenant cloud system.

How long did it take for the Department of Defense to get a virtual environment?

The Department of Defense took all of a handful of weeks to get millions of workers on a virtual environment that allowed them to take the meetings and PowerPoint presentations typically hosted in conference rooms and conduct them in their homes. Called Commercial Virtual Remote, it was one of the largest technology lifts the massive enterprise had ever undertaken — and it was just the start.

Does DOD have a CVR?

While DOD is billing its new solution as an expansion away from CVR, some functionality for users will be lost. Currently, CVR allows for any devices — be they personal laptops, cellphones or tablets — to log into the network and access low-security collaboration tools. Come summer non-government-provided cell phones and tablets will not be granted access, and personal computers will need a Common Access Card reader to add another layer of security.

Which agency will support the 4th estate?

Each of the services will have their own tenancy and the Defense Information Systems Agency (DISA) will support one for the Fourth Estate, the constellation of support agencies.

Is the DOD telework?

The DOD is in the closing months of an even bigger lift, what it calls its “enduring” telework solution. But even calling it just a “telework” solution is underselling its scale. It’s a whole suite of systems, from Microsoft’s OneDrive to Excel, that the DOD says once fully rolled out will allow those working from the Pentagon and at home to access a full desktop of services.

What is required on DD 2875?

NOTE: Digital signatures are required on the DD Form 2875 for non-repudiation by the External DoD Provider, the Supervisor, and the Security Officer.

Who signs the security background investigation form?

This form is required and must be signed by the Provider's Supervisor confirming the justification for the request and by the Security Officer verifying a Security Background Investigation has been completed. In addition, the justification provided must substantiate the required request.

Can you use Outlook on ARNet?

You are logging into a virtual version of your ARNet desktop. More information: You can use Outlook on this virtual desktop. Please wait about 5 minutes after you log into the server before clicking it, or it will fail. Do not save any files on this desktop, as they will get deleted.

Does USAR RAP keep your ARNet active?

Note: Accessing the USAR RAP will keep your ARNet account active between Battle Assemblies (BA). You do need to [already] have an ARNet account before attempting to access. If you don't have an ARNet account, Army Reserve Soldiers can request one via: https://aramp.usar.army.mil (You need to have your AKO username and password ready).

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