does microsoft support do remote access

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Does Microsoft support use TeamViewer?

Available as a personal tab in Microsoft Teams, the TeamViewer dashboard gives an overview of all support session invites, plus active and past connection. Use Microsoft Teams' chatbot to initiate connection requests by typing @teamviewer in the command bar or chat message box for an intuitive support workflow.

Does Windows 10 support remote assistance?

Windows Remote Assistance is still included in Windows 10, just in case you need it. Note that both features require the other person help initiate the connection. You can't just remotely connect whenever you want—your family member or friend must be sitting at the PC to grant you access when you connect.

Does Microsoft support use logmein?

Yes, indeed Microsoft agents use Logmein to take control of the computer. You need not to worry.

Is Microsoft remote assistance free?

3. If you're the one who will provide assistance to the other person's PC, you must have a user account with a Microsoft service. (This can be an Office 365 or Microsoft 365 account or a free email account with Outlook or Hotmail.) If you don't have one, the Quick Assist tool will let you sign up for free.

How can I remotely access someones computer?

On your Windows, Android, or iOS device: Open the Remote Desktop app (available for free from Microsoft Store, Google Play, and the Mac App Store), and add the name of the PC that you want to connect to (from Step 1). Select the remote PC name that you added, and then wait for the connection to complete.

How do I access another computer remotely Windows 10?

1:343:13How to EASILY Set Up Remote Desktop on Windows 10 - YouTubeYouTubeStart of suggested clipEnd of suggested clipYou just enabled remote desktop on to find out the name click the start button and then typeMoreYou just enabled remote desktop on to find out the name click the start button and then type computer name and then from there you will see from the search results it allows you to view the name of

How do I get Microsoft Remote Assistance?

To get help: In the search box on the taskbar, type remote assistance again and select Invite someone to connect to your PC and help you, or offer to help someone else. Select Invite someone you trust to help you.

What is LogMeIn used for?

LogMeIn is a remote access and administration tool, used by by support desk technicians. LogMeIn is a remote access tool that lets IT support staff to log in to a computer remotely, or to troubleshoot any computer-related issue for another person remotely.

Does Microsoft have a live support?

Online ChatMicrosoft Corporation / Customer service chat

How can I access my computer remotely free?

Top 10 Free Remote Desktop Software in 2022TeamViewer.AnyDesk.VNC Connect.ConnectWise Control.Splashtop Business Access.RemotePC.Goverlan Reach.Zoho Assist.More items...

How do I enable remote assistance in Windows 10?

Right-click on the “This PC” ( or “My Computer”) icon on your desktop and then click Properties. On the left side of the System window, click Remote settings. In the “System Properties” window, go to the Remote tab and make sure the “Allow Remote Assistance connections to this computer” check box is checked.

How do I set up remote assistance on Windows?

In the search box on the taskbar, type remote assistance, and then select Allow Remote Assistance invitations to be sent from this computer from the list of results. Then, on the Remote tab, select the Allow Remote Assistance connections to this computer check box, and then select OK.

What happens when I enable Windows Remote Assistance?

A remote assistance when enabled allows another user on the Internet to use your computer. This may be asked by Microsoft agent or your friend or something else. Take caution while giving anyone remote access, this means everything in the PC is accessible to the one who has taken control.

Should I allow remote assistance on my computer?

Remote access solutions could leave you vulnerable. If you don't have proper security solutions in place, remote connections could act as a gateway for cybercriminals to access your devices and data. Hackers could use remote desktop protocol (RDP) to remotely access Windows computers in particular.

How to Enable Remote Desktop

The simplest way to allow access to your PC from a remote device is using the Remote Desktop options under Settings. Since this functionality was a...

Should I Enable Remote Desktop?

If you only want to access your PC when you are physically sitting in front of it, you don't need to enable Remote Desktop. Enabling Remote Desktop...

Why Allow Connections only With Network Level Authentication?

If you want to restrict who can access your PC, choose to allow access only with Network Level Authentication (NLA). When you enable this option, u...

Is Microsoft a scam?

A. User. if you call Microsoft, they can do remote assistance. if someone claiming to be Microsoft calls you saying they've "detected" issues on your computer, then it is a scam. and microsoft doesn't sell antivirus software.

Does Microsoft support remotely?

Microsoft does have the ability to remotely support, however you tend to pay for one-on-one Windows support, though there are some scenarios where it's free. I've had Microsoft representatives remotely connect to my computer in the past when I've contacted them for help. Your friend got scammed.

Does Microsoft sell antivirus software?

Finally, Microsoft does not sell antivirus software to home users. Microsoft gives it for free to home users. It's time to tell your friend to cancel their credit card, report the fraud, and take the PC to a real computer expert for a reformat. "No matter where you are, everyone is connected". Report abuse.

How to allow remote access to PC?

The simplest way to allow access to your PC from a remote device is using the Remote Desktop options under Settings. Since this functionality was added in the Windows 10 Fall Creators update (1709), a separate downloadable app is also available that provides similar functionality for earlier versions of Windows. You can also use the legacy way of enabling Remote Desktop, however this method provides less functionality and validation.

How to remotely connect to Windows 10?

Windows 10 Fall Creator Update (1709) or later 1 On the device you want to connect to, select Start and then click the Settings icon on the left. 2 Select the System group followed by the Remote Desktop item. 3 Use the slider to enable Remote Desktop. 4 It is also recommended to keep the PC awake and discoverable to facilitate connections. Click Show settings to enable. 5 As needed, add users who can connect remotely by clicking Select users that can remotely access this PC .#N#Members of the Administrators group automatically have access. 6 Make note of the name of this PC under How to connect to this PC. You'll need this to configure the clients.

How to connect to a remote computer?

To connect to a remote PC, that computer must be turned on, it must have a network connection, Remote Desktop must be enabled, you must have network access to the remote computer (this could be through the Internet), and you must have permission to connect. For permission to connect, you must be on the list of users. Before you start a connection, it's a good idea to look up the name of the computer you're connecting to and to make sure Remote Desktop connections are allowed through its firewall.

Should I enable Remote Desktop?

If you only want to access your PC when you are physically using it, you don't need to enable Remote Desktop. Enabling Remote Desktop opens a port on your PC that is visible to your local network. You should only enable Remote Desktop in trusted networks, such as your home. You also don't want to enable Remote Desktop on any PC where access is tightly controlled.

What permissions do remote access users need?

Admins who deploy a Remote Access server require local administrator permissions on the server and domain user permissions. In addition, the administrator requires permissions for the GPOs that are used for DirectAccess deployment.

Where to place remote access server?

Network and server topology: With DirectAccess, you can place your Remote Access server at the edge of your intranet or behind a network address translation (NAT) device or a firewall.

What is DirectAccess configuration?

DirectAccess provides a configuration that supports remote management of DirectAccess clients. You can use a deployment wizard option that limits the creation of policies to only those needed for remote management of client computers.

What is DirectAccess client?

DirectAccess client computers are connected to the intranet whenever they are connected to the Internet, regardless of whether the user has signed in to the computer. They can be managed as intranet resources and kept current with Group Policy changes, operating system updates, antimalware updates, and other organizational changes.

What is DirectAccess Remote Client Management?

The DirectAccess Remote Client Management deployment scenario uses DirectAccess to maintain clients over the Internet. This section explains the scenario, including its phases, roles, features, and links to additional resources.

How many domain controllers are required for remote access?

At least one domain controller. The Remote Access servers and DirectAccess clients must be domain members.

What happens if the network location server is not located on the Remote Access server?

If the network location server is not located on the Remote Access server, a separate server to run it is required.

How to control a computer remotely?

First, activate it on System Preferences in the computer that you want to control. If you are on a local network, on the other computer simply start Remote Desktop and feed the name of the computer you want to control. It will ask you the user name and password. If you are on another network it is more difficult.

How many keys does a TV remote have?

Once the proper code for the remote is identified by the TV, it goes active listening for the command button codes which maybe is another 10 bits which gives you 1000 or so unique keys; usually TV remotes have a couple dozen keys. Probably some error detecting bits are sent so it won’t respond to a bad instruction.

Is it normal to use remote desktop software?

Yes, it should be okay and normal. I offer use remote desktop software to remotely support other’s devices. I am not Windows user, so I only apply thirds party remote desktop software which have the same feature as Microsoft support. Just apply remote desktop apps like AweSun, Teamviewer or anydesk.

Who is the new CEO of Microsoft?

In 2014, Gates stepped down as chairman of Microsoft, and Ballmer retired as CEO and resigned from the board. A new CEO Satya Nadella was appointed, and Gates took a new role as technology advisor to support the new CEO. Satya Nadella has worked for Microsoft since 1992, in many prominent leadership roles.

Is Microsoft Support a scam?

It depends. If “Microsoft Support” or “Windows Support” or anyone else contacted you first about a supposed issue, it is a SCAM. Do not return their call, do not let them into your computer, do not visit any website they point you toward. If you called, emailed, or initiated a chat with Microsoft Support through their publicly available phone ...

How to use Remote Desktop on Windows 10?

As an alternative to the built-in Remote Desktop Connection tool, you can use the Microsoft Remote Desktop app in Windows 10. Install the app from the Microsoft Store and launch it . Click the Add button and select the option for Desktop to set up a connection.

What is remote desktop connection?

Remote Desktop Connection is built into Windows but also exists as a Windows 10 Universal app in the Microsoft Store. If you want to access and control a computer from a non-Windows device, Microsoft's RDC app is also available for Mac, iOS, and Android.

How to change the size of remote desktop app?

Click the icon for the remote computer to connect. Move your cursor to the top of the screen to display the menu bar for the remote desktop app. From the Window menu , you can change the size of the window and close the connection.

How to log into remote PC?

At the RDC window, type the name or IP address of the remote PC in the Computer field. Click the Show Options button and type the username of the account you'll use to log in. If you wish to save your credentials so you don’t need to enter them each time, check the box next to Allow me to save credentials and click Connect.

How to connect to a remote PC from an iPhone?

You can connect to a remote PC from an iPhone or iPad by installing the Microsoft Remote Desktop app from the App Store . Launch the app and give it the necessary permissions, then tap the + button and select the option to Add PC.

What is NLA in remote access?

Check the box next to Require computers to use Network Level Authentication (NLA) to connect. NLA adds tighter security for remote connections over the same network as users must be authenticated before gaining access to the remote PC.